I actually had something similar happen to me... we went to the new Chilis out here for the first time, and the wife wasnt sure what to order...the waitress recommended something(dont recall what right now )...and she ended up not really liking it...took a few bites and that was it. the waitress asked how everything was, we told her that she just didnt really like it...and the manager took it off the bill, and didnt charge for the appetizer that ended up being all my wife actually ate. everytime we have been there, the service has been great...and for the most part the food has been pretty good...we end up tipping 20%+ when we go there since the service is always good. Pimp...I know how you feel about tipping and agree with most except for the MANDATORY 15%....like Max said, if you do the bare minimum...you dont deserve 15%...if you dont stay on top of refills, the food comes cold...and you are not friendly...then you dont get much of a tip...10-12%, and they only get that much cause I know what it is like to work in a service industry and know how much they depend on tips to get by. You want good tips? give me good service...that is their job, and if you dont do your job, you dont deserve rewarding. Period.
One way to think of it if you don't think you should have to tip: you get what you pay for, and are you going to be happy with the service you deserve for $2.00 an hour? And you are not the only table that waiter has, so if they have a four table section, your portion is .50 cents an hour. How much service can you really expect for that? Who can you pay .50 cents an hour to do ANYTHING for you? If you get good service you should pay over 15%. If you get bad service you can go down to 10%, imo, because the waiter IS there to make sure you have a pleasant experience. I remember how difficult it was to wait tables through high school and college and how little money actually adds up, so I am pretty patient with waitstaff and I consistently overtip. I don't expect everyone to do that but at least stay in the 15% range.
do me a favour. if youu ever feeel like coorrecting myy spelling again, don't be a condescending ass. Oops did I spell that right? Poor system or not, why take it out on a waiter. Oh, because you have never done it and don't understand. Ok. I see. You are just ignorant.
Your friend watches too many episodes of Cheers. In this episode Carla's brother does the same thing. Her brother says the same thing your friend did. Carla flicks beer drops in his face - he takes money away. She does it again - he takes more of the tip away. Carla ends up dumping beer on him and he takes the entire tip - she thought it was worth it. It wasn't until the end of the routine we find out he's her brother.
The problem with the system as people refer to it is not the tipping, it's the fact that waiters and waitresses make nothing. The whole "well, their tips + salary add up to more than minimum wage" is bunk. Why are they treated any different? I think the whole country has gone tip-happy. Here's 100% of what I owe you for doing your job correctly. Oh, and here's 20% more for uh... doing your job correctly.
good to know that punk didn't think of it himself....i don't watch cheers much but now that i know i can throw it back to him lol....
OK, I'm wrong because I've responded multiple times. Forgive me if I fail to see the logic behind that. I can speak from experience on both sides of the table that if a manager is informed about a food complaint, that item at the very least will be comped and usually more. I have never worked or dined at any restaurant that doesn't comp the disputed item on customer food complaints. Spare me. Been there, done that.
I'm not talking about a food item. I'm talking about when you pick a restaurant you've never been to and it sucks. I've never complained and gotten the entire meal free - I'd guess less than 5% of the time this will happen - though it is what should happen. Then you understand that complaining about being a waiter is pointless. There are craploads of much much more demanding, challenging, underpaying jobs out there. AND there are craploads of other, more exciting better paying jobs out there.
Why should you get a free meal if you don't like the food? I don't get this. That's like paying to see a sports team, they stink up the joint, and you asking for your money back. That's the risk you take. Don't come back.
How could the 18% be enforeable? Yes it may say that on the menu but it's like sporting event tickets saying they are not liable for getting hit with balls, pucks, shot puts (lol), etc. I'm all for tipping, but it seems like a screwed up society when you wait in line at a restaraunt, get a table then are told you have to tip 18%. If nothing else have them advertise 18% mandatory prominently so people can decide before they sit down wheter they want to even go inside.
How come the chef and his crew never gets a tip? They're the one's slaving over a range and risking knife laceration and grease burns all for your culinary delight. I know they already make significantly more $ than the waitstaff does, but you can tell when they've really gone out of their way to make a dish for you or sent out a nice wine bottle to compliment your meal or actually come out to meet you and make sure everything is okay. Occasionally when my meal is really well-prepared i try to instruct the waitstaff or hoststaff in the front to leave some $ for the kitchen for me. But when paying w/ credit card it's hard to break the total amount up like that and w/ cash i doubt the $ ever even gets to them anyways. We need a system of gratuity in restaurants where the kitchen ppl are not taken for granted!
I think that at a lot of places the kitchen help do get a piece of the tips. The tips from everyone are collected together and divvyed up to all the service workers. I don't know if every restaurant does it or even what kind of breakdowns (waiters get more, kitchen help gets less?), but I remember during my 10 day career as a dishwasher that I got some tip money.
Ok you really p!sses me off. You don't know me and don;t say crap about me. I undserstand how some waiters aren't getting paid that well aso I do leave more then what is ask for. I'm a very nice tipper. I usually tip people very well and I get pissed that sometime my friends who calculate it right to the pennies. All I'm saying if to make it fair, we shouldn;t be the one solely responsible for the tipping. Either add the extra charges with the the food. Because some waiters/waitresses judge people by their tipping and compare it too others and **** with their food even if you paid them the right percentage of the tip that you suppose to. Maybe it's time for the owners to take money out of their own pockets to paid the waiters/waitresses for their bad services.
You guys are missing the point. The guy entered into a CONTRACT that required the tip as part of the meal. If he did not like it, he could have left BEFORE THE MEAL !! He owes the money, and if he was an A$$, I am glad he got arrested. DD
I don't think it is that clear-cut. From the article: The arrest raises the issue of whether the gratuities that restaurants automatically tack on for serving large groups are legally enforceable debts. At least, the term that the restaurant was trying to enforce was ambiguous ("mandatory tip" - either it's mandatory or it is a tip!). This raises the question whether this can be held against the restaurant, thus not requiring the guy to pay the "mandatory tip". I am not sure about it and haven't really thought about it from a legal standpoint, but it is not as clear as you describe it.
I can't believe no one else has commented on this... So you are telling me that if I order a pizza from Pizza Hut and then drive 6 to 8 miles to pick it up (i.e. the other side of the town), I need to include a few dollars just because they made it for me? That is almost like going through a drive-thru restaurant and giving them extra bucks because they "prepared" the food for you, i.e. did their jobs. The fact that I took time out of my schedule and used up gas to get this item, I feel, equals out to me staying at home and waiting on the delivery guy to give him his tip. I am a good tipper - always give 20% if the service is adequate, sometimes up to 30% if it is exceptional, but tipping in that case is nuts, IMO. Rockets2K and Max have the same philosophy that I do - tipping is for services rendered, mainly those that are done for you NOT for things that you do yourself (like drive in to town to pick up an order). 15 to 20% is standard if you are doing a good job - if you suck, then expect 10% or lower - it is not rocket science to figure this one out.
As m_cable said, they do and there is a system in place. All tips are directed toward the waitstaff. At the end of the waiter's shift, he/she will get their sales total, then take a percentage(usually 3-5%) of the sales, which is split up between the kitchen crew and sometimes the bar and host. In busy restaurants with moderate to high priced menus, they'll get a nice chunk of change on top of their salary/hourly pay. I know you haven't got a clue. In your post that I responded to, you were b****ing about menu prices and being expected to tip after you paid for the dinner with tax included. You do realize i tipping is eliminated, that the prices of all menu items will instantly increase by as much as 25%.
Tipping for takeout? As mentioned, you go out of your way to pick it up, but they also forgot you sit in line for another 15 minutes waiting for your "take out order". Mandatory tipping for large groups would be ok ... except for one thing; The rest. only gives you ONE waiter for 10 people. That aggrivates the piss out of me. Yes, you worked hard, busted your butt ...for what, an hour .. hour an a half? In reality, you offered very poor service as a waiter. Everytime we are given one waiter for a large group, someone is going w/out. What the waiters fail to mention about large groups is that a VERY nice rest, they give each waiter 4 tables ... and the quality drops from there, up to 10 seats per waitstaff. which customers are seated in a waitstaff as intervals, so they are not flooded with ordered a bunch of people at once. Bottom line, one person can not provide "18%" worth of service. I have yet to seen it done.
