My little sister had a no fault minor accident and had to get a big dent fixed at a David McDavid Nissan shop. They fixed the dent alright but the car won't start due to the Body Controlled Module being messed up. Mom said it is a 2006 Chevrolet Impala and never had issues with BCM. The shop won't fix the BCM and State Farm decided not to pay to fix it...it will cost $700 bucks to fix it. Could the body shop possibly messed the BCM when working on the body of the car or it's just a freak coincidence that it stopped working after being worked on??
It's odd that the insurance won't cover it. Read the fine print on the coverage. Also, what is the reason the shop won't fix it? Surely they must have given you alternatives or ways you can get that fixed with another dealership or through Chevy. codell?
Why would she go to a Nissan dealership to fix a Chevy? That seemed odd to me. Anyways, is it still under warranty? That's an option. Otherwise you can fight for it with State Farm. I don't understand why the insurance wouldn't pay for it, since it should be related. Off topic, I have a similar experience. I just had an accident and my car is fixed, but the backlight of my stereo interface wouldn't light up. I wonder if my body shop messed up .... Accidents suck
Apparently, it is not their responsibility to fix it since BCM has nothing to do with the repairs. They won't pay for it if they do fix it. State Farm is the insurance of the person who caused the accident. I thought it was my mom's but she has Farmers. I'm not sure what's going to happen with her insurance. To clarify, the car just didn't start after they worked on the dent. It is currently sitting in their lot. Mom went to that dealership because it was on State Farm's list of dealerships.
Oh, I see. How didn't the dealership know that the BCM wasn't broken BEFORE the accident and who noticed it first? Also, next time find Farmers' Chevy dealership to fix a Chevy, methinks would be more appropriate. Probably might be just one of the fuses that leads to the harness. Check your fuse box and panel.
GM should pick up the bill if your sisters car has a bumper to bumper warranty, and has not exceded the mileage limit.They do have a 100xxx mile warranty but that's on drivetrain components.
It obvious ran to be able to get in an accident and they took it in and now it doesn't run. Let the car dealer or the insurance haggle it out but tell them you won't be paying for it. I would never take a car back with something wrong with it in that situation. It may have nothing to do with the repairs but that sucker is connected to almost every system in the car and could have easily been shorted during repairs.
Check to see if your model of car had a service recall or something like that for this BCM, as it could be a faulty part that can be replaced regardless of warranty. Is it undoubtedly the BCM? I don't know how Nissan techs are reputed but I generally don't trust dealership mechanics, and if their body people are the ones diagnosing a startup problem, I'd get a second opinion.
On this vehicle, there are no recalls on the BCM and only two TSBs that mention the BCM, which are pretty non-specific. I would say it is almost impossible for a BCM to be damaged even in the most severe accidents. I have appraised 16,000-17,000 collision damaged vehicles in my career and don't recall ever having a damaged BCM. I don't blame State Farm in denying it as I would have done the same. I would also highly doubt the body shop had anything to do with it especially if they just fixed a big dent. Did they do any welding on the car? However frustrating it may be to hear, it is entirely possible that the BCM, like any other part of the vehicle, just failed on its own w/o any aggravating input on behalf on the shop.
My mom took the car to the dealership and it was working fine the way she left it. She took it a few days after the accident. The dent is only on the back door on driver's side. I'm just trying to understand how it stopped working after the dent was fixed. The shop called my mom and told her it wasn't working. She gets the call today that the shop and insurance won't pony up the money to fix it. I'm just wondering if it's possible that the techs messed it up. This sucks for my mom.
I understand her frustration. You would be surprised at how often this happens. Last week I had a client's vehicle at a shop. All they did was replace a rear door molding and buff out a door scratch. Literally, a 1 hour repair. When my client went to pick up the vehicle, the SRS (air bag) light came out and would not clear. Turns out the front airbag sensor failed for no reason. She tried in vain to blame the shop, even though they didn't even touch the front end of the vehicle. I can name about 4 dozen other instances like this that has occured over the years. She needs to realize, it is entirely possible that this part failed w/o any negligence from the shop or input from the accident. It would be no different than if it went out sitting in her garage overnight. Parts do fail for no reason. Just because it happened while it was at the shop, does not make them responsible.
I guess so. Thanks for your advice. I googled to see where BCM is usually located. It is located on the driver's side kick panel. They were working on the back door on the driver's side. It just seems to be a coincidence that it stopped working. sadly, she's old for Kam. 19 to be exact.
Oh.. I don't think you've gotten the message recently.. Kam has been targeting 15 & 16 year olds. Yeah... he's sick like that.
I had a similar problem with state farm (I'm a long time State farm customer and so is my family, houses, cars etc). My wife hit someone and messed up the front end of her car and the other persons. All kinds of fluid leaking, body damage, etc. we took it to state farms preferred body shop. they fixed the front end body, radiator problems etc. But said that there was no way the power steering fluid was leaking due to this wreck. It never leaked or had a problem before the wreck and is located at the front of the car where the wreck happened. After getting nowhere with the State Farm 1800 number, I called my Local state farm guy and went off on him. He sent out another adjuster who met me at the body shop and authorized the repairs even though the mechanic was 99% certain it couldn't have happened during the wreck. It was a total scam by the body shop to get money out of me. A year later my wife gets hit, this time I took it to the dealer to have the car repaired, not their shop. No problems. Did you go to the state farm preferred body shop? Call your insurance and get them to help you. Its total B.s.
Or they broke it for a profit motive. Car repair is one of the most dishonest industries, but really there is nothing you can do about it because there is no way of really knowing if they did something, or if it was just something waiting to break down.
