Switched to Comcast bc of CSN but now I've had it!!!!

It's why most of us who don't get CSN didn't switch. We had Comcast before. We know it sucks. We don't want to put up with the headache, even if that means missing the Rockets.

Comcast would repeatedly come and cut my cable thinking I was stealing it. I'd have to call and wait for them to send somebody out to reconnect it. They'd always say that they've marked it so that if the next guy sees it, he'll know it's legit and I'm not stealing cable. Then 2 or 3 months later they'd come and cut the cable again.

 

Ballstreams.com

 

i would go to the store on westheimer or the store near you to figure it out. easier than phone.

 

I've had my own share of headaches with Comcast, but after I got through the initial week of stress, it isn't THAT bad. I do have sudden spikes of insane lag while I'm gaming, but 30 minutes of rageing doesn't warrant a service transfer in my eyes. Not yet, at least.

 

My speeds used to be 80 MB/s after they boosted their speeds, but recently it dropped down to ~55 MB/s. Those bastards. My internet kept cutting for 15-25 seconds constantly so I unplugged the modem overnight and when I plugged it back in the next morning it was slower. It still lags/cuts off but not as frequently.

Damn I hate them. Save us Google.

I agree. I try to avoid using them as much as possible. It takes forever to get a representative these days and Comcast has some of the worst (not all of them). I have them for internet because they are still the fastest in my area. I would go with AT&T (the lesser of the two evils), but they are still very slow in my area.

I just received a $12 charge for a box to return the receiver I never plugged in. The guy told me it would be free, and I told him I still had it in the original box and only needed a return label. He found a way to charge me $12 for a freakin' empty box with a return label inside.

 

They were pretty awesome to me. I always kept hustling them to not pay leasing fees on two receivers (one being the wireless one) and getting some free HD. Plus I got a pretty good deal on their TV, internet and phone. It's not as bad ass deal as I think LonghornFan got, but I was happy. I think I was at 114.99 for 200 channels, 18 mbps and unlimited phone usage.

 

From my experience, customer service at U-Verse is very good. When I had Comcast a few years ago, it was trash. Very easy to tell which one cared about my keeping me a customer.

It wasn't incompetence on the part of Comcast, they were just very unresponsive when service issues happened. The times I've needed them to come out, U-Verse has been very snappy, which is surprising for a company like AT&T.

 

I am just going to tell you right now that this battle will go on till the bitter end. I had the same problem, except those idiots thought I had two modems, my own and one of theirs. They tried charging me their idiotic leasing fee but I dropped the hammer on those fools.

Once I canceled, they kept annoying me about the idiotic modem after I told them multiple times that I didn't have one of theirs. I even told them to look at their records since they never sent me one because I installed everything myself. Eventually, they came to pick up their junk (the tv receivers) since I made it difficult on them to get their **** back and they still called me at work (since I left all their crap in my porch) asking me about the stupid modem.

 

Oh yeah, I forgot, I remember calling their rep who transferred me to a manager and I told her, "If you don't give me my money back because you still think I have your modem then know I will dispute my everything with my credit card. We do this the easy way and you send me my $120+ that you owe me or I will take action myself." After that they sent me a check and never bothered me again.

It makes my blood boil just having to talk about my experiences with this POS company.

 

Night and day difference.... Miles better than Comcast... not even close...

 

I must be one of the rare customers who can't really complain about comcast. I rarely have issues. I can't even remember the last time I had to call customer service. It's been many years.

 

Man the last few months with my internet has been ****.
It would drop like every ten minutes and have to wait about five minutes for it to come back up or power it off/unplug it and plug it back in.

I changed out the modem hoping it would resolve it and it surprisingly did better but still has some dropsies. But tonight, it was surprisingly going strong.

Some of their hd channels don't show, which I should get around to seeing what's up.

 

They are excellent and you actually speak to people state side.

 

BallStreams.com

 

I've had Comcast since about August. I've dealt with their CS about 3 times, but it has always been a decent experience. I haven't regretted my switch (yet). However, once CSN-H is available on u-verse or DirecTV, I am switching back.

 

Comcast is terrible. Watch the Rockets' games another way. Every TV service provider blows, but they're easily the worst.