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FedEx SmartPost - wrong ZIP code

Discussion in 'BBS Hangout' started by hkEvo, Feb 9, 2011.

  1. hkEvo

    hkEvo Member

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    I ordered something online and it shipped out on 1/31 using FedEx SmartPost. For those who don't know, SmartPost is a (very) basic service that hands off the package to USPS when it reaches the destination city.

    Anyway, I live in Austin and I've been tracking the package for the past several days. A couple of days ago, the package arrived in Dallas and then left Dallas that same night. I check again today and the package arrived in Houston. :confused:

    I did some searching and found that there are SmartPost hubs in Dallas and Houston, but I was expecting it come straight from Dallas to Austin. I wanted to make sure the shipping address was correct so I checked my order on the sellers website.

    Long story short, the seller's site copied the billing address into the shipping address, so I had to check the box for a different shipping address and change it manually before finalizing the order. I guess I forgot to change the ZIP (the billing ZIP is Houston), but the street address, city, and state are fine (the Austin address).

    Do I have anything to worry about, or will FedEx figure it out?
     
  2. Dr of Dunk

    Dr of Dunk Clutch Crew

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    Why not call the shipper and tell them? If the address is a legit (albeit wrong) address, FedEx has no reason to think they made a mistake (which they really didn't), do they?
     
  3. wakkoman

    wakkoman Member

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    FedEx should figure it out. When my customers put in their wrong address, UPS/FedEx charges me $11 for fixing it. :mad:
     
  4. hkEvo

    hkEvo Member

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    Ok. That makes me feel a bit better. I contacted the seller and they said that they couldn't do anything about it since it already shipped. I was going to try and call FedEx, but I'm not sure if they'll do anything since I'm not the shipper. I guess maybe I should just wait and see?
     

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