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Oh, Oh, Article Says Women Are Better Managers in the Workplace Than Men!

Discussion in 'BBS Hangout' started by Manny Ramirez, Sep 30, 2002.

  1. Manny Ramirez

    Manny Ramirez The Music Man

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    I was reading the ESPN web site, and this article caught my eye. It is a pretty interesting read, but I can't say that I completely agree with all of it.




    Why women make better managers
    Joanna Krotz



    Before getting to the point of this provocative headline, here's a disclaimer: Prepare to consider widely accepted generalizations.


    Translated, that means, "Included in this article are some sweeping statements presented as general truths but based on limited or incomplete evidence."

    Let me add this: Remember, too, that being equal does not mean being the same. Now, let's proceed.

    As women gained traction in the workforce, gender differences among senior and junior staffers turned up in every workplace, from offices to factory floors to fighter planes. Now that women are pulling up chairs at boardroom tables and launching their own companies — the number of women-owned firms has increased by 103% in the past 10 years — those differences are increasingly playing out in executive suites, too.

    Studies show that both male and female styles of leadership can be effective. But when compared side by side, "female" has the edge.


    Biology and upbringing


    Gender differences stem from nurture and nature alike. It's not only socialization that shapes men and women. It's also biology.

    Researchers are discovering physiological variations in the brains of men and women. For example, male brains are about 10% larger than female brains. But women have more nerve cells in certain areas. Women also tend to have a larger corpus collusum — the group of nerve fibers that connects left and right hemispheres. That makes women faster at transferring data between the computational, verbal left half and the intuitive, visual right half. Men are usually left-brain oriented.

    As girls and boys grow up, of course, they're also molded by differing sets of social rules and expectations. Gender obviously colors behavior, perception and just about everything else.


    Gender matters


    Typically, when comparing managers, the dialogue is framed as men's command-and-control style versus women's team-building or consensus approach.

    "Women managers tend to have more of a desire to build than a desire to win," says Debra Burrell, regional training director of the Mars-Venus Institute in New York. "Women are more willing to explore compromise and to solicit other people's opinions." By contrast, she says, men often think if they ask other people for advice, they'll be perceived as unsure or as a leader who doesn't have answers.

    Other female leadership strengths:

    Women are better than men at empowering teams and staff.
    Women encourage openness and are more accessible.
    Women leaders respond more quickly to calls for assistance.
    Women are more tolerant of differences, so they're more skilled at managing diversity.
    Women identify problems more quickly and more accurately.
    Women are better at defining job expectations and providing valuable feedback.
    Men tend to be more speedy decision-makers, compared to women. Male managers are also more adept at forming what management psychologist Ken Siegel calls "navigational relationships," or temporary teams set up to achieve short-term goals.


    Women are better communicators


    Big deal and surprise, surprise, right? So women typically outperform men at communications and interpersonal skills. You're probably thinking: Those are "soft skills," not the hard tools and analysis demanded to grow a business into consistent profitability.

    How do such "female" traits translate into better business management?

    In today's lean workplace, when employees have multiple jobs and fleeting loyalty, when technology enables even tiny companies to compete in global marketplaces, the ability to make staff feel charged up, valued and individually recognized is a definite competitive edge.

    "Some companies succeed while others don't," says Jeffrey Christian, CEO of Christian & Timbers, a well-known Cleveland search firm. "It's not about production, it's about talent. Whoever has the best team wins."

    Money is not the primary reason talented people stay on the job or jump. Rather, they stay predominantly because of relationships. "Women get that," says Christian, whose firm placed Carly Fiorina at Hewlett-Packard, among other high-level hires.

    Generally, women delegate more readily and express their appreciation for hard work more often. "Women ask questions, men tend to give answers," says author, consultant and career coach Terri Levine. By communicating company goals more readily and expressing appreciation more often, women tend to be better at making staffers feel valued and rewarded. That translates into cost-effective recruiting and being able to operate with stable, loyal employees — or, as Christian puts it, the best talent.


    But no drop off in "hard skills"


    Besides generally being credited with better communications and relationship skills, women are lately demonstrating higher levels of traditional "hard" or "male" skills as well. Some investigators suggest that many women workers had such skills all along, but that male bosses either overlooked or misperceived them. Others think that the cumulative years of experience for women are broadening their skills.

    One influential study in 1996, conducted by management consultant Advanced Teamware (which has since merged with Consulting Tools), analyzed a database of 360-degree assessments for more than 6,000 managers. Such assessments include anonymous reviews from a manager's peers, supervisors and subordinates. The study by Michael R. Perrault and Janet K. Irwin looked at a range of managerial behavior, including problem solving, controlling, leading, managing self, managing relationships and communicating.

    The results:

    ". . . Previous studies showed that women excelled in interpersonal skills (right brain), not in intellectual skills (left brain). Our study demonstrates that women are considered better performers in both right- and left-brain skill areas."
    "Women received higher evaluations than men in 28 of the 31 individual behaviors, representing 90% of items."
    "The most problematic factor for women is Managing Self . . . The worst rated of the 31 behaviors is Coping with one's own frustrations."

    More glass ceilings to break


    Obviously, there are still very few women running Fortune 500 companies and, in the corporate VP ranks, roughly three men to every woman. So if women have the managerial edge, how come you don't see more of them in positions of power?

    Here's my speculation: Men are used to running the show and, for the most part, don't reward "female" style management because they see it as weak. Women have had to prove that their way of managing works, over and over again. Then, too, women have only gained the independence and skills to ascend in the latter half of the last century. No doubt, their rise will continue.

    For owners of small and midsized businesses, being able to keep staffers and stakeholders enthusiastic as you steer the company forward may be the most important factor in building success. "You want to delegate outcomes, not tasks," says Ken Siegel, whose Los Angeles firm, the Impact Group, works with executives to develop leadership. "You must have the ability to let go. Women can do that better than men because their self-esteem is multifaceted," he says. "Men's self-esteem is based on what they do, it's uni-dimensional."

    The upshot for chief executives should be to move over to the "female" side of management, whether you're a thoroughgoing left-brainer or a woman manager who may be trying to manage "male." Turns out, girls do it better.


    Of course, it was written by a woman and there is a huge disclaimer at the beginning...;)

    Seriously, I have worked for both men and women. I liked working for women except for one thing....most of the women I worked for were passive-agressive types. I didn't care for finding out that I did something wrong through a 3rd party. My supervisor should have told me herself, but never did. Thankfully, I got out of that job.
     
  2. MacBeth

    MacBeth Member

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    Yeah, good thing too, cause she told me that if you hadn't quit she was gonna fire you, because of your TPS reports.
     
  3. PhiSlammaJamma

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    women are good at handling multiple deadlines all at once. Men tend to get stuck on one deadline until it is completed. Then they move to the next. In general I have found that to be true. I don't know how that relates to management or leadership, but seems true to me.
     
  4. Manny Ramirez

    Manny Ramirez The Music Man

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    JAG,

    I am a little slow but what are TPS reports?? Tournament Players Series??:confused:
     
  5. MacBeth

    MacBeth Member

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    Actually I have no idea...got it from Office Space.
     
  6. Manny Ramirez

    Manny Ramirez The Music Man

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    Ah, I thought it was a joke from some movie. I hate it though when I don't understand the punchline.

    Where is VecseySux??

    Get in here and tell us what that means!:D
     
  7. MacBeth

    MacBeth Member

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    It is from some movie...Office Space...
     
  8. A-Train

    A-Train Member

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    Manny, you are hereby banished to your house for a manditory viewing of Office Space, after which you will come back with at least five quotes from the movie...

    ...and I better not find out you've been slacking off on your Simpsons quotes, either!
     
  9. drapg

    drapg Member

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    Manny, you haven't seen "Office Space"?????

    I'm flabbergasted! Leave work now and rent the movie! Better yet but it, you'll watch it over and over!

    GO NOW!

    .
    .
    .
    .
    why are you still reading this Manny??? why haven't you left yet?:D
     
  10. Pole

    Pole Houston Rockets--Tilman Fertitta's latest mess.

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    Some rather sweeping generalizations, but for the most part, I fully agree with the article.

    It took me over thirty years to figure it out, but women rock!
     
  11. Mrs. JB

    Mrs. JB Member

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    This actually appears to be an opinion piece as opposed to an article (I hope), since it is filled with sweeping generalizations and little hard data.

    I've had both male and female bosses. Some were great and some totally sucked. It never was about their gender, though. It was always about who they were as people.

    I have to admit, though, my favorite one or two bosses were men. They were just a little more laid back and detached. I never really expected my co-workers to act as surrogate friends and family. I just wanted a pleasant environment where I could be on good terms with those around me and do my work well. I didn't like all the gossip, personal entanglements, etc... Some of my male bosses seemed to understand that mindset a little better. But again, that's just my personal experience.
     
  12. Dr of Dunk

    Dr of Dunk Clutch Crew

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    I've had female and male bosses that were all clueless and female and male bosses that knew what they were doing. Gender shmender...
     
  13. Manny Ramirez

    Manny Ramirez The Music Man

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    Mrs. JB,

    Do you think that you would have been treated the same way by your female bosses if you were male??

    I appreciate your response because it (like it always is) was filled with candor and honesty.

    You are a just and wise Mrs. JB.:)
     
  14. El_Conquistador

    El_Conquistador King of the D&D, The Legend, #1 Ranking

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    I have worked with both male and female bosses in very high stress environments (investment banking in New York). I can honestly say that the consistent theme I noticed over an extended period of time was that the women were not as capable of handling stress (extreme stress) and high priority deadlines as were the men. The women tended to lose their tempers and have emotional breakdowns on a much more frequent basis. Many times there were cases of women breaking down in tears in their cubicles and women cursing out junior employees.

    I think another point to be made is that women may tend to work better with female subordinates, as opposed to male subordinates. They may feel threatened by men working beneath them, or may also feel the need to 'prove themselves' to a male who doesn't respect them. Oftentimes, men working with male subordinates works out better because they tend to approach situations in a similar manner and think more on the same wavelength.

    These are just my observations, I am by no means implying that they apply across the board.
     
  15. Mrs. JB

    Mrs. JB Member

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    No, I don't think I would have been treated the same. The differences would have probably been subtle, but they would have been there.

    By the same token, in several places I worked I was one of the few females, and I know I was treated differently by my male boss and co-workers because of my gender. I wasn't treated worse in any way -- just differently.

    I'm trying to think of concrete examples, but it's difficult -- it just seemed to be more of a feeling. Like a male boss who would make really mean jokes to the guys, but would put on the kid gloves for me. Or the female boss who would stand around and gossip with me, but be all business as soon as a male employee came around.

    Nothing big -- just subtle differences in behavior.
     
  16. Mrs. JB

    Mrs. JB Member

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    Oh yeah, the crying thing. I forgot about that. Men seem to get freaked out when women cry, but it really does seem to be the way that many women are biologically wired to release stress and frustration.

    Often at a job when I was up against an awful deadline and people were being rotten, I'd just go in the restroom and have a quick cry. I'd feel better almost instantly. In fact, scientists have done studies on tears of sadness or frustration and they've found that they actually do contain toxins -- so it's good to get them out.

    Women are in kind of a tough place there, though. Crying does seem to be frowned on in the workplace, but a woman yelling and getting angry is frowned on too (even though I've watched many men do it). So we don't really have a good way of releasing stress on the job.

    I just realized that I'm supposedly on Trader Jorge's ignore list so he won't even read this response. Oh well, the rest of you can benefit from my womanly wisdom. :)
     
  17. B

    B Member

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    Well, he'll see this. Just have to make sure someone quotes you for him to see your posts.

    As far as the article goes there is some truth to it, but almost any article with sweeping generalizations will hit some points people can agree with.

    B
     
  18. RocketMan Tex

    RocketMan Tex Member

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    It all depends on the person, regardless of gender. I've had good & bad male managers, and I've had good & bad female managers. To me, personality and style matter a lot more than gender.
     
  19. Mudbug

    Mudbug Member

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    Well, I'd be freaked out if anyone cried at work regardless of gender. I'd probably be more freaked out if a man cried at work. ;) Fortunately, I can't remember ever having to deal with that situation.
     
  20. BrianKagy

    BrianKagy Member

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    Scary how much we agree on. Same holds true for me. My current manager is one of the two best I've ever worked for, and she's female. The other great manager I worked for was male.

    He was also black, so we probably should open that up for discussion too. If we're going to assign things biologically, let's not stop at just gender.
     

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