I recall all the liberals on this board touting the hits on the website after the first day. Where were you then?
Conversion rates rise with time, and better on-boarding practices, and well, servers not crashing. I don't think the Republican party knows their way around that given how Romney's GOTV virtual system crashed and was a strong factor in basically cost him the election. The Dems aren't too bright about it either, but get them some help, and this will fly. Dems tend to have stronger friends in Silicon, if they really opened it up, things would go better.
6 would be a pathetic number for Waterloo, or Mississauga. for the entirety of the US, it's mindbogglingly absurd.
It's a complete failure is what it is. What's even worse is the administration's lie to all Americans by saying that the data isn't available.
And with 10 million lines of code I really don't think it can be fixed. Patched maybe but they will have soooo many patches on this quilt to keep it running it will be very costly to maintain this system long term. I can't wait to pay for another new site in another couple of years. An incompetent government hired a incompetent contractor. And why would you put a former governor with absolutely no IT experience other than being able to get on email and navigate a pp presentations is beyond me. The buck stops with who hired these bozos with expectations of any kind of success. We have an enrollment system. Only our system: Enrolls huge cases at once (Ford, IBM, CVS, Hospitals, Teachers (every teacher in some states like CAs) etc 1000s of companies at once) Works connected or disconnected (will upload and download results when connectivity is detected - and merge conflicting data. that allows us to enroll in hospitals, basements, places where connectivity is physically not available) Enrolls in every kind of benefit (401k, health, dental, disability, life, parking, pet insurance, etc) and any kind of insurance plan no matter how it's structured or rated Integrates with other systems so other companies can use our site inside their site Is multi-lingual Works with other denominations besides US currency Has to integrate with other legacy systems Has telephonic record capabilities built in for telephonic enrollment Has sig pad capabilities for face-to-face enrollments Handles the many complicated rules and rating requirements for each individual state Allows custom presentations in just about any format to be inserted into the company's custom setup Offset from other insurances they currently have so that someone can't over-cover themselves Boat loads of reporting Security (no one has ever successfully hacked our system - and we record many attempts from all around the world almost daily) and many more things I totally forgetting And even though we've had too many fingers in the pie (ie the code could be tighter and we've got a couple of variations of our baseline code), we have a total of around 2 million lines of code - and we stay away from 3rd party software as much as possible because that can be troublesome. This can't go well as it is.
this is the key problem With healthcare.gov you're talking about tons of legacy systems scattered around various health departments, some of which haven't been updated for decades. Really, growing pains like this are going to happen. It's good to hit a bottleneck now to realize the work that must be done.
Yeah, realizing work needs to be done ahead of time could never have been expected of the Obama administration...
I dare say they are using web service calls to hit outside systems which has nothing to do with legacy systems. Even if they are internal, they should be using web services. We pump them out like candy. They are incompetent coders. I think any good IT guy can tell you that if you have a 10,000,000+ line web app that does that and performs like that is a very poor app. And you can't build on a foundation like that. The best you can hope for is patch the begeebers out of it but that severely limits your reliability and ability to ever expand. Ie it needs a complete rebuild...though you might be able to salvage the images and format if you don't want America to know they got screwed. But I doubt an ex-governor from KS that is already under fire will do that.