I signed a one year service contract with T-Mobile through a third party. The third party company told me if I cancel my contract or change my rate plan in the first 90 days, they will charge me $200. I am currently still with T-Mobile, but I did change the rate plan after 92 days. They charged my credit card $250 I just called my CC company to dispute the charge. I think the owner of this wireless company is trying to pull a fast one on me. I will call them Monday to find out why they charged me, but they shouldn't have charged me in the first place. I faxed my CC company the contract, all my T-Mobile bills etc. Has anyone ever been through one of these disputes? How long do these disputes usually last and is there a better way to remedy the situation?
What sucks is your credit card company will refund you the 250 bucks but then tmobile will send creditors after you. I had this happen when we fled Houston because of Rita. I called to change my plan because I anticipated us being without phone for a while and wanted to avoid overage charges. When I wanted to switch they told me changing plans caused me to extend my contract by another year and i had to pay 150 bucks per line to cancel early. I gave them an earful about how that was so terrible of them especially concerning the circumstances. After a few more mean phone callas after credits kept calling the took the charge off.
I didn't do anything wrong. The T-Mobile rep said I fulfilled the 90 days and it was ok to change my rate plan. My contract started 11/30/07 and I changed the plan in 03/01/08. *edit* I gave TM a call and they told me they did not bill the other company $250. This company either made a mistake or their screwing with me
wait, are you saying if you wanted to cancel a contract that had 4 lines, you'd have to pay $150 for each line? is that just with t-mobile? that would suck as i'm thinking about cancelling my sprint contract.
SPRINT does this too. I had 4 lines with SPRINT on a family plan, and had to wait until each phone was out of contract to drop each one. I never understood the reasoning behind it. They said when I changed my family plan to a different one, it extended the contracts for my phones for another year, but all my phones had different expiration dates . I hate cell phone companies . I dropped SPRINT about a year ago
