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Problem with my PC

Discussion in 'BBS Hangout' started by ToyCen428, Oct 29, 2010.

  1. ToyCen428

    ToyCen428 Member

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    OK had a virus a couple weeks ago, ran every anti spyware software in the book and it didn't work... had to reboot the PC and it was perfectly fine, not all of a sudden it starts up and when it goes to the desktop, its a completely blank screen. I can see and move my cursor, but there is nooooothing else there.

    When looking at the task manager, nothing is running.

    I boot the PC up in safemode, and it does the exact same thing. I can't even run System Restore if I wanted to....

    What can I do?
     
    #1 ToyCen428, Oct 29, 2010
  2. SwoLy-D

    SwoLy-D Member

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    ~in before the ALIENS and 911 conspiracy jokes~
    :eek:

    What is "every antispyware"? Name some, please.

    What happens when you try to do "CTRL+Alt+Del" on the blank screen? Try it.
     
    #2 SwoLy-D, Oct 29, 2010
  3. ToyCen428

    ToyCen428 Member

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    Some of the antispyware Ive used on the virus 2 weeks ago was McAfee, ad aware, hijackthis, spybot sd, malwarebytes, and a couple others i cant think of.


    And like I said, I did ctrl alt dlt and was able to open the task manager. But thats all I can do.
     
    #3 ToyCen428, Oct 29, 2010
  4. Drexlerfan22

    Drexlerfan22 Member

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    In task manager, click File -> New Task, type "explorer.exe" (without the quotes), then hit Enter.

    What happens?
     
    #4 Drexlerfan22, Oct 29, 2010
  5. G0 R0CKETS

    G0 R0CKETS Member

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    ^^^^^
    This
     
    #5 G0 R0CKETS, Oct 29, 2010
  6. liljojo

    liljojo Member

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    In before Mac vs. PC debate.
     
    #6 liljojo, Oct 29, 2010
  7. dback816

    dback816 Member

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    The government is finally on to you.
     
    #7 dback816, Oct 29, 2010
  8. wreck

    wreck Member

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    open task manager > run new task > explorer.exe

    this will refresh your desktop

    if if doesnt want to run the file, the explorer.exe may be corrupted or missing
     
    #8 wreck, Oct 29, 2010
  9. wreck

    wreck Member

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    damn beat me to it. just when i was starting to feel smart
     
    #9 wreck, Oct 29, 2010
  10. ToyCen428

    ToyCen428 Member

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    yeah It doesnt find explorer.exe... Im even looking in my C://Windows folder and don't even see it when browsing. I can open up other programs that way though.

    How can I fix the explorer.exe file?
     
    #10 ToyCen428, Oct 29, 2010
  11. ToyCen428

    ToyCen428 Member

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    ok word Im hearing is one of my antispyware programs must have put my explorer.exe file in quanratine.... I just dont know where though
     
    #11 ToyCen428, Oct 29, 2010
  12. dback816

    dback816 Member

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    insert windows dvd

    repair
     
    #12 dback816, Oct 29, 2010
  13. Drexlerfan22

    Drexlerfan22 Member

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    Could be that your explorer.exe had a virus module attached to it. I would think a windows repair would do the trick.
     
    #13 Drexlerfan22, Oct 29, 2010
  14. Xerobull

    Xerobull ...and I'm all out of bubblegum

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    You're better off backing all of your data off and reinstalling everything from scratch.
     
    #14 Xerobull, Oct 29, 2010
  15. aeroman10

    aeroman10 Member

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    Do you have the OS cd?
    If yes, insert it, In task manager, click File -> New Task, type sfc /scannow and click OK
     
    #15 aeroman10, Oct 29, 2010
  16. Uprising

    Uprising Member

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    you need to restore the system if the explorer isn't shown up. That's the easiest way around it. You can attempt to repair it. I'd just backup all your documents, pictures, music etc. And just restore it.


    If you don't know what you're doing or don't have a tech friend.

    I'd recommend going to Staples because all their tech work is 50% off right now.

    I think it's ~$30 to get your system restored and updated etc. (back up and running, if you have your restore disks otherwise they have to be ordered for like $25-40, depending on manufacturer.)
     
    #16 Uprising, Oct 29, 2010
    Last edited: Oct 29, 2010
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