I was lied to by AT&T last year for months over the broadcasting of the games. Now Direct TV is doing the same thing! DON'T BE FOOLED BY SOME LYING SALESMAN into a contract with a company who is not broadcasting the Rockets games. I was promised if I switched from AT&T to Direct TV that I would finally be able to get the Rockets games! ANOTHER LIE! Now I am on a two year contract for a cable company who is unable to broadcast the local games. I have been a Rockets fan since for over 40 years, and am so frustrated over the LACK OF televised games in Houston! When will this ever get resolved? Has greed and money finally destroyed the spirit of the game? Why has it come to this? We as taxpayers payed the money for the stadium the Rockets play in, and can't even get the luxury of watching the games on TV. Not everyone can afford to go to the games. How can there be a monopoly on broadcasting games for a team playing in a stadium the taxpayers payed for? Does our mayor have any pull on this matter? This has gone on FAR TOO LONG!
they either offer CSN or they don't. how are you being lied to? either way, you should join forces with this guy http://bbs.clutchfans.net/showthread.php?t=244862
Unbelievable And here I thought sales reps for cable companies were looking out for my interest rather than, you know, trying to increase their sales.
Our mayor is more a fan of softball games and weightlifting competitions. She doesn't care about the Rockets
Wow that is pitiful, you should be able to get out that contract. Call and ask for the Sales rep supervisor and state your claim.
Crane never sleeps. Gatorade is for closers. In houston, Either you got csn on your block, or you got some wicked anti virus on your laptop.
I was at best buy on Saturday with my dad buying a tv. There was a Direct TV salesman trying to get him to switch from Comcast saying they offer all of these sports packages and we could watch every basketball game. Then I chimed in and said "except the Rockets". He then started saying they'll be getting the games as soon as the season started and proceeded to tell me I could always just buy tickets to the game if I really wanted to watch them. I told him he'd better include tickets in that deal if he wanted us switching over.
I've made a post similar to this in multiple threads. I used to work for a major cable company (not Comcast), and DO NOT BELIEVE ANYTHING A REP SAYS. Some employee on the phone isn't going to know anything about carriage deals. They receive very little information. Same goes for those reps you see inside of stores. They are worried about their commission. Also, I don't want to be rude but the channel line-ups are available online, & if you kept up with the internet you would know that it isn't available on anything but Comcast. Are you within 14 days of signing up? You should be able to get out.
We feel your pain, brother. Welcome to the board. But if you want access to the TRUE board, you have to go egg Crane's house first.
Apparently, the PUC of Texas doesn't accept complaints regarding cable companies: http://www.puc.texas.gov/consumer/complaint/utilitiesnot.aspx [rquoter]Cable Television Service Texas cable laws require any municipal franchise that is currently in force to remain in force until the franchise expires. Once the municipal franchise expires, a State-Issued Certificate of Franchise Authority (SICFA) must be obtained in order for the provider to continue offering service in a particular service area. SICFAs are obtained through the Public Utility Commission (PUC). The PUC merely issues the SICFA and is not authorized to resolve disputes between providers and customers. The PUC can only forward cable complaints to the cable company involved and provide customer service contact information. If you have a complaint about your cable provider, the PUC encourages customers to contact their city or county (if the provider is still serving pursuant to a municipal franchise) or the cable provider (if they have a state-wide franchise) to resolve issues. Depending on the nature of the complaint, customers may need to appear in court for a complaint resolution. The FCC has established customer service standards for cable providers. Cable providers with a SICFA must follow these standards until there are two or more providers (excluding satellite providers) offering cable service in the relevant municipality. Information on these standards and matters that are under the FCC's jurisdiction can be found at the FCC's Cable Service Bureau website: http://www.fcc.gov/topic/cable-television.[/rquoter] If you follow the link to the FCC, you'll find the website closed due to the government shutdown, lol. Probably complaining to the company and trying to get out of the contract is the best you can do. If that fails, keep badmouthing the company -- it won't help you any, but might make you feel a little better. It's not like they don't deserve it.
Wait, what?! I can't watch the Rockets or Astros on AT&T or DirectTV?! that's what most salesmen do. They lie in order to sell their product
