I don't understand how you can't grasp the concept that you shouldn't expect to have a television fall on your head at an electronics store. it shouldn't even be an issue. the construction site example is more stupidity. there is a reason you wear a hard hat at a construction site and not best buy.
accidents happen, that's why people have insurance. you're right, its borderline insane what the customer did, because television fall on customers' heads at electronic stores all the time. who wouldn't expect that?
Maybe they don't fall on customer's heads very often because people don't stand under things that are being moved. Accidents happen. The question here is whether Best Buy should have had a policy for this type of thing or whether it's common sense to not stand under things that are being moved. If stores had to have policies for every common sense thing in the world, you'd have millions of idiotic things to tell customers all the time.
jesus dude. are you kidding me?! do you even read what i wrote?! I never said that you should expect tvs to fall on your head. Should you expect it to fall? NO. Should you be aware that it is a possibility and take appropriate measures? Yes. At least that's what a reasonably intelligent person does, which is also why i am assuming you do not see the rational in such an action. Who said anything about a mental asylum?! well i will extend the same courtesy you have given me, in terms of how much you actually pay attention to what i say. i.e. that means you are ignored
it takes 2 to tango. No doubt one of these guys should have had some common sense. This is the world we live in, however.
dude, I'm reading what you write and I'm getting stupider by the minute. anyone who can't grasp how this guy has a legitimate complaint is a pure idiot. let's examine what we know dude's in best buy he wants to see a television an employee says he will get it and apparently doesn't issue any warning apparently no warning is issued because the idiots running best buy have no policy in place and expect any non-trained employee to be doing warehouse work. television falls, we don't know where the customer is standing, if he's looking at the television or somehow distracted, and hits his head.
The guy is seeking exemplary damages only....so i'm betting he wasn't hurt. If he gets an appology, a luke warm coffee and his choice of a cd from the bargain bin I'd say he's been more then fairly compensated.
they could give him a job being an actor in their new employee training video, "Accidents at Work: The Dangers of the Work Place "
Unless physics work differently with that TV I think it's safe to say that the TV fell straight down and the guy had to be underneath it to be hit by it. So, answer the question, would you stand under a TV that somebody is standing on a ladder trying to lift?
you don't know if the tv bounced off the shelf, bounced off the ladder or what happened. its a none issue. you shouldn't expect a tv to fall on your head at best buy. if an employee says he/she will get it off the shelf you expect then to know what they're doing. since you want to bring in physics, look at this logically. you can't be standing right under the path of the television because that's probably where the ladder and employee are. its a none issue.
I'm still confused as to why someone would want to have someone bring a tv down to see in the first place. What did he want to see exactly? Was it still connected to the video cable so he could see the picture? And just how high was it that he couldn't see what he needed to see? The stores I've been to most tv are usually not much higher than head level, but I may be wrong.
I doubt it fell straight down. Figure it out people. Have you been to Best Buy? Those ladders have a platform at the top. It's not like one of those ladders around the house, there's no way someone is carrying a 27" tv down one of those, you'd need 4 arms and lots of strength. Unless the employee was totally incompetent, the platform would be right under where the tv is. I doubt he/she placed the platform just short of the tv. If they did, they'd have to have a lot of upper body strength to reach over the edge of the rail to pull it out. It makes no sense whatsoever. My guess is the guy pulled out the tv and lost grip of it, bouncing off the rail of the platform and fell over. If I saw a guy pulling a tv out I might step a few feet back just to get a better view. But I would expect that if I stood right next to the ladder I would still be safe.
This isn't a basketball we're talking about, it's not going to "bounce" anywhere. It's trajectory wouldn't change more than a few inches, a foot at the most. And no normal person should rely solely on the judgment of a Best Buy employee for their safety. If the guy was just walking down an aisle and a TV fell on him (if it were pushed from the back or something) I could understand him being surprised by it, but if you know somebody is standing on a ladder trying to lift a TV common sense tells you to stay out of the way. If you were in that situation and the employee didn't tell you to move would you just go stand as close to him as possible, or would you take a few steps back?
