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Really poor service

Discussion in 'BBS Hangout' started by Mulder, Jan 10, 2006.

  1. Deckard

    Deckard Blade Runner
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    I totally love Italian food. It's not all spaghetti and meatballs... not that there's anything wrong with that!
     
  2. lpbman

    lpbman Member

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    I too was a horrible waiter... It's possible that my customers could hear me screaming "I hope you choke and die" inside my head...
    I didn't mind the work or the people too much but the perpetual, LOUD country music that made me want to break things.
     
  3. Surfguy

    Surfguy Member

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    Let me get this straight...he brings your main entrees out after an excruciatingly long wait. You immediately ask for doggie bags. And, this waiter doesn't have a clue how f-ed up his service was when your not even going to eat your main entree in the restaraunt? All the while he was dripping tomato sauce from his shirt cuff which he dipped in your appetizer. That's incredible. He must be the stupidest person alive if that was your take...regardless of how hard waiting tables is. I wonder how he would do on skates at a Sonic drive-in?

    I just think there are some people in this world who should not be waiting tables. I guess that, with enough training, you can teach anyone to wait tables. But, to put it in practice while under pressure and being watched by customers is an entirely different story.
     
  4. Jared Novak

    Jared Novak Member
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    Since my wife and I dine out more often than not because we both work alot we have pretty much narrowed down where we like to go out to dine. Usually its smaller places like El Meson, Fu's Garden, Black Walnut and occasionally Two Row's around the Rice Village area. We also go to Mi Pueblito on Richmond and seldomly Kim Son. The food is great at all these places, but the service is outstanding at all of them. My wife's belief is that the waitstaff at all of these places are professionals and not high school kids. There is a makor difference in attitude between people who take the job seriously and those who don't care.

    We have also gone to the "Italian" chain restaurant, the one on OST near the Dome and I walked out and will never go back. The waiter didn't greet us for about ten minutes, got our drink orders wrong (how do you mess up iced tea and water?), brought the wrong appetizer, then brought the right appetizer followed two minutes later by our entrees. I politely asked the guy to omit the appetizer from our ticket as we hadn't touched it, he copped an attitude, I then asked to speak to the manager and he got defensive, told me that I had a problem with people of his race and then dropped an expletive. At this point I calmly stood up and grabbed my wife by the hand and headed for the front and asked the hostess to speak with the manager. The manager came out and apologized profusely, comped the meal, offered us GC's for another visit. I asked for the regional manager's office number and assured the manager that his kindness would be mentioned and I suggested that maybe the waiter needs to ge some help with his anger problem. I spoke with the regional manager and he assured the problem would be taken care of immediately. This was two year ago and I haven't been to that particular location since.
     
  5. Faos

    Faos Member

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    Maybe you were just being "Punk'd" and they forgot to tell you?
     
  6. TBar

    TBar Member

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    After a little time to think- I hate being in the middle when my wife or son would like to attack the waiter or manager- I feel like I am defending them. This would be awful in Mulder's situation, because the guy sounds lost. - preoccupied- my wife would want to kill him. I hate that.
     
  7. macalu

    macalu Member

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    i love Two Rows. Cute hostesses and waitresses and the service really is good.
     
  8. gr8-1

    gr8-1 Member

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    Haven't been to Kim son in a while, but in truth, most Chinese/Vietnamese places I goto have very sub par service, more utilitarian.



    Jared, if I may ask, what was that guy's race?






    Also, I'm not a staunch apologist for waiters. I was a waiter, and if I get crappy service, I don't leave 20%. I went out for new years and we got our apps before our bar drinks. The restaurant was half full. Unacceptable.
     
  9. Jared Novak

    Jared Novak Member
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    The waiter was a young African-American male.

    There's a waiter by the name of Tu` @ Kim Son who is always very attentive and courteous, I always ask for him every time my wife and I go.

    I usually leave 20% as I was a waiter for two weeks (couldn't stand it) and my wife was a hostess and waiter for some time.
     
  10. Jared Novak

    Jared Novak Member
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    Definitely great atmosphere, great food and the waitresses and hostesses are very easy on the eyes.
     
  11. Two Sandwiches

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    Me too. Last time I went to the theaters, there was an annoying group of high school kids(kids my age...I'm a freshman in college, but I'd like to consider myself mature), and, for the first time ever, I actually found myself yelling at someone to shut up during a movie. It gave me an adrenaline rush.
     
  12. Two Sandwiches

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    Also, this waiter sounds like he'd fit in well at Dick's Last Resort on the Riverwalk in San Antonio... :D


    God, I love that place!
     
  13. aeroman10

    aeroman10 Member

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    So what Italian restaurant was it? Why cant you say?
    Spaghetti Warehouse?
     
  14. Drewdog

    Drewdog Member

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    Spaghetti Warehouse had a certifiable Denny's waitress in disguise - tatoos, missing teeth, and the memory of a 3 year old boy. She had absolutely no idea what she was doing.
     
  15. kpsta

    kpsta Member

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  16. Mulder

    Mulder Member

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    It was Macaroni Grill.
     
  17. leroy

    leroy Member
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    Then The Pancake House @ Parmer & Metric is a close second.
     
  18. JeeberD

    JeeberD Member

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    Sweet, I KNEW it wasn't us... ;)

    ...not that we don't have our fair share of crappy servers.
     

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