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HELP!! My computer has a virus!

Discussion in 'BBS Hangout' started by eveluvsrox, Jan 7, 2009.

  1. eveluvsrox

    eveluvsrox Member

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    so i just got this laptop like 2 months ago.
    has a norton 60 trail thing which sucks
    norton said it has 7 days till expiration
    then all of a sudden it says i have a virus and does nothing
    i rarely download anything
    and im always on facebook and clutchfans and reading the chronicle

    anyone know of a good virus killer and protection program.
     
  2. GladiatoRowdy

    GladiatoRowdy Member

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    AVG Anti-Virus is a good, free option. If you are going to pay, McAfee and Symantec are roughly equal, though I have always felt that McAfee has a smaller memory footprint.
     
  3. aussiejack

    aussiejack Member

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    best solution: buy the full version and scan...it's well worth the money...
     
  4. BigBenito

    BigBenito Member

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  5. xcharged

    xcharged Member

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    hope you have your installation CD's...if not request them.
     
  6. blathersby

    blathersby Member

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    I second the motion. AVG is good.

    And if you ever need a Mac, come see me.
     
  7. Royals Ego

    Royals Ego Member

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    is it contagious?
     
  8. eveluvsrox

    eveluvsrox Member

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    ill be sure to do that but i think i still have my CD's
     
  9. boomboom

    boomboom I GOT '99 PROBLEMS

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    All of these are free utilities (for non-commercial use)

    Virus
    AVG - www.grisoft.com
    Avast - www.avast.com
    Trend Micro (House Call - online virus scanner) - housecall.trendmicro.com
    Symantec (Norton Online Security Scan - online virus scanner) - security.symantec.com

    Adware/Malware/Spyware
    Malwarebytes - www.malwarebytes.org
    Ad-Aware - www.lavasoft.com/products/ad_aware_free.php
    Spybot Search & Destroy - www.safer-networking.org


    I would suggest using a combination, if not all of these to clean out your system. They all work, but with differing degrees of success. One of the tricks of new virii and malware is that it will recognize when you are running one of the major cleaners and will block all attempts at starting the application. I just finished cleaning a client's computer off and had to use Avast as my initial cleaning application. Symantec, AVG and TrendMicro were all blacklisted by the infecting virus so I could not get any of those to run properly. Fortunately, Avast had not been recognized yet and helped solve the problem.

    Good luck!
     
  10. Oski2005

    Oski2005 Member

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    What's the name of the virus. If you google it, you might find some detailed steps on removal.
     
  11. droxford

    droxford Member

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    I hate to say it, but nowadays you need more than anti-virus. you need...

    anti-spyware (I recommend Spybot Search and Destroy)
    anti-adware (I recommend AdAware)
    anti-malware (I recommend Malwarebytes)
    anti-virus (I prefer Norton Anti Virus)
    And a properly configured and secured firewall
     
  12. bobrek

    bobrek Politics belong in the D & D

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    I was trying to deal with the "Spyguard 2008" related virus at my in-laws over the weekend. When you get infected with that, it prevents you from going to anti-virus related websites such as Norton and Symantec among others. It also does other nefarious things.

    I ended up reinstalling Widnows into a separate directory so I could get their system back to a state where I could save their documents folder (which is all they really cared about) and move it onto the new iMac we got them for Christmas.
     
  13. Franchise2001

    Franchise2001 Contributing Member

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    Got rid of the Spyguard 2008 virus by using a program called Combofix... We will see if it's a permanent fix though.
     
  14. eveluvsrox

    eveluvsrox Member

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    i installed AVG and did a scan.. now its nto comin up
    but the name of the virus is W32.SillyFDC
     
  15. Pizza_Da_Hut

    Pizza_Da_Hut I put on pants for this?

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    Honestly the smartest thing to do is reformat. Look, anyone in IT will tell you nine out of ten times it's better to format because you'll know it's gone. Backup your documents and bite the bullet. Think about it, if you caught the flu and could just wipe your body clean of it, wouldn't you? The same goes for a computer. If you don't completely wipe it, your computer could die on you at a much more important hour.
     
  16. Pizza_Da_Hut

    Pizza_Da_Hut I put on pants for this?

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    It's a low level virus that can cause media to become corrupt. You still have complete functionality.
    I'm not sure about that specific virus, but most virus issues like that can be solved by a selective startup and safe-mode boot, but it has to be both in combo. The reason being is that when a machine boots in safe mode it only boots the kernal, and the rest of the processes including some drivers get left behind. Most viruses can't go deep enough to effect the kernal...
     
  17. eveluvsrox

    eveluvsrox Member

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    i should do that... i think i am..
     
  18. ryan17wagner

    ryan17wagner Member

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    Hose it down and throw it in the washing machine. That should do the trick!
     
  19. dsnow23

    dsnow23 Member

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    Reformat, and don't put anything Norton on when you rebuild. Use AVG.
     
  20. Kyakko

    Kyakko Member

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    i always recommend system restore first. that usually works 50% of the time. it's saved me from reformatting on two different computers.

    program files->accessories->system tools->system restore. choose at least a month before the known infection date. note: this does not erase your documents, just the window's system files.

    avg or any other free anti-virus software is practically useless AFTER you've received the virus.
     

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