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Delta Dental: Worst idea since the XFL?

Discussion in 'BBS Hangout' started by B-Bob, Apr 8, 2008.

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  1. B-Bob

    B-Bob "94-year-old self-described dreamer"
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    I need help/advice/commiseration related to dental insurance.

    My wife and I, separately, each have Delta Dental "insurance."

    Recently, she needed a crown. $1k, which seems insane, but what are you gonna do? Go shopping for e-crowns.com? So her dentist says "your insurance will cover half of that."

    So belts are tightened, a crown is installed, and then the paperwork starts.

    Delta F*ing Dental says the procedure should cost $600 and they'll cover only $300. The dentist wants the remaining $200.

    So... you have "insurance," but when you need an expensive medical procedure, you pay the great majority of the cost (70% in this case).

    Both parties say there is no recourse, that we just have to pay the money, but just based on the principle of the thing, I am ready for a protracted ground war.

    Advice? War stories?
    Has anyone ever returned a crown? :D (I don't think Mrs. B-Bob will go for that option though.)

    And do any of us have options? Is there any other dental insurance plan? I've never heard of one. I would be happy to try Alpha, Beta or Gamma at this point.

    Anyone on here work for Delta Dental? Can you 'splain me how your genius business plan actually survives?
     
  2. dntrwl

    dntrwl Member

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    DentalGuard Plan
    http://www.guardianlife.com/
    Comes with da job though, I don't really know since I'm just a stupid kid that doesn't pay for it.
     
  3. meggoleggo

    meggoleggo Member

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    My dental coverage is through United HealthCare, but it's basically the same story as yours.... The dentist tells me one price, the insurance company tells me another, and I'm stuck paying the difference... Though it's usually around 55%.
     
  4. no_answer

    no_answer Member

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    My dental insurance sucks too its Aetna or something like that.
     
  5. B-Bob

    B-Bob "94-year-old self-described dreamer"
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    Thanks, y'all. I guess I am just a rookie with this insurance stuff, as we've been pretty lucky so far...

    I'm happy to get those names of other plans at least.
     
  6. boomboom

    boomboom I GOT '99 PROBLEMS

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    this is a cleverly disguised insurance reform thread...isn't it?
     
  7. B-Bob

    B-Bob "94-year-old self-described dreamer"
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    No, actually I'm hoping someone would mention that Obama once shook hands with a Delta Dental employee -- that would totally determine my vote at this point. ;)
     
  8. boomboom

    boomboom I GOT '99 PROBLEMS

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    hehe...nice. Funny you should bring this subject up as my wife is about to exercise my dental insurance pretty good with some major dental work. I'm about to experience exactly what you're going through....the pain and anguish over the evil necessity that we call insurance. :)
     
  9. Bandwagoner

    Bandwagoner Member

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    anyone know a good general dentist in houston? Preferably near med center?
     
  10. Oski2005

    Oski2005 Member

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    For as long as I can remember, all of my expensive ortho work has been done at the UT dental school.
     
  11. Lil Pun

    Lil Pun Member

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    Thanks before I get any expensive dental work done I will be sure to double check and make sure I am not going to get screwed which is basically a given either way.
     
  12. mtbrays

    mtbrays Member
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    <object width="425" height="355"><param name="movie" value="http://www.youtube.com/v/IEugtOiasB4&hl=en"></param><param name="wmode" value="transparent"></param><embed src="http://www.youtube.com/v/IEugtOiasB4&hl=en" type="application/x-shockwave-flash" wmode="transparent" width="425" height="355"></embed></object>
     
  13. Jeremiah

    Jeremiah Member

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    Dental insurance is a lot like vision insurance. You can't come out ahead unless you have tons of kids on the family plan.

    I dropped dental a few years ago after they didn't pay squat for my wife's root canal. Just pay for your own cleaning, which is less than what you will pay for a year's worth of insurance. Keep some emergency cash in savings or just use a credit card if you need emergency dental. It's cheaper in the long run than crummy insurance.
     
  14. LegendZ3

    LegendZ3 Member

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  15. KingCheetah

    KingCheetah Atomic Playboy
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    I can't believe how bad dental insurance sucks.
     
  16. Oski2005

    Oski2005 Member

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    God, why would somebody do that to a classic clip?
     
  17. mtbrays

    mtbrays Member
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    Exactly what I thought once I let it continue. After the first 10 seconds, I thought, "Good!" However, I noticed that somebody had made it a terrible loop. My guess is that they're trying to get around copyright laws.
     
  18. kaleidosky

    kaleidosky Member

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    i have delta dental...and they've honestly been great. It might depend on your level of coverage or something. I'm covered 80% on the major stuff.. and they've always covered 80% of anything. And I live in a high-cost area (DC metro area), so it's not like i'm with a cheap dentist.

    I don't know man. But just wanted to say that the grass might not be greener since I've had a good experience w/Delta..basically saying that you'll get good/bad anywhere
     
  19. theWIGMAN

    theWIGMAN Member

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    Try to obtain your insurance plan booklet or brochure (from your employer or Delta Dental) ... it should explain what your insurance benefits are. Alternatively, you can call your insurance's customer service for clarification or benefit quotes.

    Things you need to know:

    1) Is there a preferred provider network associated with your plan? "Preferred" doctors/dentists agree (thru contract) to accept discounts. (Example: If a Preferred Provider bills $1k but his contracted allowance is $500, then he has agreed (by contract) to waive $500 in charges. If your plan pays 50% of the remaining $500, then you will only legally be responsible for your half - $250. If a Preferred dr/dentist tries to bill you for the discount, you should call the ins. plan and they will smack him down.

    2)If your plan does not offer Preferred Provider network or your dentist is not a preferred dentist, then your plan will in most cases attempt to limit its financial liability to a reasonable or fair amount because it does not have a legally binding money-saving relationship with your dentist. They can do this because the policy or plan (which is a legal document) will be worded to protect the insurance co. from exposure to unlimited liability. That is, no insurance plan is going to expose itself to having to pay for some arbitrary or excessive amount that your dr/dentist decides he's going to charge.

    3) The problem for you is that the non-preferred dr/dentist can still hold you responsible for his excessive fees because he probably got you to sign one of those forms that say YOU are ultimately responsible for amounts your insurance doesn't pay. Sometimes you can get a dr/dentist to waive his overcharges by negotiating with him or his billing agency directly. Arm yourself with knowledge. Contact your plan and ask them how they determine what is a reasonable or fair charge. Then ask your dr/dentist's billing office to justify billing $400 over what the insurance company says is a fair price for that type of service in that area. If the billing dept won't work with you, speak to your dr/dentist directly about the overcharge. Shame them into doing the right thing. If they won't work with you, then you need to find another provider.

    Good Luck
     
  20. Mr. Brightside

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    Couldn't you have shopped around to find a dentist who would install the crown for $600 or less?
     

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