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Amazon Logistics / Prime Delivery SUCKS

Discussion in 'BBS Hangout' started by Xerobull, Jan 22, 2019.

  1. Xerobull

    Xerobull You son of a b!tch! I'm in!
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    They lose about 1/4 of my packages.

    Turrible.

    [​IMG]
     
  2. Pizza_Da_Hut

    Pizza_Da_Hut I put on pants for this?

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    For me its been a God send. Now USPShas been nothing but problematic.
     
  3. youknowme

    youknowme Member

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    I've had 2-3 packages expected on a certain day, and then get an email that it will be delayed by an additional 1 or 2 days......never happened when Amazon used UPS/FedEx
     
    macho GRANDE and justtxyank like this.
  4. MadMax

    MadMax Contributing Member

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    I love Amazon Prime so much. I have stuff delivered to my office...never a problem.
     
    Rocket River and theimpossibles1 like this.
  5. rhino17

    rhino17 Member

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    I almost never get a prime delivery within 2 days of order, usually 3-5.
     
    justtxyank likes this.
  6. rockbox

    rockbox Around before clutchcity.com

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    All my delivery guys except for fedex is pretty good. Fedex is a crap shoot.
     
    Rocket River and arkoe like this.
  7. leroy

    leroy Contributing Member

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    I think they prioritize office deliveries because of the hours. I do the same...but my office is at home so I either get it at 7:59 pm the day it's due by 8 pm or it's delayed. Doesn't seem to matter if it's Amazon, USPS, UPS or FedEx.
     
  8. Invisible Fan

    Invisible Fan Contributing Member

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    I wish they were late for me...

    I get a free month everytime I complain.
     
    youknowme likes this.
  9. justtxyank

    justtxyank Contributing Member

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    UPS is much better.

    I complain about the other deliveries and get a bunch of credits.
     
    youknowme likes this.
  10. youknowme

    youknowme Member

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    Never considered complaining! Think I'll have to try it if it happens again.
     
  11. justtxyank

    justtxyank Contributing Member

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    Definitely. Just go online and use their chat feature to complain. Normally get something. I've gotten a credit for a month of Prime, I've gotten $5 credits, etc.
     
  12. marky :)

    marky :) Member

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    Amazon has never failed me at my new place (knocks on wood).

    USPS on the other hand can suck it.

    - Bought a baby crib from target online
    - Will be delivered by USPS
    - USPS doesn't deliver crib
    - Reason: Doesn't fit in mailbox. (Well no ****ing ****. :mad:)
    - USPS loses crib. :rolleyes:
     
    ramotadab likes this.
  13. Xerobull

    Xerobull You son of a b!tch! I'm in!
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    USPS Typically shows delivered then delivers it next day. AMZL on the other hand, consistently shows a picture of my package on another doorstep.

    Yes, you can turn the screws for a $5 credit, a free month of prime AND expedited shipping on a replacement if that's an option. Just a PITA.
     
  14. PhiSlammaJamma

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    Occasionally if I personally change the address, it still gets delivered to the first address. But otherwise a seemingly perfect record. I know exactly where everything is and it gets delivered on time.

    I do think it's cheap that they do the pantry thing, because users found the loophole, but I understand the business rationale.
     
  15. Rashmon

    Rashmon Contributing Member

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    Never had an issue in over 10+ years.
     
  16. Duncan McDonuts

    Duncan McDonuts Contributing Member

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    I ordered a mattress on Prime on Monday with expected Prime delivery to my in-laws by Friday so we'd have a bed for the weekend when we visited. I get an e-mail on Friday that our item just shipped and will arrive by Monday, after we've stayed the weekend. I was pissed to put it lightly.

    I chatted online with Amazon India and all they could offer me was $10 credit. Yeah, that's not gonna cut it. I had to call in to a USA center and they offered $50 credit. I didn't take it. I called again to a USA center and the supervisor was the first one to actually apologize for a mattress delivery delay. It's kind of an important furniture piece. She offered me a $100 credit which I was satisfied with. But I still needed a mattress. I picked up the same mattress from a B&M Mattress Firm, then canceled my Amazon order and still received the credit.

    Moral of the story is Amazon India is barely capable of helping. Call and speak to an American customer service person for real help.
     
  17. Space Ghost

    Space Ghost Contributing Member

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    Back when the prices were the lowest, true 2 day delivery by UPS/FedEx, it was great.

    When they switched to USPS, it has dropped off. Now my orders frequently take 1 extra day before they ship.
    Its nice with their own delivery you can actually track the driver.

    If I really need something in a timely manner, ill go to a brick and mortar than risk it being delayed.
     
  18. moestavern19

    moestavern19 Member

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    Tell me more
     
  19. bobloblaw

    bobloblaw Contributing Member

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    I’ve never had an issue with it and order on average 2 packages a week. I even had someone misplace my package at my office and Amazon replaced it before someone gave it to me. It was about 5 days before they handed me the package and it was about $50 worth of stuff. Of course I didn’t return it due to the hassle.
     
  20. Roscoe Arbuckle

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    Unless you really like their online content, I'd skip it. I buy off Amazon all the time and as long as I buy a certain amount, which is pretty minimal, my shipping is free also, though I do have to wait a week typically.
     
    MadMax likes this.

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