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The longest you've been put on hold or you would stay on hold

Discussion in 'BBS Hangout' started by Dr of Dunk, Jun 12, 2009.

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  1. Dr of Dunk

    Dr of Dunk Clutch Crew

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    I called Travelers Insurance 1 hour 57 minutes ago and have been on hold listening to an automated message that fires every 35 seconds saying "your call is important to us..." I'm taking bets on how this will end.... I say I will get hung up on without talking to anybody. lol. I have a fence guy coming in about 40 minutes, too.

    But my call, of course, is very important to them... :D

    What's the longest you'd ever stay on hold?
     
    #1 Dr of Dunk, Jun 12, 2009
  2. BmwM3

    BmwM3 Member

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    10 minutes max. I have short patience when it comes to waiting on the phone.
     
    #2 BmwM3, Jun 12, 2009
  3. kaleidosky

    kaleidosky Member

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    i stayed on hold with United Airlines for over an hour...while at a wedding reception. Was trying to adjust the flight for the morning (didn't happen)


    Stayed on hold once for over 2 hours with American Airlines because my flight had been cancelled due to weather. HAD to call in for a diff flight..no choice
     
    #3 kaleidosky, Jun 12, 2009
  4. ima_drummer2k

    ima_drummer2k Member

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    Dude, they obviously forgot about you. Hang up and call back.

    Longest I'd ever stay on hold is about 2 minutes...
     
    #4 ima_drummer2k, Jun 12, 2009
  5. Dr of Dunk

    Dr of Dunk Clutch Crew

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    Nah, I'm just watching tv with the speaker phone on, so it's no big deal... they never talked to me... I got the automated voicemail as soon as I called in. I'm afraid to hang up and call back because it may send me to the back of the queue and the one guy working the phones may never talk to me. :(
     
    #5 Dr of Dunk, Jun 12, 2009
  6. Lil Pun

    Lil Pun Member

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    I stayed on hold for 37 minutes once dealing with my cable company.
     
    #6 Lil Pun, Jun 12, 2009
  7. Tb-Cain

    Tb-Cain Member

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    about half an hour is the longest i would wait
     
    #7 Tb-Cain, Jun 12, 2009
  8. Davidoff

    Davidoff Member

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    I was on hold with Comcast for over an hour when Houston made the switch from TW to them.. I love companies that I get to talk to real people right off the bat, I don't see that too often any more other than my banks or credit card companies..
     
    #8 Davidoff, Jun 12, 2009
  9. DonnyMost

    DonnyMost Member

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    I waited 2 hours to talk to an earthlink rep once.
     
    #9 DonnyMost, Jun 12, 2009
  10. Austin70

    Austin70 Member

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    Come on DoD, how long did you wait? Or are you still waiting?
     
    #10 Austin70, Jun 12, 2009
  11. rrj_gamz

    rrj_gamz Member

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    definitly over an hour on several occasions...with AT&T after they stole from my parents...

    Took my 5 months to get there money back...
     
    #11 rrj_gamz, Jun 12, 2009
  12. Pushkin

    Pushkin Member

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    I remember about 10 years ago being on hold with the postal service for so long I decided to also call them on my cell phone. I spoke to a live person on my cell phone while still on hold on my landline. I guess they did not invest in a system that would keep the calls in order of when people called.
     
    #12 Pushkin, Jun 12, 2009
  13. Dr of Dunk

    Dr of Dunk Clutch Crew

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    Lol. I was seriously going to just let it ride the whole day, but I got a phonecall and accidentally hung up when trying to switch over. :D

    Total time waiting for Travelers to pick up the dang phone : 3 hours 28 minutes... and they never picked up. :(

    Oddly enough, after about 2 hours the recording saying I was important to them every 35 seconds stopped and elevator music started playing. Maybe she got tired. *sigh*
     
    #13 Dr of Dunk, Jun 12, 2009
  14. bnb

    bnb Member

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    I think I broke 2 hours on hold with the IRS several years ago. Long distance too!

    But I put it to speaker phone, and they had some funky jazz music, and didn't interupt too often to tell you they were still ignoring you -- so it was just like background music. Except for the mad paper scramble when they finally answered and the fear of the process being started again when they started transferring the call.
     
    #14 bnb, Jun 12, 2009
  15. Shaud

    Shaud Member

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    2 minutes.

    My grandma waits about 15 seconds before she hangs up.
     
    #15 Shaud, Jun 12, 2009
  16. Royals Ego

    Royals Ego Member

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    6 months ago, i requested a quote from one of our vendors, yesterday, i got a response

    sweet
     
    #16 Royals Ego, Jun 12, 2009
  17. Surfguy

    Surfguy Member

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    Kudos to your grandma...but that's not a lot of time so she is probably wasting more of her time having to call back again.

    I would probably wait 15 mins max. I can't say I've ever waited that long although I may have deleted those memories. I believe DirecTV put me through "Wait Hell" back in the day when they didn't have their sh_t together...but minutes seem like hours when I'm on hold.
     
    #17 Surfguy, Jun 12, 2009
  18. Omer

    Omer Member

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    Most I can remember I stayed on hold for was like 20 minutes.
     
    #18 Omer, Jun 12, 2009
  19. Shaud

    Shaud Member

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    lol she doesn't call back. She waits on the person to call her back. She will call me and I'll say hold on my Mom is on the other line, and I'll click back over 15 seconds later and she has already hung up. So I just call her back.
     
    #19 Shaud, Jun 12, 2009
  20. Mr. Brightside

    Mr. Brightside Member

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    one tough grandma.
     
    #20 Mr. Brightside, Jun 12, 2009
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