[Unbelievable] Mom Dies After Boy's 911 Call Considered Prank

its not that simple .............

 

here's how simple it:

emergency 911 calls are to be answered with a certain protocol. the protocol is designed to be efficient and effective. if you get off protocol...and stop doing your job the way you were trained...then this is what CAN happen.

attorneys lose their bar license for less than this.

 

Of course not, but it should be considered.

 

The defendants could argue this case in court until their blue in the face. I don't care what they have to say. Their trying to associate calls with each other on the basis of "kids are calling and making prank calls". Therefore, their saying we're going to treat each call from a kid as a prank call because we had five prank calls earlier.

They will never be right. They should lose their jobs and do some jail time.

 

You don't know what they went through unless you were them. They had many years experience, taken thousands of calls, and I'm sure they thought they were doing what was best. The pranks did screw them up. This wasn't intentional, they wanted the kids to stop calling so the system would work. **** happens. I think people are being way too harsh.

 

Whatever they went through, they made a decision to stop following procedure that resulted in someone dying. So, I don't feel sorry for them one bit...especially since their fat asses are parked behind a desk and all they have to do is send a cop out to check it out. Yet, they didn't even do that until the second call. How they can sit there in good conscience and not think "gee...I hope I just didn't tell some kid off with a legit call" is beyond me? Each call has to be taken seriously. Otherwise, all bets are off. Let the cops sort it out if it isn't legit. 9-1-1 operators shouldn't be making decisions based on whether they think a call is legit. Unless there is overwhelming proof that the call is not legit, then it's not their place to decide. They basically condemned this poor woman to death.

 

Easy to say when you didn't lose a loved one under these circumstances.

We have certain expectations from an emergency system like 911. When people call and protocol isn't followed, then people can die. Follow the protocol, and the woman MIGHT be alive right now.

i'm not suggesting the woman should be sent to hell. i'm saying if i do this stuff in my job, my clients fire me. this is the biggest of possible mistakes these folks can make. you fire her because you need to communicate that sort of mistake is absolutely not tolerated if you're even remotely commited to doing your job well.

 

It's probably because the cops were out dressed up like women or giving useless speeding tickets at their favorite trap.

 

somebody cue this guy:

 

Fire? ok. Prison is a bit much.

It's easy for me to say because I understand the world is ****ed up and all the people are too. That's just the way it is.

 

hate to tell you this, but 911 Operators are not police officers

 

Thanks Daddy

 

You're just wrong on this one. There is no logic that can defend their actions, period. You cannot file this under "s*** happens." This needs to be a lesson that all calls are to be treated equally until there is a real reason to believe otherwise. I don't think people are being harsh enough.

 

you missed my point entirely son

 

**** does happen. I know it all too well. Most things are beyond our control, but we can't tolerate it. Something or someone has to take blame. She had taken thousands of calls and thought she knew what she was doing. We don't know the system in which she was working either. There are countless factors: Other people abusing the system, job complacency, overconfidence, etc. People want things to be absolute/ black and white so bad but it never is.

 

you're right. it is. we still have expectations we are forced to live to in our jobs, though. that doesn't mean we don't make mistakes. and it doesn't mean that this woman should be shown anything but grace and dignity. she's got a helluva burden. but if i'm her supervisor, she's looking for a new job today.

this wasn't chance. it was choice. these events were not entirely beyond her control. she was trained to follow protocol. she was paid to do so. she failed to do that. game over.

 

I have to agree with Meowgi on this one. It sucks that it happened and I'm sure that the 911 operator wishes that she had the chance to do it over. There are times in life where you make decisions and the decision that you make is wrong. Everyone has done it. Now if she had been drinking on the job or doing drugs then I can see putting her in jail for being negligent but making a wrong decision? That's a bit harsh.

I can see her having to go into another line of work but she shouldn't go to jail. That's too extreme for me.

 

Do you really think these people follow book procedure on the thousands of bunk calls they get? She probably would be reprimanded if she did. I'm sure on a certain level these people do get paid to think for themselves. We just want it both ways whenever convenient.

 

They didn't do their job and because of it some kids mom died when she should have lived. When you have such a job in which you hold peoples lives in your hand you should take every precaution.

such incompetence deserves to be punished

 

When you have a system that is managed by people, there is going to be human error. While it may be a shame, it is not a crime.