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The Customer Service Hall of Shame [MSN]

Discussion in 'BBS Hangout' started by Ron from the G, May 28, 2008.

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  1. Ron from the G

    Ron from the G Member

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    http://articles.moneycentral.msn.co...ctionGuide/TheCustomerServiceHallOfShame.aspx

    2 page article, but here is the important part. The list.

    * AOL's response. Post your experiences here.

    * Comcast's response. Post your experiences here.

    * Sprint Nextel's response. Post your experiences here.

    * Abercrombie & Fitch's response. Post your experiences here.

    * Qwest's response. Post your experiences here.

    * Capital One's response. Post your experiences here.

    * Bank of America's response. Post your experiences here.

    * Time Warner Cable's response. Post your experiences here.

    * HSBC Finance's response. Post your experiences here.

    * Cox Communications' response. Post your experiences here.
     
    #1 Ron from the G, May 28, 2008
  2. Ron from the G

    Ron from the G Member

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    I personally can attest to Sprint and Comast's horrible service. They both suck balls at customer service and I have left both of them because of it.
     
    #2 Ron from the G, May 28, 2008
  3. meggoleggo

    meggoleggo Member

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    I'm absolutely shocked that AT&T (in all its forms and fashions) wasn't on there. I have a special brand of loathing and disdain reserved just for them.

    I've got a story or two about Bank of America (5 yrs of dealing with them), but I've never really had any complaints about Time Warner (8 yrs).
     
    #3 meggoleggo, May 28, 2008
  4. LegendZ3

    LegendZ3 Member

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    I have been with Wellsfargo, United Airline, and T-Mobile for 8+ years. I always can find lower prices for the services those companies provided, but the only reason I didn't switch is because of their great customer services.
     
    #4 LegendZ3, May 28, 2008
  5. count_dough-ku

    count_dough-ku Member

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    [​IMG]


    This guy's pretty bad. :D
     
    #5 count_dough-ku, May 28, 2008
  6. rhadamanthus

    rhadamanthus Member

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    Amusingly, I just got off the phone with sprint. and it was, as usual, a terrible experience.
     
    #6 rhadamanthus, May 28, 2008
  7. R0ckets03

    R0ckets03 Member

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    Tmobile, Citibank, American Airlines, Continental Airlines and Chase have pretty good service.

    AT&T is a hit or miss.
    AOHell is what it is.
     
    #7 R0ckets03, May 28, 2008
  8. bladeage

    bladeage Member

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    MS gives pretty bad service when you call in for the RROD.
     
    #8 bladeage, May 28, 2008
  9. macalu

    macalu Member

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    They should add the staff at Intracare Hospital South on 7601 Fannin to that list. They are some of the rudest and most insensitive mother****ers i've ever come across.
     
    #9 macalu, May 28, 2008
  10. bladeage

    bladeage Member

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    The DMV and/or a county courthouse.
     
    #10 bladeage, May 28, 2008
  11. ima_drummer2k

    ima_drummer2k Member

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    Ive been to hell. I spell it...i spell it dmv
    Anyone thats been there knows precisely what I mean
    Stood there and Ive waited and choked back the urge to scream
    And if I had my druthers Id screw a chimpanzee
    call it... pointless

    [​IMG]
     
    #11 ima_drummer2k, May 28, 2008
  12. Carlos Nice

    Carlos Nice Rookie

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    i agree...it's best though if you actually have a Sprint Corporate office nearby so you can dispute different things with them...

    i hate Sprint with a passion but for some reason i've been with them for 9 years...

    after about the 4th or 5th year their cust service has taken a nose dive...
     
    #12 Carlos Nice, May 28, 2008
  13. across110thstreet

    across110thstreet Member

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    Cancel.... The.... Account

    <object width="425" height="355"><param name="movie" value="http://www.youtube.com/v/xmpDSBAh6RY&hl=en"></param><param name="wmode" value="transparent"></param><embed src="http://www.youtube.com/v/xmpDSBAh6RY&hl=en" type="application/x-shockwave-flash" wmode="transparent" width="425" height="355"></embed></object>
     
    #13 across110thstreet, May 28, 2008
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