When I sent him the copy of the email I did put all that in there and the BCC the private account I mentioned earlier. I've dealt with some office hoodwinks before. I am not sure if the owner will skip town its a family business that has been in operations since 1926
I guess he was wrong.. you want it to be completely out of your hands? why not include the owner in the automatic alert/notification recepient list if the cio or hr or even any of the higher management people send emails with inappropriate language.. so if it happens again, it will be forwarded to the boss automatically and not be under your disgression..
Maybe it's just me, but does anybody else think that those who argue hardest for the "it's none of your business, leave it alone" line of logic are people who have had or currently are involved in affairs or cheating on bf/gfs?
I actually asked him if he wanted future alerts to be sent directly to him only and he said he wanted future alerts to be sent directly to him and myself since he wanted to know if there is any violations but he also felt that as the exchange admin that I need to know as well. digression or discretion?
you're right discretion.. I'm all for you getting all those alerts from the beginning.. I just wanted more poeple like the owner to be included as well.. to put an end to it, I think a new policy that upper management like the cio and hr mgr gets these notification alerts as well..
vlaurelio, it's not for ANY profanity in the alert system. This time, it was inappropriate behavior between two employees that prompted this. It's not just you, sir. I believe that those people have something to hide, too.
the system is set to alert for any profanity/inapproprate language in any non-intra-ofc email .. right now, these alerts go to yoyo alone.. he decided that it was inappropriate so he talked to his boss about it.. the only reason i'm discussing this is because I think the system is flawed.. the burden of deciding whether its simply to be ignored or raised as an issue should be done by a committee and not by an admin alone..
I don't think so, sir. ANY PROFANITY - a hip-hop song's lyrics... YoYo doesn't report it. ANY PROFANITY - some good friend saying to someone else: "See you after this weekend, b*tch! " ... YoYo doesn't report it. ANY PROFANITY - an employee complaining to another employee how the bathroom "f*in'" stinks...YoYo doesn't report it. See, there's nothing "inappropriate" there. YoYo knows what IS and what ISN't. For the purpose of this discussion, YoYo decided to report that the conversation between two employees, only because it contained profanity and his alert went off, was inappropriate. If they had mentioned things WITHOUT profanities, then this thread wouldn't exist.
i understand where you are getting at but it wasnt my decision to have it that way it was what the upper management wanted they gave me the authority to do so. Its been that way for 2 years now most of the time the profanity filter was more along the lines of just sending a friend something like "man you see that **** on the news last night?" etc nothing that was that big of a deal so I usually let it go and would just send a generic friendly reminder to the offending individual to not use profane language. the filter came about when 2 years ago someone accidently sent a client a personal message that was meant for a friend (the client and friend had similar names and outlook autocompleted the wrong one) and of course the client wasnt too happy about it. the other change that came about through all of this was the owner wanted me to disable the "intra-office" part of it so now any email that passes through the server is subject to the filter since he is worried about anything passing between the two of them using work emails. he also mentioned how had they both been using their work emails that this would have never been caught. and as swoly said the filter looks for certain words and phrases had someone said the same thing but without using those magic words everyone would be ignorant of the situation
yeah the filter can only look for words that you specify it to look for.. i know you did not decide to have only yourself as the recipient.. but i think more people need to be receive these alerts.. also if you follow your own procedures that you've been using in the past, you should have sent the cio a friendly reminder but you didn't.
that was my main worry had I did that then he would know I would know and that would put me in a very bad spot either way. Either I become a victim of unnecessary scrutiny or I become part of the problem by keeping quiet
why will he be mad that's your job? you justify going straight to the owner saying its your job to alert the owner.. but on the other hand unlike other people your boss doesn't get a friendly reminder.. there is clear bias right there.. thats why the system should send out to a committee not just an individual to avoid biases.. and you won't have the same dilemna because the one of or the whole comittee will decide and take action not just you..
I get what your saying it wasnt my decision in the way the system was set up in the first place it was just at my discretion to judge what emails were harmless and what were violating company policies. the other emails in the past never violated any of the other company policies other than "bad language shame on you" this was the first time that the bad language was used along with a violation of another policy. my boss in the past has used profane language in emails sent to other people I never bothered with that and always let it through. the owner changed the policy and now its me and him more than likely knowing the owner he have the emails sent straight directly to a junk folder and not even read them and just have me handle it and if something that needs his attention comes up he'll expect me to notify him to check his junk folder. either way I understand your point and I do agree with it, the company isnt that big ~100 employees so we have a lot of roles that normally would be assigned to just one person in a larger company shared amongst a few people. Some ways its nice it allows the mid-management folks like me (about 5 of us) to have a lot of freedom on how we manage our folks but then it can cause problems like this. anyways i sort of want to kill this now its all settled until god forbid he does it again but even if he does its will be in the hands of the owner too.
