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Epic Restaurant Fail

Discussion in 'BBS Hangout' started by dandorotik, May 14, 2013.

  1. dandorotik

    dandorotik Member

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    Just read their Facebook posts- what exactly is a "human kid?" (I can't copy-and-paste the Facebook posts in this article- but follow the link- you have to read it to believe it):

    http://shine.yahoo.com/work-money/k...-for-arizona-restaurant-owners-182329445.html

    It was a "Kitchen Nightmares" first. In the latest episode, celebrity chef Gordon Ramsay got so fed up he refused to help a pair of restaurant owners, Amy and Samy Bouzaglo, of Amy's Baking Company in Scottsdale, Arizona, salvage their business.

    Also on Shine: 15 Secrets Your Waiter Won't Tell You

    In spite of the episode's predictable "trainwreck" outcome, the couple proudly promoted it on their company's Facebook page in April before it was shown on television. When the episode aired on Friday, a storm of social media criticism ensued—and the feisty Bouzaglos fought back.

    Also on Shine: Employees Dish on the Restaurant Items You Should Never Order

    After finding a freezer filled with packaged ravioli and a bakery case displaying "homemade desserts" that were actually bought elsewhere, Ramsay struggled to stop the combative couple from cursing out the customers and taking away their servers' tips. Finally, he got up and walked away, saying, "I can't help people who can't help themselves."

    The couple jumped on Facebook to defend themselves.

    "We do not feel the need to make any excuses for our behavior on tonight’s show," they said in a statement on Friday. "We do not, nor have we ever stolen or taken any of our servers, waitresses, or waiters tips at Amy’s Baking Company." They added that they pay their staff "anywhere between $8.00 to $14.00 per hour" and challenged any of the more than 100 people who have worked for them in the past year to prove the allegations uncovered by "Kitchen Nightmares." They ended the statement with: "So please enjoy the show! Amy & Samy"

    By Sunday, after the local paper ran jaw-dropping details from the first day of filming, they went into PR mode:

    "Samy and I would just like to thank all of our loyal friends, family and customers who have supported us," Amy posted on the company's public Facebook page on Sunday. "We would also like to thank all of our NEW customers that have shown an OVERWHELMING amount of support for us!!! You are all wonderful people and we commend you for being intelligent enough to realize that everything you see on TV or read is not necessarily true!"

    In many cases, the bad reviews for Amy's Baking Company describing "toxic customer service" were posted on Yelp years before the restaurant appeared on "Kitchen Nightmares," making one wonder why the Bouzaglos decided to appear on the reality TV show at all. Positive reviews focused on Amy's homemade baked goods, which Ramsay discovered were actually bought from other bakers. Still, a few new customers spoke up in defense of the Bouzaglos after the episode. "I saw the show and I like the way the do not give the tips to the help, because that will help them to pull themselves up by their bootstraps!!" wrote Jim Donaldson on Facebook. "With God's love anything is possible!"

    But by Monday afternoon, after Reddit, Yelp, and Facebook users criticized them and accused them of reselling other company's baked goods—some posted links proving that almost all of the pictures of Amy's "homemade" items had been lifted from other people's blogs (example: see this and this)—things got ugly. It's probably best to just let some of the Bouzaglos' actual Facebook posts speak for them.


    Then Samy Bouzaglo started threatening anyone from Yelp or Reddit.

    And then they went and brought God into it:

    But the internet can be relentless and, by dinnertime, Amy Bouzaglo was lashing out even at her supporters, and started posting things like this:

    And, for good measure, they posted one last defiant statement on Twitter before locking down their account:

    The Bouzaglos have a history of reacting badly to negative reviews. In 2010, after receiving a negative, one-star review on Yelp!, they started insulting the critic and arguing with readers, the Phoenix New Times reported. Yahoo! Shine tried to get their side of the story, but multiple phone calls to Amy's Baking Company were not returned on Tuesday.

    Even after "Kitchen Nightmares" and all of the Bouzaglos' confessions, the company's website still states: "All of our Pastries are baked fresh daily by me." It also still features a page devoted to Amy's baking, with photos—like the gorgeous Henna Mehndi Cake— that critics have shown were taken from other sites. "I have been busy creating new cake designs," Amy writes under the photos. "What do you think?"
     
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  2. FishBulb913

    FishBulb913 Member

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    HAHAHAHAHA wowwww what a great business. Why would they even agree to go on that show?
     
  3. dandorotik

    dandorotik Member

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    She actually put extra, extra spices in someone's food just to piss them off. And the owner was telling unhappy customers, "go, get out, leave, don't ever come back!" in that video at the end of the article.
     
  4. percicles

    percicles Member

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    Certified nut jobs! Home girl did time for id theft. Someone on reddit alluded to money laundering on the old guys part.

    entire episode.


    <iframe width="560" height="315" src="http://www.youtube.com/embed/G6LY7TJ16pg" frameborder="0" allowfullscreen></iframe>

    <iframe width="560" height="315" src="http://www.youtube.com/embed/XQDtoHpAWhg" frameborder="0" allowfullscreen></iframe>
     
  5. ItsMyFault

    ItsMyFault Member

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  6. Harrisment

    Harrisment Member

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    Wow, this is amazing. How the hell is this place still open?
     
  7. Haymitch

    Haymitch Custom Title
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    That was awesome. I want to go to that restaurant just to get in a fight with them now.
     
  8. rawool

    rawool Member

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    Wow, I'm currently halfway in part 2 and I'm laughing so hard. I do feel bad for the waitresses, though.
     
  9. davidio840

    davidio840 Member

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    I watched this last night and I couldn't believe what I was watching. I looked this place up on Yelp, etc. and the reviews were being deleted. It was quite funny to say the least.
     
  10. Rockets12

    Rockets12 Member

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    Wow that was pathetic. How have they lasted 7 years?
     
  11. kaleidosky

    kaleidosky Your Tweety Bird dance just cost us a run

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    they say it was all hackers
     
  12. getsmartnow

    getsmartnow Member

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    She lost me at "culinary artist".

    I watched the whole thing, and feel really bad for the waitress they fired. What a bunch of nut-jobs.
     
  13. percicles

    percicles Member

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    They could parlay this into a novelty eatery ala that Hot Dog place in Chicago that insults you.
     
  14. Harrisment

    Harrisment Member

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    This is the "my dog ate my homework" of the internet age.
     
  15. mrm32

    mrm32 Member

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    So her restaurant is the Walmart of restaurants?

    [​IMG]
     
  16. ItsMyFault

    ItsMyFault Member

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    I'd like to see a food show off between the people at Wiener's Circle and these two on TV. It would be hilarious.
     
  17. peleincubus

    peleincubus Member

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    That woman is scary as hell. Completely delusional
     
  18. LCAhmed

    LCAhmed Member

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    This put me in the worst mood ever.
     
  19. dachuda86

    dachuda86 Member

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    This was epic... thanks for posting
     
  20. CometsWin

    CometsWin Breaker Breaker One Nine

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    I love how he cusses the guy to pay for the pizza he never got. That was epic.
     

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