What could be the reason why my internet keeps cutting off?

Don't buy one from walmart, cable frequencies are quite high, you need a really good splitter. You could buy a modem, and if it doesn't work, just return it. Go to Fry's.

but yes, the other poster is right, it might be timing out. Can you get www.speedtest.net to work? Try to see if that'll make your connection go haywire, if it does its due to either wiring, splitters, or the modem as it will pull in maximum bandwidth for about 35 seconds

 

I have Comcast and my internet will go down for about 10 minutes around 6 or 7 times a day. I've tried to get it fixed but they have no idea what's going on and I've given up. Gooooo Comcast!

 

hmm, the ping is not too bad. I would try plugging the modem to a different outlet as I suggested earlier, it'll suck if you have clutter but it MIGHT make a difference.

 

I haven't had that problem with uverse internet but the tv lately has been funky esp the fsh channel.

 

Do you have a router? Its probably the culprit.

 

Wish I could help but I still have Netzero dialup, little slow but solid as a rock.

 

how much are you paying? I'll hook you up with 9.95 56k plus that crappy web accelerator free for a month lol

I work for an IT company that owns a local ISP . nationwide access numbers

 

I don't think you specified exactly how often this is happening....maybe I missed it.

It could be a whole range of things, from a splitter, to your modem/router on out to the main connection at the road.

I've had Charter cable internet in two different states and splitters always fouled up my connection in both places. Since I rarely watched TV, I removed the splitter and only added it back when I wanted to watch TV.

First thing I would do is run a cable directly from the box outside to the modem/router if its not ran that way already.

Replace the splitter with a wide band splitter ... something like 5 - 2150mhz

After that, harass their tech support till they get it fixed.

Make note of when it goes out.

 

[/THREAD!]

 

Im having the same problem

 

some info you could give us that could help determine the problem....

router specs
windows version
how often the timeouts occur (irregularly, regularly)
ping yourself for awhile and see if there are any latency spikes (in the command prompt type "ping ip address -t" and run it until you see a pattern).

If it's a regular denial of service/latency spike, it could be WZC/Wlan Autoconfig depending on your windows version and router specs.

 

my webbernetz has been sketchy has hell since midnight.

internet terrorists be attackin our servers?

 

re Uverse

i've had problem with Uverse tv from time to time. we had an outage in our area the night of the Texans/Eagles game that sent me and my 10 year old scrambling to a sports bar late in the first quarter.

but i've never had a problem with internet service at all. and i've had it for about 3 years now.

 

As a few have mentioned, do you have a router?

I don't have comcast, but sometimes intermittent connection issues can be the result of a router not set to "always on" for the connection options. Otherwise, some routers constantly connect and reconnect every few mins when you go "idle" for your surfing.

Can you get to the router login via your browser?

 

I think there is room enough in Houston for a small company that specializes in optimizing household internet connections.