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TECH HELP - Need extra Input

Discussion in 'BBS Hangout' started by Rocket River, Jul 19, 2012.

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  1. Rocket River

    Rocket River Member

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    I had a friend with a virus issue
    GAC_32\Desktop.ini

    I was able to remove it using the Hitman Pro
    The issue is that it is part of network
    1. Cannot turn on the firewall
    2. It has network access but cannot connect to the other computers

    The workgroup names are matching
    They are all part of the same group
    The Network - File and Print sharing options won't keep
    I change them -- save . . . check them gain and they reverted back

    Tried updating the registry keys BFE and mpsSvc
    Did not work . . . in face internet access went away

    What am I missing . . .

    Rocket River
     
  2. Dei

    Dei Member

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    Never heard of that antivirus. I'm guessing it didn't do its job well. I recommend Malwarebytes. There's a free version that does on-demand scanning and cleaning but not real time protection. Seriously, every computer should have Microsoft Security Essentials for that, by now.
     
  3. ling ling

    ling ling Member

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  4. cheeno

    cheeno Member

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    Are you saving and doing things as an administrator? Did you try to kick it off the domain and rejoin?
     
  5. Rocket River

    Rocket River Member

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    I ran Malwarebytes in safe mode and normal.
    The virus is gone I think . . .but now the damage it did needs to be undone

    I have tried these . . . I even ran ComboFix


    I tried changing the workgroup - it is more of a personal network
    than a true business network. The problem is she has her printer
    going through THIS COMPUTER and the other machines cannot access it.

    Rocket River
     

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