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Sterling McCall Toyota - A-Hole dealership

Discussion in 'BBS Hangout' started by Rileydog, Nov 19, 2007.

  1. Rileydog

    Rileydog Member

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    I'm not in the car business. I'm a lawyer and have posted as such and helped law students periodically with questions.

    I just have less tolerance for dicks as I get older and was really pissed about the experience that i had ath sterling McCall.

    (On the other hand, the service at the Carrabbas on highway 6 in sugar land is great)
     
  2. Mr. Brightside

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    If you already know what car you want with the specs, you should just deal with their internet sales division. Generally you can get the best deal dealing with them online. I've heard alot of car salesman say they make the least amount of profit when they sell from their internet sales division, because most of these buyers are usually alot more informed than regular walk in folk.
     
  3. Mr. Brightside

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    Are you an idiot? Why would a member who has been on the BBS for 5 years suddenly be a shill for a car dealership? If someone was going to spam about any particular business then it would someone who just joined like you.
     
  4. zoork34

    zoork34 Member

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    car salesmen are slime. every time i go to a dealership i feel like i need to take a shower afterwards.

    the best way to do it (if you can) is to figure out how much youre willing to pay, bring that much in $100s (or $20s for some real shock and awe), and slap it on the table. they wont even know what to think, and usually you will get your deal.
     
  5. steddinotayto

    steddinotayto Member

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    So did you use the same buying method at Joe Myers that you used with Sterling McCall?
     
  6. ima_drummer2k

    ima_drummer2k Member

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    I think the last sentence of his post may indicate that he's kidding. :)
     
  7. Mr. Brightside

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    I personally would go to Mike Calvert Toyota. Its a place I would take a friend.
     
  8. A_3PO

    A_3PO Member

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    In this day and age, many people are doing that with automobiles. Car salespeople should be prepared for that approach from customers. However, in many other industries, your statement is dead on.
     
  9. JunkyardDwg

    JunkyardDwg Member

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    Well, I bought my truck at Sterling McCall a few years back and I had a pleasant experience...except for the financing. Got exactly what I wanted and for like 1 to 2 percent over invoice, which easily beat the other dealerships.

    I'd tried going back there when shopping for the wife's car...but the internet sales manager I talked to on the phone was WAY too confident. He came off assuming I was already gonna buy from them. Yeah no thanks.

    So we went to Fort Bend Toyota...very nice place, all the people there treated us well...but it did take some hard line negotiating to get the price we wanted. I had some price quotes from other dealerships and kept bringing that up because I felt they were really trying to screw us over...in the end I got the price I wanted...but then i got screwed with the financing (the guy wasn't too forthright in explaining the things he was doing to "help" me...I went back and called him on it but it was too late...he was nice though...and for my part I should have taken just as firm as an approach as I did in the negotiating portion.) But, fortunately I refinanced immediately and ultimately didn't lose out too much there...at least the guy lost some of his profit.

    I won't even bother with dealerships that come off too aggressive....all I ask is you treat me with respect, give me some breathing room and give me a good price. If you can't do that I'll take my business elsewhere, simple as that.
     
  10. Yaozer

    Yaozer Member

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    So this guy's name is Yancy? :D

    Anyways I've never bought a car from a dealership.. usually from an owner, especially an owner that someone I trust referenced. Actually I've bought only 1 car in my life.. so yeah..
     
  11. chow_yun_fat

    chow_yun_fat Member

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    don't be afraid to walk out. they WANT your business. what i did with my previous purchase, was spent a couple of hours with the sales rep + manager. worked out a deal I wanted, gave them my number and walked out. they called me every day trying to get me to come in, but i wouldn't budge till they gave me the deal. after three or four days they finally did. i walked in, signed all the paperwork and walked out with my new vehicle in roughly a hour.

    like someone said earlier, watch out for the finance department. what most dealerships will do is try to rip you off on the financing, so make sure you take your time to read through every document you sign and refuse any additional "options" they tell you is mandatory. if you are financing with the manufacturer, make sure you get the best deal by telling them you got offered xxx% from the bank. they'll lower their rates to win your business.
     
  12. bucket

    bucket Member

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    Reeeal classy, man. :p
     
  13. Refman

    Refman Member

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    A couple of years ago my (now ex) wife and I went to McCall Lexus to look at an SUV for her. We could not get anybody to talk to us about the cars.

    After a half hour of trying to get a salesperson...I noticed that the salespeople were helping customers who were dressed better than we were. I was wearing jeans shorts and a collared knit shirt. I guess they assumed that two young people who were casually dressed on a Saturday afternoon couldn't afford a Lexus.

    Another dealership got her business.
     
  14. IROC it

    IROC it Member

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    I had a similar experience about a year and a half ago at Middlekauf Ford in Plano.

    Just trying to by an F-150... no big... the guy tried to get all "I've been in sales for x-number of years, and there's just no way we're going to get a 30 thousand dollar truck down to less than $500 a month with your trade in... blah, blah" (to which I replied, that's fine, I've been buying and selling cars for same x-number of years - he didn't budge, he went all superior.)

    He was drawing pictures trying to "show you how it works in this business."

    I told him that Troy Aikman Ford already had it drawn up for us with the terms we wanted, and I was just trying to get it from a dealership in the town I live in... (which was 100% true).

    He was all "Well, I may not be able to throw a football for 300 yards, but I sure as heck know how to sell trucks, and that deal is impossible."

    I said, "Well, I'm no longer unaware that you don't need my business, and I'll go get my truck from Troy."

    Stood up with my wife, went and got the kids from the play room/waiting area, grabbed our friend who was watching the kids and left... all while ignoring the salesman that referred us to this "manager." As the "manager" tried to stop us as well, I just replied, "Your loss, man. My credit checks out, my trade checks out, my check is good... your loss." (kinda felt bad for the salesman because he had tried very hard, was very good, did the test drive and everything... the whole deal collapsed on $50 per month!!!)

    Had my new truck from Aikman Ford (as much as I grew up hating the Cowboys) within the hour.

    Middlekauf Ford is now affectionately known to us as "MiddleFinger Ford."

    That's what it felt like they'd given us.

    Btw- It felt good driving up on their lot showing the salesman our new truck (he was actually happy for us, and apologized for the "manager's" behaviour. Poor guy, he was 20 years the "manager's" senior).


    Then last year, Toyota of McKinney advertised a $189/month Camry to own... we checked out, they started pulling the "manager" crap... we just walked... and bought a second F-150.

    I'd rather guzzle gas than give business to terribly wrong sales managers. Plus I'd rather drive a US made vehicle anyway... but that's another topic. ;)
     
    #34 IROC it, Nov 20, 2007
    Last edited: Nov 20, 2007
  15. Mr. Brightside

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    jorts?
     
  16. Stack24

    Stack24 Member

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    Interesting experience. We have actually bought 3 cars from them and had a good experience each time. Of course the last time i bought from them was in 2001 so things might have gone down hill since then.

    The only thing that did tick me off was the first sales person I met when when i was buying my 4runner. I asked the guy to show me around and let me look at the ones they have and he told me "Are you gonna buy today"

    I was like "not sure"

    so he goes "well if your not buying today then there is no point in showing you the cars"

    I looked around the lot myself pissed off and the next day I got a really nice young sales man that showed me all of them and accommodated me to find me every option i wanted. When the sale was done I saw the same sales person and I looked at him and smiled then said, "I guess I was buying today, have a good night" needless to say the guy was kicking himself.
     
  17. KDavis

    KDavis Member

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    Ive dealt with this yancy guy, He does come across as a know it all, He wouldn't budge to a good enough price so i walked as well.
     
  18. Gutter Snipe

    Gutter Snipe Member

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    We went to Sterling McCall Toyota a number of years ago. Their attitude of "we may just sell you a Toyota if you are good enough" came through so clearly that I've stayed away from Toyotas ever since. I figure that a company that is cocky probably is slipping in other areas (quality?) as well.
     
  19. Rileydog

    Rileydog Member

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    yes and they appreciated the direct approach
     
  20. bigtexxx

    bigtexxx Member

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    lol at the guy boasting about how much money he has but can't afford to help Clutch out with a donation to the site after over 6,400 posts
     

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