GGGRRRRRRRRRR! I think could kill a couple apartment managers up here in Austin right now. I'm so freaking pissed. [rant] The first people I would kill are the people at my "new" apartment complex. Even before I moved into this place, I've had proplems with it! My apartment wasn't "ready" for me to move in when it was promised to be. When I went in there to sign the lease and get the keys, they told me I'd have to wait 2 days for them to finish my apartment.... My best friend's 5 year old neice could have done a better job fixing the place. All I have been asking since July 17th (the day I actually moved in) was for someone to come fix their crappy job. Has it happened? NO. Instead, over the past 2 months, they fire just about everyone who worked at the property and hired all new people. So every time I go into the office, I find someone new to b!tch out. And every time I go in there, I hand them a piece of paper with everything written out. They must throw it away every time I walk out. Nothing has been done. AND if that wasn't enough, I got a bill, 2 weeks late, mind you, from my last apartment complex for $250 someodd dollars for replacing the carpet, which was left in better shape than the carpet I have here in my new place. And coincidentally, the person who sent me that bill is a new manager at that complex too. She's my next target after these f*ckers here. [/rant] Now, what I ask all of you is, Has anyone dealt with any of this before??? What the heck should I do? Am I just being a picky prissy little girl by asking these things? Any input would be greatly appreciated.
No thanks moe. I'd rather concentrate my energies on making my life a little bit less irritating right now.
what complex are you at? if thats too personal, what mngmnt company manages your complex? mine is Lincoln Management and its decent for cheap rentin' apartments.
never heard of them... looks like Ill never be renting from Dalcor after this thread. Thanks meggo, you saved me thousands of bucks on what could've been a 1 year lease from hell!
I've had bad apartment management people in the past, and the only thing I know to do is to move out when the lease is up. My GF moved into a place this summer that wasn't ready when they said it would be ready. Of course, they didn't tell her that. They gave her the keys and sent her on her way (it took over two hours just to sign the freaking lease, and they somehow managed to give her four different names on various forms and contracts, none of them being her actual name), but when she got to the apartment and opened the door, she found an apartment with wet paint and no carpet. They did have it ready for her by the next morning, though. My current apartment managers are great. I really hadn't had any problems until this summer when the A/C went out. Due to some communication problems, it took a week to get it fixed. But they compensated me to the tune of $200 for my trouble (and the A/C worked, it just wasn't working well enough to cool the place to my liking). About two months later, the A/C went out again (different problem, though), and they came out in the middle of the night that night and got it working again temporarily (and gave me a portable A/C unit for the night) and then replaced the entire thing by noon the next day. The manager lady even offered to let me break my lease without penalty if I felt like I wanted to leave because I'd had A/C issues twice in one summer. Much better than the doofuses I had at my Arlington complex who kept claiming I was breaking their disposals. The things would break once a month (I think they were getting shorted out somehow), so I'd tell them and they'd come and replace it and then charge me for it saying I must've broken it. After the third one in three months, I quit telling them it was broken and just lived with it being broken. The funny thing was, they even charged me for the first one that broke and I told them about that one on my "move-in" form . I don't know how I managed to break it before I even lived there. But there was nothing I could do but pay. If I didn't pay for the disposal, they'd take it out of the rent I paid and then claim I hadn't paid my rent in full.
Yeah, my A/C broke on the 5th of this month and they didn't get it fixed until the 9th. And I had to call them or come in the office each of those four days to make sure they were really working on it. It seriously seems like every time I pay my rent, something else goes wrong in my apartment. I'm so freaking sick of going in there once a week to yell at people. And I seriously feel cheated because I continue to keep my end of the lease agreement when they never did from the minute it was signed.
Last year we were at Su Casa Apartments under Rainier Management. We had so many facking problems with that place it wasn't even funny: our bathtub faucet was leaky for a month and a half (not just drip drip but a steady stream of water). We paid $400 deposit and only got $150, even though we left that place so clean I SWEAR it'd be a nice place to eat off the floor/carpet. I complained to them; they said they'd call me back ... and it's been a week since their promised call back. I'm going to go back on the weekend to b**** some more, so I know how you feel, meggo...even if I don't get my money back, I want a gdamn explanation about why they're trying to fck with me.
leave bags of horse **** right in front of the office door. and remember to leave your apartment number on it...
I'm over on west campus if any of you guys wanna party sometime. Always down for meeting some clutchcity homedogs. Unless you're one of those people... you know.... thooose people. In any case, let's at least plan to do a nationally broadcast game. My room mates cool but he's really more of a soccer guy. It's not that often you get people who can talk the Rockets talk.
did they detail why they took out the $250? if not, they have to do that within 30 days of the end of the lease i believe or else you can sue them for 3 times the deposit plus some extra amount. also, the only thing i know to do with any troublesome ownership is either call the Texas Apartment Association or threaten that you'll do it to get them moving. if the place is crappy and doesn't care what the TAA thinks of them you may be out of luck. you may be out of luck anyways. i've never called the TAA or had any real problems but in the LEB class i took last semester we had a little landlord/tenant section and the prof (who was a hilarious guy) said call the TAA. that 30 days thing also came from that class. so even though i have no experience doing any of the above and even though y'all may have already tried that, that's the best advice i can give. i probably learned more practical stuff in that class than any class that actually counted toward my ChE degree.
I don't know how accommodating you've been with them, but now is the time to freak out. Studies have shown that the squeaky wheel often does get the grease when it comes to problems of this nature. It is particularly true of people in low-level management jobs and maintenance. If it isn't in your personality to go down there and tear some ass, I suggest you ask a male friend or relative - the bigger he is, the better - to go in there and tear them a new one. And, I mean really freak out. Yell and threaten, whatever. I HATE doing that stuff, but it can be very effective in your situation.
That depends. I had an horrible experience a year ago at a place. A/C problems, billing problems (they could never find my rent check, so eviction procedures would start, so I'd go down to the mgrs. and yell at them until they found it. Happened 4 times on a nine month lease) Water leakage, shower heater problems (took five complaints over 4 months to get that fixed) I'd had it, and let them know when my lease was up. After that, I get a call from a COLLECTION company four months after my lease was up. Mind you, the complex had my new address and phone #. Once again, the complex hadn't gone through proper procedure. Just put some bogus crap down and sent it to collections saying I owed them $430!!! Saddest part is I had to pay it, and I've been told its harder than hell to sue these morons to get my money back. Which pisses me off because I owed them nothing, and even had a $250 deposit lost on top of that. I didn't leave that place in disarray, either. Some of these places are completely miserable places to live.
A long while back in college I had similar problems with an apartment. There was a water leak from upstairs that ruined our ceiling, and our carpeting. The front door jam was broken, and somebodies washer from next door broke and leaked into one of our closests damagin the floor, and carpet there too. The management company fixed the door jam by wedging a penny in it. After much pestering they came to fix the bathroom. The ripped out the celing and tore out all of the carpeting on the floor. The only problem is that they left the job undone and in that condition for more than 2 weeks. They might have actually fixed the closet problem. I can't remember. Anyway, the apartment had been really nice, and it baffeled me that they didn't want to take care of it. The way I handled wasn't the best. I figured they didn't care about their apartment, so I wouldn't care either. Our furniture was all crappy, and not worth the trouble to move. So my roommates and I took a sword and started hacking our furniture up, we each left one hole in the wall, didn't take the food out of the fridge, and generally trashed the place. We just forfitted the deposit. When they did call us, we told them that they obviously didn't care about the apartment, so we didn't feel inspired to care either. It wasn't the best thing to do, but hacking up our furniture and seeing the stuffing fly all over the place did feel good. Later the management of the apartments called one of my roommates to ask if he wanted to come over and help clean the apartment up. My roommate just laughed and said no thanks.
