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How do you dump a difficult client...delicately?

Discussion in 'BBS Hangout' started by University Blue, Nov 29, 2007.

  1. University Blue

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    How do you dump a difficult client...delicately?
     
  2. bladeage

    bladeage Member

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    Spit in their food.
     
  3. ima_drummer2k

    ima_drummer2k Member

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    Yeah, something tells me you're not going to get a whole lot of serious answers here...
     
  4. bladeage

    bladeage Member

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    If by client, you mean turd, then you have to kinda clench your cheeks just a bit but not so much as to cut the turd in half on the way out. Sometimes you won't even splash water or make a "kerplunk" sound if you do it really delicately. Good luck.
     
  5. Fatty FatBastard

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    Two words: I'm Gay.
     
  6. University Blue

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    This client is both gay and a passionate Republican donor.
     
  7. macalu

    macalu Member

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    you tell him you need to go find yourself.
     
  8. Supermac34

    Supermac34 President, Von Wafer Fan Club

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    "While I appreciate all the business we have done in the past, I find that I can no longer provide the (product, service, etc) at the standards to meet your needs. I'd be happy to refer you to another provider for future business if you would like. Again, thank you for your business in the past."

    Firm, yet cordial.
     
  9. Refman

    Refman Member

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    Certified mail RRR. :D
     
  10. Hippieloser

    Hippieloser Member

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    I was gonna say text message.
     
  11. A-Train

    A-Train Member

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    Dear baby,

    Welcome to dumpsville. Population, YOU!
     
  12. Invisible Fan

    Invisible Fan Member

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    Drop him from your myspace list.

    Change your passwords while you're at it.
     
  13. RocketMan Tex

    RocketMan Tex Member

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    Tell him Hillary Clinton wants to have his love child, and you're gonna tell the press about it.

    That should do the trick.

    :D
     
  14. ico4498

    ico4498 Member

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    raise the price.
     
  15. weslinder

    weslinder Member

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    You should have titled the thread "How do you dump a difficult, gay, Republican client...delicately?" Methinks the thread would have been much more entertaining.
     
  16. Jeff

    Jeff Clutch Crew

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    I've had to do that once. I just told them we could provide the services they needed any longer and we would help them transition to a new provider.
     
  17. A_3PO

    A_3PO Member

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    I don't dump clients. I encourage (and eventually force) them to make the decision. In my business, "dumping" a customer can come back and bite you later.

    The 1st thing I do is stop contacting them. The 2nd thing is I stop going out of my way to help them. 3rd, I will not apologize for any mistakes or failures on the part of my company. If the client implies he will go elsewhere, I'll tell him that's his decision.

    I've come very close to outright telling someone to take their business elsewhere. If the right circumstances presented themselves, that's what you have to do. But if there is a way for the relationship dwindle over time, I'd go that way instead of the direct route. For me, my comfort zone is being direct and confrontational, but in business you have to deal with clients at their comfort level.
     
  18. Bandwagoner

    Bandwagoner Member

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    Watch out for splash-up.
     

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