What has been your most nightmarish experience w an Airline ?

Wait.
I thought I was in the 'Jeremy Lin as a Brooklyn Net' thread.
Sorry peeps.

 

AeroMexico, about 20 years ago from IAH to Puerta Vallarta. I don't know why, but the plane made vector changes about every 5 minutes...up, down, left, right, speed up, slow down...it was strange and terrible. For a couple of days I had clawmarks in my arm from my gf, I was well lubricated, she was freaked the **** out.

eta: LOT from Chicago to Warsaw, back row.

 

You are wrong about this one. Once he was on the plane, he certainly had a right to be transported. He had done nothing wrong. If UA doesn't have their stuff in order, then they need to drive their people to Louisville or whatever. But dragging a passenger who has already boarded out violently in order to fly non-revs - no freaking way this is legal.

This is from another website:

 

Law enforcement acted like thugs here - when he said he had patients to see the next day - the airline should have stepped in. What makes the airline's crew's job more important than a patient seeing a doctor for medical treatment? Maybe those patients lives were in jeopardy.

Airline shouldn't be able to kick people off indiscriminately without consideration that the people who book on their flights may need to get to a destination and not getting their might be more than an inconvenience. If he did not make it on time, I think he and his patients should be able to sue the airline.

 

I bet United is now happy.

https://www.nytimes.com/2017/04/11/world/asia/united-airlines-passenger-dragged-china.html?_r=0

This could cost them hundreds of millions of not billions in revenue.

 

I fly standby on United every now and then via a good friend of mine who works for United corporate in Chicago. She was furious over United actions with the leggings issue(part of the standby rules for non-revs) and this, obviously. They certainly have the right to do so but should they? I think most of us agree that they shouldn't have and they will pay the price in the court of public opinion.

 

day before flight to Dominican Republic
Check in not working
Call United, they said I cancelled my flight 3 months ago.
I said "no way" let me talk to your manager
"If I cancelled where is my refund? Yall just keeping that 2k?"
Flight is sold out.
Transfers me to IT, says it was a recurring glitch. I speak to no less than 4 managers after this but i wouldn't give up.
After 4 hours on the phone, they relent and get me on the flight. Most frustrating call ever until the end.

Next day as my wife and I board, they are begging for 2 people to wait until the next day.

 

http://www.popularmechanics.com/flight/airlines/news/a26010/united-airlines-bump-passenger-rights/

As I mentioned if airline staff (ie. PILOT/CREW) and/or law enforcement tell you to get off a plane, you get off a plane. It is a battle you would never win.

 

Unless you plan to make a lot of money by suing the hell out of the airline.

 

Personally I think the doctor won this fight. United looks pretty awful at the moment.

 

Absolutely. The Doctor definitely won.

 

This topic reminds me of people who feel they have a right to resist an officer if they feel their rights are being infringed upon.

 

I missed my connecting flight in Paris once. Had to stay an extra three hours in that nation with it's disgusting citizens.

 

That Southwest flight where the stewardess forget to stock the liquor cabinet. Do you know the misery of flying with a snot-faced toddler in the aisle behind you who won't stop unleashing bellowing cries because his mommy won't bother to change his poop laced diaper?

 

this seems more appropriate in this thread than in the Hangout

 

I'll look into it more, but I'm pretty sure that no matter what if flight staff or police order you off of a plane, you do not have a right to refuse. We can get into a valid discussion on why they wanted him off the flight being wrong, but I'm almost 100% when it comes to the fact that you do not have the right to ignore the orders of flight staff and police when it comes to being kicked off the plane. You can file a complaint or even a lawsuit if you wish once you've left the plane, but you have to leave the plane.

 

You have to obey the orders of staff when they are security-related. But that is not without limits, and was not the case here. You do not completely lose all your rights. geeimsobored also gave some explanations on the other thread. He apparently works in the airline industry. This one is 100 % on UA (and the excessive force on the security officer that applied it).

UA (and not only UA, it's a phenomenon that is more pronounced with US airlines) has a history of treating customers like dirt, and of prioritizing non-revs.

 

The whole overbooking policy justification makes no sense to me. I understand there are usually no shows to flights, but the airlines don't refund the $$ to the no shows. They don't lose any money just because somebody didn't show up, in fact they are getting the $$ from the no show and $$ again from the overbooked ticket.

 

It may not make sense but it makes cents.