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[HELP] Computer Trouble

Discussion in 'BBS Hangout' started by LongTimeFan, May 16, 2004.

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  1. LongTimeFan

    LongTimeFan Member

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    When I went to install a copy of Windows XP Pro in my sister's computer, it was so error'd up I could'nt even get it to read the CD in the cd-rom. It gave me this:

    file missing/corrupt
    <windows root>\system32\ntoskrnl.exe
    Please re-install a copy.

    Any Suggestions? I have no idea what to do since I can't access the Bios to format or anything. HELP!
     
  2. MR. MEOWGI

    MR. MEOWGI Contributing Member

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    bad disk burn?

    do a search for file missing/corrupt
    \system32\ntoskrnl.exe on Google Groups.
     
  3. GladiatoRowdy

    GladiatoRowdy Member

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    Is it a production disk or a burned copy?
     
  4. Stack24

    Stack24 Member

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    Did you do a clean install or did you do an upgrade on the system?
     
  5. BobFinn*

    BobFinn* Member

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    Do you like Gladiator movies?:D
     
  6. LongTimeFan

    LongTimeFan Member

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    How do I do a search when I can't access the bios or dos?

    production, I want to put a burned one on there but I cant even get it to start to read the CD

    reformatted and installed windows home xp. Something happened, and now I can't install xp pro because of reasons stated above.
     
  7. FrancisFan

    FrancisFan Member

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    How are you reading this?
     
  8. Summer Song Giver

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    boot from floppy, reformat using fdisk, and do a clean install of XP Pro.

    if I read correctly you installed XP home and are now trying to upgrade to XP Pro.... scrap that and get your self a Windows boot disk and just start over using the steps above.
     
  9. LongTimeFan

    LongTimeFan Member

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    Where would I find a boot disc for the floppy? And how would i boot from the floppy if I can't boot from CD?
     
  10. FrancisFan

    FrancisFan Member

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    An operating system should not prevent the viewing of BIOS. You should be able to view BIOS even before the computer starts to load the OS.

    Are you saying that you cannot view the BIOS via the F8..F-whatever key at startup?
     
  11. wizkid83

    wizkid83 Member

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    Some main brand computers flash a logo screen when it's booting up. But I think if you push f5 or f8 (forgot which :p) when you start it should let you go into bios, and then you can ask it to boot from either floppy or cd - rom. If you still can't get into bios no matter what, read your mother board manual, there should be a couple of pins that you can switch to reset it.
     
  12. FrancisFan

    FrancisFan Member

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    On the motherboard there are jumpers that should be labeled "Clear CMOS" which is where the BIOS info is stored. If you move the jumper to the designated spots it will clear what you currently have and return default which should have boot to floppy and cd before hd.

    But the computer goes from BIOS to destination drive...so you need to view BIOS b/f the OS starts to load. Most motherboards accomplish this w/ a F-key but I think ASUS uses a DELETE key. Personally I have an Intel board and I don't even know what key...I just continiousy press an the F-keys until it goes in to the BIOS strup screen .

    *(pressing at startup...push power button...start pressing...you are suppose to be able to use the PAUSE/BREAK button and it will pause but it doesn't always work for me).
     
  13. wizkid83

    wizkid83 Member

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    What I meant :D The funny thing is I didn't have a need to debug a computer for the past two years. It's just funny that the most stable computer I've ever had was a e -machine I bought 2 and a half years ago.
     
  14. LongTimeFan

    LongTimeFan Member

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    UPDATE:

    So I figured out how to get into bios, but still I cannot get it to load up correctly. I set the first boot device (under advan. bios features) to cd-rom, it tells me to push a button to boot from cd-rom, i do, and then it either restarts and freezes me on a black screen. I'm completely lost :confused:
     
  15. Air Langhi

    Air Langhi Contributing Member

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    That could mean there is something physically wrong with the hardware.
     
  16. FrancisFan

    FrancisFan Member

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    Different BIOS's are different, but I would always have boot order (on a personal computer) as:
    1.) floppy
    2.) CD-ROM
    3.) HD

    First, I would make sure that when you exit BIOS you are saving changes (SOme make it kindof confusing)

    Then, if the CDROM freezes I would test to see if you can boot from a floppy.... on a working pc create a boot disk (My Computer -> rightclick on floppy drive -> Format -> select create MS-Dos startup disk)
     

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