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[PC HELP] Modem Rebooting Issue

Discussion in 'BBS Hangout' started by FlyerFanatic, Aug 16, 2015.

  1. FlyerFanatic

    FlyerFanatic YOU BOYS LIKE MEXICO!?! YEEEHAAWW
    Supporting Member

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    So i don't tend to download very large files often, mainly just the few PC games i've purchased over the years (titanfall, SC2, BF 4) i noticed this problem with those...but even more so when i was downloading GTA V last night.

    my modem when downloading these large files re boots quite a bit on its own. i thought it was kind of weird with those other games...maybe just kind of freaky incidents with TWC repairing something or whatever. but after it did it a handful of times last night with GTA V i decided to google search the problem and it looks like it happens quite a bit to others as well.

    it only happens when downloading large files. day to day use is just fine.

    i'm not sure if theres something i can do on my end or if i just need to contact TWC and request a tech come out. anyone have this problem before?
     
  2. ItsMyFault

    ItsMyFault Contributing Member

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    I would request a tech to come out and take a look. If it's only happening with large files, maybe the modem is just not able to handle it which shouldn't be the case.

    Also, do you own your own modem or is it a leased modem from TWC? I've found it's better to own your own because it make sense financially but you can also pick out your own modem. A popular Docsis 3.0 modem that works really well with cable is Motorola SB6141, or you can opt for the slightly cheaper SB6121.
     
  3. jev5555

    jev5555 ¯\_(ツ)_/¯

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    I second the docsis 3.0 suggestion. Also, if you go that route, make sure TWC removes the monthly charge from your bill.
     
  4. Uprising

    Uprising Contributing Member

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    Yeah never rent their equipment...
     

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