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Computer Problem after reformatting

Discussion in 'BBS Hangout' started by Franchise3, Aug 27, 2004.

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  1. Franchise3

    Franchise3 Member

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    I just reformatted and set up my pc, but I am having a "display" problem. The image on the screen is displayed, but it is "framed" by black all around it and the mouse can't go into that area. Any idea how to fit the screen to my monitor?
     
    #1 Franchise3, Aug 27, 2004
  2. Summer Song Giver

    Summer Song Giver Member

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    press the buttons on the monitor

    HTH
     
    #2 Summer Song Giver, Aug 27, 2004
  3. Franchise3

    Franchise3 Member

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    No buttons on there, it is a dell laptop with an lcd screen.
     
    #3 Franchise3, Aug 27, 2004
  4. bobrek

    bobrek Politics belong in the D & D

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    Generally this indicates that the driver it is using for your video card is incorrect. You need to get the correct driver installed.
     
    #4 bobrek, Aug 27, 2004
  5. Summer Song Giver

    Summer Song Giver Member

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    Yep go to dell.com, find support>downloads>enter your service tag, should be on a small sticker with a bar code..... select video driver when it asks you to select what driver you want to download along with what OS you are using and install it from there.

    Good luck
     
    #5 Summer Song Giver, Aug 27, 2004
  6. Summer Song Giver

    Summer Song Giver Member

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    acutally here is link to that spot or you could just click on home office on dell's front page

    link
     
    #6 Summer Song Giver, Aug 27, 2004
  7. Franchise3

    Franchise3 Member

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    Yes, I think it is a driver problem. Does anyone know where I can look in the control panel to see what type of monitor I have? I can't download the driver because there are so many choices.
     
    #7 Franchise3, Aug 27, 2004
  8. Summer Song Giver

    Summer Song Giver Member

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    From control panel double click the system icon then go to the hardware tab ...... click on device manager ... on that screen click on the plus sign next to next to display adapter this is the driver you will need to download from the link I gave you.
     
    #8 Summer Song Giver, Aug 27, 2004
  9. Franchise3

    Franchise3 Member

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    Looked in the device manager and there is no tab for anything that has to do with display. I cracked open my Dell owner's manual and it says in it that the monitor is "SXGA+, UXGA, or Dell Ultrasharp UXGA TFT". However, I am still at a loss on what driver I need to download from the list that they provide.
     
    #9 Franchise3, Aug 27, 2004
  10. Summer Song Giver

    Summer Song Giver Member

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    Also while your there you might want to see if there are any other yellow marks showing up next to your devices, I know the dell restore cds often doesn' load all the drivers.......

    It's more fun when it doesn't load the NIC driver for you though.
     
    #10 Summer Song Giver, Aug 27, 2004
  11. Summer Song Giver

    Summer Song Giver Member

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    do you have any yelllow question marks or exclamation points in there? What OS is this?
     
    #11 Summer Song Giver, Aug 27, 2004
  12. Summer Song Giver

    Summer Song Giver Member

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    Also try right clicking the desktop and going to the settings tab and adjust your screen resolution to something above 800x600, sometimes it will not use the entire screen if that is at a really low setting.
     
    #12 Summer Song Giver, Aug 27, 2004
  13. Franchise3

    Franchise3 Member

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    OS is Windows XP Home Edition
     
    #13 Franchise3, Aug 27, 2004
  14. Franchise3

    Franchise3 Member

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    There is a yellow ? next to "other devices". Opening it up shows that there is a yellow ? next to "Video Controller (VGA compatible)".
     
    #14 Franchise3, Aug 27, 2004
  15. Franchise3

    Franchise3 Member

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    YES! I was able to find the new video driver for my pc on dell and it seems to have fixed everything.
     
    #15 Franchise3, Aug 27, 2004
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