This story is so hilarious, it inspired me to ask the question: What are really inappropriate songs for companies to play while a person is on hold? Naming specific companies and songs that are particularly inappropriate for them gets you bonus points. Enjoy. From the Chronicle: Briefcase: Holding the line? Listen to the music It doesn't take a genius to realize that the longer callers are left on hold, the more likely they are to hang up. But call-center technology firm Avaya has determined that inappropriate hold music can actually lead callers to hang up even more quickly than if they're just waiting listening to silence. A hospital that played Chopin's Funeral March for customers on hold, for example, failed to keep callers holding for long, while a clothing company specializing in items for larger women lost callers quickly when they had to hold listening to Queen's Fat Bottomed Girls. A poor choice of hold music can hurt the bottom line significantly, says Donny Ward, vice president of Avaya's Texas sales operations. "It's tantamount to saying, `You mean nothing to us as a customer -- go away,' " Ward says. Hold music should match the company's brand, the demographics of its customers and should be combined with technology that tells customers how long their wait will be, Ward says. So while truth in advertising is usually a good idea, playing Elton John's Rocket Man, with the refrain, "I think it's gonna be a long, long time," isn't. -- Tom Fowler ------------------ The internet is about the free exchange and sale of other people's ideas. - Futurama
My electric company plays Elvis. Not that it's inappropriate, I just hate elvis ------------------ I would believe only in a God who could dance. - Friedrich Nietzsche Boston College - NCAA Hockey National Champions 2001
reminds me of the Simpsons episode where Homer loses Maggie and he calls the police and they put him on hold to "Baby Come Back" ------------------
Elvis is The King!!! Why do you hate him? ------------------ "Facts do not cease to exist because they are ignored."- (Aldous Huxley)
The Fire Dept. Should not play "come on baby light my fire" Crisis teen hotline should not play "Suicide Blonde" by INXS Airline companies should not play "Free Ride" CK ------------------ CC.Net Sim Homepage For stats, standings and team information.
Suicide hot lines should not play "Someone Saved My Life Tonight" By Elton John ------------------ Everything you do, effects everything that is.
Police Benevolent associations should not play "Hit me with your best shot" By Pat Benatar ------------------ Everything you do, effects everything that is.
bobfinn: Dunno, I like all sorts of music, from rock to classical to techno to rap... but I hate Elvis. I don't like country, either, and Elvis does have a definite twang, so that might be it . No offense intended... ------------------ I would believe only in a God who could dance. - Friedrich Nietzsche Boston College - NCAA Hockey National Champions 2001
Teen Violence and Crisis centers should not play Pearl Jam's "Jeremy". ------------------ "Up and down, inside out, outside in, some you lose some you win" -- DMB -> "Sweet Up and Down"
Avaya shouldn't play Queen's "we are the champions" BECAUSE THEY SUCK!! sorry...not my favorite vendor ------------------ stop posting my damn signature
The Strategic Air Command offices in the Pentagon should not play "It's The End of the World as We Know It(and I Feel Fine)" by R.E.M. ------------------ "Blues is a Healer" --John Lee Hooker
These are great! Keem 'em comin'. ------------------ The internet is about the free exchange and sale of other people's ideas. - Futurama
I remember when the Texas Cyclone first opened up and a girl stood up and was slung out of it and killed....after the announcement 97Rock played Fly Like an Eagle. That has stuck in my mind ever since. ------------------ In the end there will be no judges...only witnesses to my greatness.
Or the one where Marge calls the insane asylum, and they play the song "Crazy (for feelin')" ------------------ "Up and down, inside out, outside in, some you lose some you win" -- DMB -> "Sweet Up and Down"
"Workin' for a Living" by Huey Lewis and the News at the Unemployment office or at the Welfare office ANY Weird Al song . . . Weird Al's "Germs" at a Hospital ------------------ "Up and down, inside out, outside in, some you lose some you win" -- DMB -> "Sweet Up and Down" [This message has been edited by Vengeance (edited May 17, 2001).]
Cocaine by Clapton at a drug rehab clinic You Can't Always Get Want You Want by the Rolling Stones on ANY customer service or technical support helpline Take A Letter Maria at a marriage counselor's office Help! by the Beatles at 911 Taxman by the Beatles at the IRS My Woman From Tokyo by Deep Purple at the Japanese Embassy ------------------ The internet is about the free exchange and sale of other people's ideas. - Futurama
Alcoholics Anonymous should not play "Have a Drink on Me" by AC/DC. AC Green's answering machine should not play "Me So Horny" by 2 Live Crew. The US Army should not play "Dude (Looks Like a Lady)" by Aerosmith. Any school for the blind should not play "For Your Eyes Only". Any Diabetes hotline should not play "Pour Some Sugar On Me" by Def Leppard. An escort service should not play "White Wedding" by Billy Idol. Good topic Jeff.
Your in-flight movie today is "Airport 77" followed up for those continuing on to San Diego will be "Jaws". ------------------ In the end there will be no judges...only witnesses to my greatness.
The County Morgue should not play the Bee Gee's "Stayin' Alive" on their answering machines. No airline should play the Everly Brothers "Ebony Eyes"(I'm pretty sure this is the tune I'm thinkin' of) while on hold. NOW shouldn't play James Browns' hit, "Its a Man's World". Speaking of James Brown, I wouldn't want to call an airline to complain about lost luggage and hear, "Papa's Got a Brand New Bag" while on hold. ------------------ Charles Barkely on the Raptors defeating the Knicks in Round 1 :"I think it was the Lord. The Lord was with the Raptors. You know the Knicks like to talk so much about religion, but I think the Lord was a Raptor fan."
