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[IT Help] Can send emails, but cant receive

Discussion in 'BBS Hangout' started by Mooch, Nov 3, 2013.

Mooch Member

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I just set up an email on my server hosted by hostlatte and I can't receive any emails, but sends out fine. Can any one help me fix this if its not on the server side? It uses cpanel. Thanks

#1 Mooch, Nov 3, 2013

ChankMcStank Member

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Make sure all your ports and security settings are correct (SSL/TLS, etc). Check your incoming server settings if they are correct as well (IMAP/POP).

#2 ChankMcStank, Nov 3, 2013
Mooch Member

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yeah im using gmail to send to the email, i dont even receive it on email client by cpanel

#3 Mooch, Nov 3, 2013
ChankMcStank Member

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Mooch said: ↑

yeah im using gmail to send to the email, i dont even receive it on email client by cpanel
Click to expand...

Are you using the webmail site to check your email or are you trying to receive it through an external program like Outlook or Thunderbird?

#4 ChankMcStank, Nov 3, 2013
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I've tried both. When I email myself through the webmail I get it. But not with any other emails I have

#5 Mooch, Nov 3, 2013
Yonkers Contributing Member

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Is the MX record for your domain resolving to the proper server that your host company is using?

#6 Yonkers, Nov 3, 2013

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