I don't know what led to this; maybe the customer had fair reason to be angry. But from the video, the customer was about to take a swing at him. Looks to be clear self-defense.
sounds like the guy woke up and walked out before the EMTs arrived. https://www.walesonline.co.uk/news/wales-news/swansea-taco-bell-video-oxford-23392031 Play stupid games, win stupid prizes
From what little there is of the video it appears pretty clear cut self defense to me. A punch can knock someone out and so can throw. It seems an appropriate use of force.
an entire NYT Magazine article on fight videos. what a timely thread The Waffle House Brawl Belongs in a Museum In video after viral video, fast-food employees keep being forced to punch above their weight. You can find the disquieting energy of these clips in classic art, too. https://www.nytimes.com/2023/01/25/magazine/the-waffle-house-brawl-belongs-in-a-museum.html excerpt: This footage, it turns out, was shot in September 2021; its recirculation only adds to its legend. It is only the latest in a long series of similar clips to make the rounds online. In these videos, people — some drunk or high, others destabilized in other ways — behave violently toward fast-food workers. They yell, taunt, abuse, attack. The most popular of these videos, the ones that move beyond fight aficionados and into the mainstream, tend to be those with a specific moral outcome: The fast-food employees, pushed beyond their limits while just trying to get through the day, step up to deck, manhandle or beat down the offending patron. You can watch this happen, over and over, at all sorts of restaurants. A seemingly intoxicated customer grabs a McDonald’s cashier’s collar and receives punches instead of change. A fight pops off at a Jersey Mike’s Subs, at a Popeyes. Sometimes the workers are worn down by dehumanizing pranks; in one video a drive-through worker, subjected to a horn scare, tosses a full drink into the prankster’s car. Sometimes there are racialized undertones, with Black workers defending themselves against white customers. Jokes circulate online about fast-food workers as battle-tested veterans, about the last people you want to mess with being the night shift at a Waffle House. Halie Booth, the chair-proof cook in that video — she has been called Waffle House Wendy online — could represent any number of things. She could be an avatar for every fast-food employee harassed by rude, unruly customers, her response amplified by an effect that wouldn’t look out of place in a Marvel movie. She could be a symbol of the American working class and its imperviousness to all kinds of assaults. She could be the answer to pandemic-era questions about why Americans aren’t leaping to perform low-wage, public-facing labor, or a bridge between the start of the pandemic (when such workers were considered essential) and the present (when they are disregarded again). In an interview with Tucker Carlson, she said that, far from being commended at work, she was written up for breaking the sugar canister and later “blacklisted” by the company. When asked what caused the ruckus, she said she was the only cook working that night, and there were up to 40 diners waiting to be served. She summed up with a line that might make a good slogan for late-night dining: “Drunken impatience creates a volatile situation.” more at the link
Not sure what caused her to slap him initially, but his response was understandable given the circumstances. What happens next doesn't look good for him. Dude should have just walked away.
What form of English is this that they speak? But yeah, this is fair play and for some reason I feel the need to go watch Bill Burr.