Damn you. Damn you to hell. Spoiler The last month my Comcast internet has been up and down like a yo-yo. My Comcast On Demand was completely fubar for over two months. Called multiple times. And got the same useless "remote reset". Eventually Comcast did send a hard reset, on a random Saturday, while I was watching a movie. For The Win. And since Comcast started the whole Xfinity thing, I have not been to get ESPN-HD and some other "roaming" HD channels. I can always switch to the non-HD channels. more For The Win. I asked neighbors if they have ATT/Uverse and what they thought. I got mixed reviews. I am seriously thinking about switching to Satellite + ATT DSL and maybe switching the premium channels to Netflix. For The Win.
I'm no fan of Comcast, but I've always had good luck with cable internet service. Maybe you just need a new modem? That's been a problem for me a couple times, and I just go to the local Comcast shop and swap it out. My setup has always been DirecTV and then cable internet (TWC and then Comcast).