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comcast vs. uverse internet

Discussion in 'BBS Hangout' started by Mr.Scarface, Feb 20, 2014.

  1. TreeRollins

    TreeRollins Contributing Member

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    Not sure why people are saying 24 Mbps is the fastest uverse speed. I have 45 Mbps uverse speed.
     
  2. Mr.Scarface

    Mr.Scarface Member

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    Only a few can get that speed. It's not being offered to me.
     
  3. Scionxa

    Scionxa Contributing Member

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    Comcast 105/20 customer here. Blazing fast for sure. My internet has not gone out in over two years (minus power outages of course)

    For those who have had issues with Comcast, stop using their equipment (modem and router), and you'll likely be just fine. If there are issues in your neighborhood, complain until they go out and repair the lines. Never just accept ****ty service and then say "oh Comcast is godawful, but I never once called them in my life about the issues I had"
     
  4. A_3PO

    A_3PO Member

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    After 8-9 complaints and 4 or 5 "repairs" (I lost count), it's easier to switch when there are alternatives. Your assumption they will fix a problem if you complain enough is incorrect.
     
  5. ChankMcStank

    ChankMcStank Member

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    How much are they charging for that now? When it first came out, I think it was $100/monthly with promotion, but went up to $200 (don't quote me) on regular pricing.
     
  6. HeWhoIsLunchbox

    HeWhoIsLunchbox Contributing Member

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    Thanks for the tip. I'll have to do that when I get home.
     
  7. Mr.Scarface

    Mr.Scarface Member

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    I verified that I could not get the 45mb tier for Uverse. I called Comcast and they still had a profile from 12 years ago....lol. Anyway, I was about to hang up with them after getting some information without locking in the change, but then the CSR offered the 50mb/10mb for $39.99 for a year. Sold. I'll buy a modem from Best Buy.
     
  8. seclusion

    seclusion rip chadwick

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    Hahaha. I pay $60/m for 22 down 1.5 up. I hate Uverse.
     
  9. Fullcourt

    Fullcourt Contributing Member

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    Any suggestions for different equipment? Can I just plug any router in and it'll work?
     
  10. ChankMcStank

    ChankMcStank Member

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    First, replace the modem that the give you since you're basically renting it from them for 5-10/bucks a month (Forgot what they actual cost was). Replacing it with another modem that you've purchase will pay itself off within 5-6 months. Here's a good modem that has been going on sale lately: http://www.newegg.com/Product/Produ...-cables-_-na-_-na&Item=N82E16825122015&cm_sp=

    Comes with a cheapo router too. Buy it, call them and say you want to use your own router, then give them the MAC address that is labeled on the modem. They'll have you wait a few minutes and you should get signal. Return the Comcast modem to one of their retail locations.

    Then, you can connect it to any wireless router and setup your WiFi SSID and password and start surfing.
     
  11. Scionxa

    Scionxa Contributing Member

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    Precisely, except you're going to want to tell them you want to use your own modem, not router. You can use your own router even on their equipment without interaction from Comcast.
     
  12. Scionxa

    Scionxa Contributing Member

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  13. ChankMcStank

    ChankMcStank Member

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    That was my bad. I mistakenly put router instead of modem.
     
  14. Hmm

    Hmm Member

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    Uverse customer service, plus service reliability > Comcast speeds....

    It's simply not enough of a difference to make up for everything else Comcast fails at delivering for their customers....
     
  15. Scionxa

    Scionxa Contributing Member

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    I just keep threatening to cancel and get it around $120 every six months or so.
     
  16. Mr.Scarface

    Mr.Scarface Member

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    Finally, I have working comcast internet (after a week). The cable from the box had to replace (after 12 years of non-use).

    <a href="http://www.speedtest.net/my-result/3343188744"><img src="http://www.speedtest.net/result/3343188744.png"></a>


    Nice difference from my best Uverse speed: 25mbps/5mbps
     
  17. leroy

    leroy Contributing Member

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    Same here. Just upgraded to it, in fact. With the install, I'll be set for when their Gigapower service hits my area (Round Rock) in the next couple of months.

    Being in Austin, I can't comment vs Comcast. I can say Uverse customer service has been pretty fantastic since I left Time Warner last summer. As some others have said, that is a big reason why I'm with Uverse and a couple mbps difference wouldn't be enough for me to switch. Even when TW becomes Comcast in Central Texas and not having CSN-H on Uverse.
     
  18. Mr.Scarface

    Mr.Scarface Member

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    I would have stayed with Uverse, but they are not making the 45mbps available in my area. Plus, I'm saving $30 right now for the 50mb comcast.
     
  19. Duncan McDonuts

    Duncan McDonuts Contributing Member

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    My complex in Austin has lost its ability to provide Time Warner Cable as an ISP. Sucks because I bought my own equipment with the intention of saving in the long run.

    Not sure when they'll cut the service but the whole complex is forced to subscribe to Uverse now. I'll have to pay more for slower service and buy Uverse's modem/router, in addition to paying expensive month-to-month services because I'm halfway through my lease and planning on leaving this place.
     
  20. Mr.Scarface

    Mr.Scarface Member

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    Uverse leases Gateways. Can't buy a modem.
     

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