You mean you don't have it scheduled to pay every month? Sadly, I wished this service of "setting up scheduled payments" was available in person, at the motor bank, or lobby. Don't you?
I've been trying to pay a CC bill the past 2 days not including this morning, and now I'm very close to being past due. I can only imagine what the atmosphere is in their IT departments right now. EDIT: I just paid right now. Get in now while you can!
Yep, seems to be backed up. Man, couldn't imagine how their hq was the last few days. EDIT: nevermind. The box to sign in is there. But I get an error. Edit2: Poster above said the same thing about their IT dept. Must be nuts.
As an IT consultant, I've worked\attempted to work with Chase several times and they are notorious for being super cheap. This is the result that you get when you get cheap\crappy labor. Do not color me shocked.
Wow. ^ They're my bank, so I'd be interested to hear some stories... just to know... but this isn't the time. Are you talking about their web servers, or something local here in Houston?
For those who are frustrated with their current financial institutions: usaa.com (note you don't have to be a "member" to receive their banking products)
instead of going through chase, can't you just access your CC account online and have them do an ETF from chase?
Siemens used to provide service (at least at bank locations, don't know about infrastructure) for WaMu back in the day, before Chase took over. Once Chase came in, Siemens lost the WaMu contract, seeing as to how there was no more WaMu... and Chase took over with all their internal people. Funny.
We are sorry for the difficulties that recently affected Chase.com, and we apologize for not communicating better with you during this issue. Giving you 24-hour access to your banking is of the utmost importance to us. This was not the level of service we know you expect, and we will work hard to serve you better in the future and to communicate with you better if a situation like this should arise again. Online Bill Payments scheduled for September 13, 14 or 15 were processed by Wednesday night, September 15. It is not necessary to reschedule these payments. If you scheduled a payment during those dates, but do not see it reflected in your payment activity by September 16, please contact us. We will refund any late fees that you may have incurred as a result of our delay in processing your payment. Thank you for your patience and for the opportunity to work harder to serve you in the future. ----Chase https://www.chase.com/index.jsp?pg_name=ccpmapp/shared/marketing/page/outage
