i hate bestbuy

Drop off your '74 Pinto with 22 inch rims at bestbuy, and i'll come pick you up.

 

red - Do you play Halo on XBox Connect?

We should play sometime.

 

"Uhh yeah... and you'll probably also need this 100 dollar "new computer kit" Its got a 6000 joules Surge Protector... and uhhhhh... you'll need it with your new PC... because the one you have I guarantee will melt your motherboard! and uhhh, you need a warranty."

Best Buy would be so much better if the people working their were robots. I swear I want to kick these pimple faced biotches in the stomach when they try to tell me If I don't buy an upgraded fan my CPU will overheat and blow up. Take your sales pitch to a gullible grandma, and just give me the ****ing computer.

Yeah.. and their porno DVD selection reeks.

 

The only crap from bestbuy that I buy are CDs and maybe batteries if I need them. Sometimes I buy wires and input plugs and all that crap, and that's about it. Anything over 25 dollars, I don't touch at bestbuy, because I don't want to deal with "stoner A" and "stoner B"

 

I bought a digital camera from them and the "salesman" told me I needed the extended warrenty because if the heads went out, it would be hundreds of dollars to fix...digital cameras don't have heads.

 

Its the Wal-Mart-ification of Western Civilization...

People comprimise service and knowledgable workers for low-price and large selection. Best Buy, Circuit City, Comp USA, Barnes and Noble, the list goes on and on. Welcome to the big corporate world determining how and what you will buy.

The alternative would be to shop at Mom and Pop stores, or maybe a store like Conn's where the store is not that big. Of course you may play a little more at one of these one of a kind stores.

Solution... Find your own stoner friend who knows how to install systems. I know everybody has at least that one friend that can hook up stereos, or get you a fake ID, or get you the "hookups" on whatever you need.

 

This is why Best Buy doesn't sell Apple computers anymore.
Apple has its own AppleCare Protection Plan. $150-$350 depending on the type of the computer you get 2 extra years tech support and extended warranty for parts and labor at any Apple Authorized Service Provider.
Here's the thing that screwed over Best Buy, they were NOT an Apple Authorized Service Provider, so if you bought their warranty plan and brought the computer back after the regular one year warranty was up, they had to send it to someone else that could fix it because they weren't allowed to order parts from Apple (the only ones that sell Apple parts). So they would foot the bill, but then what would happen is that another issue would come up and the people would bring it back again, or if the computer was deemed unfixable by the AASP, Best Buy would ahve to give the customer a new computer. But there is ANOTHER catch; when Apple replaces your computer because it is deemed unfixable, they have back stock to replace your G3 350 Mhz with a refurbished G3 350 Mhz. Best Buy did not have back stock, so for your broken 2 year old G3 350 you would get the model they currently had in stock, usually something like a brand new G4 500 Mhz. They stopped selling Apple's after a few years for this reason. He He He.

 

I've actually had no problems with Best Buy's car stereo installations. Very quality work and very prompt. Of course, I didn't have amps and speakers and stuff like that. I guess it depends on which location you're at. The only thing I probably wouldn't buy there is a computer or major appliance...

 

I disagree. I would say that colleges are the reason you don't find knowledgable people in service and sales jobs anymore.

If you have a brain, most likely you will go to college these days.

In days past, there were crops of halfway intellegent people that didn't go to college, but made excellent employees...now, halfway intellegent people go to college and no longer fill the sales and service spots in these stores.

I would argue, however, that you can still find helpful people in some stores, and I have had good and bad experiences, but I usually give peopel the benefit of the doubt. They are trying to sell that warranty because their boss pushes them to sell the warranty, and they dont' care how many people they piss off as long as 1 out of 10 people are suckers and buy it. Its unearned income...free money.

"Extended warranty...how can I lose!?!?!"

- Homer

 

Other than CD's & little things NEVER buy from Best Buy & if you do NEVER - and I mean NEVER - buy Best Buy's replacement plan!
Best Buy makes their employees push the warranties on you but the kids don't get commission. The catch is that if they don't meet their quota of plans sold, they get ****canned!

Also, even if your machine breaks & you bought the plan, all BB does is send it to the manufacturer to fix! Only if after multiple tries, the machine is still unfixable will they replace it. It's a huge hassle & a huge rip - it has become one of BB's largest sources of revenue. Often, if you want something brought out of the back, they'll lie & tell you they're out of it if they know you're not gonna buy the replacement plan!

Anyway, go to http://www.bestbuysux.org to read the horror stories...

 

I disagree, because Best Buy was not always this bad as far as customer service goes. I used to love Best Buy. They have always tried to sell you worthless warranties, but that didn't really bother me because all you have to say is no. But it is just recently that I have noticed all the people employed there are total idiots. True Story:

I went with my dad to go buy a network card for his home network. The only one they have is like $25, but with a $20 rebate, which is a drag but all it will take is a little time. We take it up to the front to check out, and she checks us out. When he asks her for the rebate form, she says "there is no rebate on this product" without so much as even looking at it. When we both insist that there is, she eventually decides to go to the back where the product sits and check. Well, from the checkout we can see the aisle where the network card was located. This girl (who was blonde and attractive, which might account for her getting hired because it damn sure wasn't because of anything in her skull) walks back into the computer section, gets to the junction where she should turn left to go to the network cards, and promptly turns RIGHT.

We don't see her for a while and then she comes walking back, never having gotten near the location of the product she was looking for. She then tells us that she looked and there was no rebate on this product. I tell her to wait and go get the price tag on the network card and SHOW her that there is a rebate, but my dad is already too pissed and tells her to screw it and take the card off the receipt (we were buying some other stuff too that she managed to not screw up). Well, money had already changed hands before the rebate discussion came up. In fact, she had given us the receipt for the stuff and the change. So now she needed to give us some money back because we were no longer buying the network card. We had given her a $100 bill and received some change back.

She took the item off the purchase, and then looked up at us and said something like, "Okay, that's $28 dollars." to which my dad had to reply, "Uhh, no, I gave you the money for all this. You owe me money." She lets loose a ditzy laugh and furrows her brow in thought, but instead of figuring out what the difference in price is and just giving us that money, she told us to give her back the change she gave, and she gave us back the $100. We then immediately gave her BACK the $100 and she made change again. My dad and I were dumbfounded.

I tell ya, I had never seen anything like it and I still haven't. It was the single most blatant example of how badly laziness and stupidity have no place in any work environment, and I haven't been back to that Best Buy since then to get anything. Which is unfortunate (", Bill") because I really liked going there as early as 6 months ago. I don't remember there being idiots there and the prices were good. Oh well.

 

Did anyone else buy the PSP with their cell phone. I did about 3 years ago, and abused the hell out of it. I got a new phone like 4 times, just by saying stuff like "it drops calls" or "I get a bad signal." Best Buy lost so much money on cell phones, that now before replacing them, you have to go to the Sprint store and get a bunch of diagnostics run before they can give a new phone.

 

If you don't go to stores because somebody is stupid in the store to you once or twice, then you will quickly run out of stores to go to.

 

Did you hit it?

 

All of Best Buy's warranties aren't worthless. I have replaced a $90 cordless phone twice, and the second time got a slight up grade because they didn't carry the model anymore. No hassels either. You have to read the fine print on what's replaceable, and what kind of accidents are cause for replacement, then make your decision.

I worked at Circuit City, and their sales staff is fairly knowlagable. Its a totally different concept from Best Buy, you can't sale video equipment or computers at Circuit City if you don't have the experience.

 

One thing to be careful of.... if you get a nice stereo "professionally installed" you may not want to leave your home address. I've known two people who had stereos installed by the store where they bought it and in both occasions the stereo was stolen the very next night. Almost as if the thief knew there was a new stereo in their car. In one case, the theif pushed through an apartment complex gate and went straight to my friends car (witness saw this but did nothing about it).

Now, I'm not going to point fingers but I'll let you draw your own conclusions.

 

Or maybe they posted on a BBS that they got a new stereo.