What a dumbass. My first reaction would've been...I hope everyone's ok. Wouldn't have cared about my car. 3 people confirmed dead... https://www.wnep.com/embeds/video/523-e18d22b2-247e-4758-b63f-ca1750fc6435/iframe
Man hacked airline Web site to locate his lost luggage after customer service was unhelpful After a flight on the low-cost IndiGo airline, Nandan Kumar, a 28-year-old software engineer, determined that another passenger had accidentally taken Kumar's bag from the baggage claim belt. (As the sign says, "Many bags look alike.") He found the passenger's PNR ("passenger name record" code) on their bag and called IndiGo to ask for contact information. The airline refused, citing privacy policies, and said they'd reach out to the passenger. Kumar didn't hear back so he took matters into his own hands. From the BBC: The two met and exchanged bags. A happy ending, indeed. And what did IndiGo have to say: They are ""reviewing this case in detail and would like to state that our IT processes are completely robust." Obviously.
