I have a particular nasty virus that I can't get rid of. I am by no means a computer expert so the easier the better to remove. The virus is called win32/olmarik.tdl4 trojan. Any help would be greatly appreciated.
It appears to be pretty difficult to remove and found a tutorial, I can't do what it asks in the tutorial as I don't know how to do the following: Step3: Remove malicious files of Win32/Olmarik.TDL4 trojan virus. C:\windows\system32\services.exe C:\Windows\winsxs\amd64_microsoft-windows-s..s-servicecontroller_31bf3856ad364e35_6.1.7600.16385_none_2b54b20ee6fa07b1\services.exe C:\Windows\Installer\{bbee3ba2-89af-930c-bb78-1fb4e17db3cc} Step4: Delete malicious registry entries of Win32/Olmarik.TDL4 trojan virus. HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Run\Random.exe HKCU\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\Random.exe HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\policies\explorer “EnableShellExecuteHooks”= 1 (0×1) HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer\run\Random.exe
For step 3, most likely you have to boot into safe mode. Spam F8 during boot up to prompt Safe Mode option, then delete the files. For step 4, Windows Key + R to open Run, type "regedit" and browse to the registry locations, delete registry keys. Also get this installed: http://windows.microsoft.com/en-US/windows/security-essentials-download
I had an issue with one once as well and I DL the Kapersky virus scan program and it cleaned it out completely. What mine kept doing was throwing all kinds of adds on the screen continually, and the more you closed, the more they opened. Give it a try
I would probably just see if I can use system restore. If not, then just back up my stuff and reinstall windows. I never seem to have 100% success manually uninstalling trojan virus. There's always some variation that a regkey or filename that don't match the instructions. That's why I always do regular image backups of my HD.
Install Malware-bytes' Anti-Malware on a fresh flash USB drive. Update to the latest lists. Lock the flash drive from being written. Insert the USB onto the PC that has it, run Anti-Malware from the drive. Run it at least three times in full. This will take a couple hours (each time). MBAM will clean the PC and remove all malware and trojans.
this.. as well as disable system restore during the clean up process.. you can enable once pc has been cleaned. those ****ing viruses are annoying as hell!
system restore to a time you know you were not infected. by far the easiest, quickest, and safest way. make sure you check show more restore points.
