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Dude I was screwed by DELL!

Discussion in 'BBS Hangout' started by MoBalls, Dec 8, 2004.

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  1. Falcons Talon

    Falcons Talon Member

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    How many times can a person say that a lost elephant stumbled into your conversation? Personally, I can now say "once".
     
    #41 Falcons Talon, Dec 10, 2004
  2. BrianKagy

    BrianKagy Member

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    Do you even read the other posts in threads, or just the title?

    Technology Business Research.
     
    #42 BrianKagy, Dec 10, 2004
  3. Cohen

    Cohen Member

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    Actually, that's all well and good ... for Dell's busniess clients...
     
    #43 Cohen, Dec 10, 2004
  4. MoBalls

    MoBalls Member

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    Someone told me that their support for Home and Business are different. Maybe this is why I could'nt understand my Dell support guy.
     
    #44 MoBalls, Dec 10, 2004
  5. Supermac34

    Supermac34 President, Von Wafer Fan Club

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    Yes, I read the thread.

    Your article even points out how far Dell's customer satisfaction has fallen since 2000. Even though they are slightly ahead of HP and IBM, they are ALL low.

    The article also mentions how the call centers are being called out for being unsatisfactory...and this thread is full of other complaints as well.

    Dell's own business model is low tech, low cost. I'm not saying its bad, its just that they've always made up with their lower quality machines with excellent support. Now their support is not at the level it used to be, so people have started to notice.
     
    #45 Supermac34, Dec 10, 2004
  6. SmeggySmeg

    SmeggySmeg Member

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    no way, Fatty can't pull off the serious joke response
     
    #46 SmeggySmeg, Dec 10, 2004
  7. Fatty FatBastard

    Fatty FatBastard Member

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    Smeg's right. I can't.

    I just happen to have a vast knowledge of trees and wood capabilities.
     
    #47 Fatty FatBastard, Dec 10, 2004
  8. Invisible Fan

    Invisible Fan Member

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    There was a show on Frontline that exposed Wal-mart. They have one item with the "rock bottom price" that makes the consumer think the other better quality items must be cheaper when it really isn't.
     
    #48 Invisible Fan, Dec 10, 2004
  9. bottlerocket

    bottlerocket Member

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    never had a probleM w/ Dell. I have order 3 PCs on seperate occassions and never had a problem w/ UPS either.

    Best of luck
     
    #49 bottlerocket, Dec 11, 2004
  10. pippendagimp

    pippendagimp Member

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    my last dell was a nightmare and the customer svc was worse!

    but i luv my new apple....thanks to all the guys here who told me to get one!
     
    #50 pippendagimp, Dec 11, 2004
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