A family member just moved out of their apartment. When they initially applied, they were told that due to credit, an additional security deposit would be required. (around $4-600 additional, I'm not sure of the amount. Around $1,000 total deposit; $400 as part of the normal deposit.) They received the "refund" this week, and the complex kept all but $60 bucks. And, to boot, our family's property lawyer passed away earlier this year. I know all about what is needed to contest the deposit regarding erroneous fees, etc. but I would think that the "additional" security deposit due to credit would have to be refunded regardless of damage because it wasn't deposited for damage. I hope I'm making it clear as to the deposits. She doesn't owe them a grand in damages. Oh, and just so you know: Stay away from Fingers properties.
Under the Texas Property Code, make sure that family member has provided in writing the return address for which the deposit can be mailed. After that is done, the apartment complex is required to create a list of all items that are deducted from the deposit. Failure to do so while keeping the money could subject the apartment complex to 3 times the damages and attorney's fees. I guess my question is whether that family member received a list of all the items deducted from the deposit. If you need someone to represent you, I know some people who deal with these cases specifically. PM me and I'll provide you their contact info.
