That's just it, if United's strategy is to drag him through the aisle and into the mud. The jury will hit them with a mother of all punitive damage. You don't think after watching those viral videos of United traumatized and humiliated this man, and discovered the lies United told from the start, the jury will have no mood to listen to United character assassinates David Dao.
I think Dao settles. IMO, the only way United wouldn't settle is if Dao were asking for too much money, and if that's the case, jurors would hold that against him.
Has their head of PR already commited suicide? Not saying it is the airline's fault (a ton of rabbit breeders saying you shouldn't fly them, as they are extremely prone to stress), but this is great timing. Simon the giant rabbit, destined to be world's biggest, dies on United Airlines flight Scandal-hit United Airlines is facing a new PR disaster — after a valuable giant rabbit died mysteriously on one of its planes. Three-foot Simon, destined to be the world’s biggest bunny, died in the cargo section of a Boeing 767 after flying out of Heathrow to a new celebrity owner in the US. http://www.foxnews.com/travel/2017/...s-biggest-dies-on-united-airlines-flight.html
I read that article. And uhmmm the rabbit may have been "fit as a fiddle" but I'm assuming flying would be extremely stressful for animals. I don't see how United should be looked at negatively for this. Pretty dumb
100% true, but you know how people are (the owner should be attacked instead, flying a pet cargo is dumb, especially when rabbits are prone to stress).
http://www.cnbc.com/2017/04/27/united-settles-with-passenger-dragged-off-flight.html I wonder how much he got...
More victories for passengers. Less overbookings, more compensation, more agents to help out, etc. http://money.cnn.com/2017/04/27/new...y-changes-after-flight-3411/index.html?iid=EL What's changing at United United won't use law enforcement unless there's a safety or security issue -- it won't call the cops simply to enforce its own policies. Boarded passengers won't be asked to give up their seats involuntarily unless there's a safety or security issue. United is increasing compensation up to $10,000 for voluntarily giving up your seat. A "customer solutions team" is being created to assist gate agents to get fliers to their destinations. The team will also help crews find alternatives to displacing passengers. Traveling crew members must be booked at least 60 minutes before departure. United will add new annual training for its agents "that will equip them to handle the most difficult of situations." This begins in August. United will ask passengers during automated check-in or on its app if they're interested in giving up their seat in exchange for compensation. It is cutting back overbooking for last-of-the-day flights, like flight 3411 -- or flights that historically had few passengers voluntarily give up seats. Using a new app, flight attendants and gate agents can proactively dole out miles or other compensation "when a disservice occurs." The airline is cutting the red tape for lost bags. If a bag goes permanently missing, the airline is adopting a "no-questions-asked" policy. United will pay $1,500 for the bag and its contents. http://money.cnn.com/2017/04/27/news/companies/southwest-airlines-overbooking/index.html?iid=EL CEO Gary Kelly announced Thursday that Southwest (LUV) will no longer overbook its flights, ending a practice that sometimes leaves paying passengers without a seat.
I think these are good and reasonable policy changes. Also looks like United took the opportunity to fix a couple other issues not related to their fiasco. Kudos to them, I suppose.
That's why the consumer wanted to see them BURN. Because we're tired of the stressors, but cant do anything about them. Uber can keep ****ing up all it wants, the consumer doesn't care, the product is actually easy and positive and eliminates stressors.
Since Thomas Demetrio (Dao's lawyer) publicly praised United for this settlement, I suspect that the amount is quite substantial (7+ figures).
This is getting better each week. Woman flew almost 5,000km in wrong direction after United Airlines failed to inform her of gate change http://www.news.com.au/travel/trave...e/news-story/90a16bf3014395c574917e62d3d000e0
Looks like something positive is coming out of this. That's why sometimes its a good thing when peoples take a stand for what they believe is right -- even if others think they are jerks for doing so.
