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Anti-virus Renewal

Discussion in 'BBS Hangout' started by giddyup, Sep 25, 2004.

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  1. giddyup

    giddyup Member

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    I paid for a renewal of my Norton anti-virus. I bought the Norton Internet Security 2004 upgrade.

    But the damn system won't recognize my Activation Key.

    Does anybody, like Rockets2K, know how to reconcile this problem?

    It has been suggested that I need to disable my firewall. I suppose I have one... how does one do that? When it comes to these computer things, I am a typist.
     
  2. 8ball

    8ball Member

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    OT - For people who don't believe in paying for anti-virus subscriptions, there are some free options.

    Antivir , Avast and AVG

    I switched to antivir from the bloated nav2004. So far so good.
     
  3. Dr of Dunk

    Dr of Dunk Clutch Crew

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    People complain about Norton's bloatedness, which is, to an extent, true. But there are very few antivirus programs that do as well as Norton or Eset in 3rd party antivirus tests.

    giddyup, I'd contact Symantec via phone or email and see what they say.

    Out of curiosity, what's the error message you get and at what point do you get the error message?
     
  4. Rockets2K

    Rockets2K Clutch Crew

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    Norton is ok if you have a real powerful machine...but good lord, try to put that on a older machine....slows it down to a crawl..

    Trend Micros PCCillin and FProt are two AV progs that do damn near as well..and dont use quite the amount of resources.

    anyway...to the question.

    DoD pretty much nailed it...you need to contact Symantec...if you bought it from them(the upgrade) and it isnt working...then I doubt it is a problem with your setup...more than likely a problem with their software(which doesnt surprise me considering what I have experiences in the past with them)
     
  5. MR. MEOWGI

    MR. MEOWGI Contributing Member

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    I haven't tried these yet, but thanks! My Norton subscription runs out in a couple of days and I was going to ask around... Anyone else have an opinion on free anti-virus software?
     
  6. KingCheetah

    KingCheetah Atomic Playboy
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    If you don't want to install anything this works very well...

    Panda ActiveScan

    You don't need to install any programs, just connect to the Internet and simply click whenever you want to clean your computer.

    It scans, disinfects and eliminates viruses from all parts of your system, hard disks, compressed files and all your e-mail.

    It incorporates a powerful heuristic system capable of detecting new or unknown viruses.

    It is updated at least once a day, so each scan will be able to detect even the latest viruses.


    Panda active scan
     
  7. DarkHorse

    DarkHorse Member

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    Do you use Windows XP, and did you install Service Pack 2? If so, it automatically turns the Windows firewall on everytime you boot your computer, despite the fact that it's a joke.

    To disable the firewall, you need to go to "My Network Places", and then click on "View Network Connections" on the upper left side. It will show all your network cards. (you probably only have one) It should say something like "Enabled, Firewalled, something something Fast Ethernet Connection" or somesuch. Right click the connection and go to properties.

    Click over to the advanced tab, and unclick the checkbox where it says "Protect my computer and network by limiting or preventing access to this computer from the Internet". That will turn off the Microsoft firewall.

    Hope that helps.

    :)
     
  8. Oski2005

    Oski2005 Member

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    What about McAfee?

    We pay a fee of $15 a semester for a software licensing program. It means we can get something like XP pro for 10 dollars. Anyways, we get a McAfee subscription for free and I just installed virus scan.
     
  9. Dr of Dunk

    Dr of Dunk Clutch Crew

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    McAfee sucks. Well, not sucks, but is average at best. Ever since Network Associates took over McAfee, it's been downhill.

    Consistently best regardless of price in terms of catching in the wild viruses :

    Eset
    Norton
    Kaspersky
    PC-Cillin (has been doing well lately, but sucked in the past)


    Best freeware : I really don't know of a great one out there. AVG has a track-record of being pathetic-to-average. Avast and Antivir are not all that good either. CA Vet used to be free and was an excellent scanner, but I don't think it's free anymore.
     
  10. AMS

    AMS Member

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    To disable firewall, go to start menu, click settings, control panel, then it should have a thing that says windows firewall, open and then say disable firewall.
     
  11. Rockets2K

    Rockets2K Clutch Crew

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    Basically...there is no such thing as a GOOD free AV program.

    the ones that are free suck....and the others cost.

    re: online scanners

    thats all and fine...but they dont keep an eye on your computer at all times(ie..realtime scan)...so basically, youcan get infected betweent he times you go online and check .

    a good antivirus program is possibly the most important addon software on your system....dont go without, and dont use some crappy free one that is as bad as none at all.

    and for all of our sakes....KEEP THE DEFINITIONS UPDATED.


    [offtopic]

    I keep hearing about the student discounts on software...more specifically OSs......how do you get those?
    Oski...you mention XP for 10 bucks....how? Im a student...how do I go about getting prices like that ?
    [/offtopic]
     
  12. rockHEAD

    rockHEAD Member

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    I had problems with my Norton renewal, I had to get a refund from Norton, but it took so long, I disputed the charge with my credit card company, got the refund and then went and purchased the latest stand alone software. Norton has problems with it's online renewal because I have come across this question in other forums as well.

    Good luck giddyup
     
  13. arkoe

    arkoe (ง'̀-'́)ง

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    What school do you go to? I don't know if community colleges do it or not, but most major universities do. A&M, for example, has a Computer and Information Services department that, among other things, sells software to A&M students.
     
  14. FranchiseBlade

    Supporting Member

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    I know how to configure my Norton to enable me to partake in online gaming, at least the online games I've played so far. Perhaps it will be different for other ones in the future. My question is are the other programs easy to configure to allow online gaming, or will I have to shut them off completely?

    Just something I was wondering. I will probably stick with Norton, but it could change.
     
  15. LegendZ3

    LegendZ3 Member

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    My computer is 3.0GHz CPU with 512MB of PC3200 memory, and Norton still can slow down my computer significantly.That's when I switched to McAfee, because I can get it free from my University, and it use way less memory than Norton. And so far it work wonderfully, but it doesn't have the update rate that Nortan has, which worrys me a little.

    Depends on which college you go to, most of public University give some kind of anti-viruse program for free, and huge discounts on Microsoft products, I can get Windows XP for 10 bucks here in UTD, and if you know the right people, sometime you can get discounts on Xbox games too. Those just another evil plan of Microsoft to help Bill Gates take over the world.:mad:
     
    #15 LegendZ3, Sep 25, 2004
    Last edited: Sep 25, 2004
  16. Dr of Dunk

    Dr of Dunk Clutch Crew

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    Were you scanning every executable as they're launched (that's a setting). That would slow any machine down. If you weren't doing that then I don't get it. I don't have any slowdown problems that are obvious. It does take up memory, though. I'm on an AMD XP 3000+ with 1 GB PC3200 RAM.

    As for McAfee... get rid of it. :D
     
  17. Rockets2K

    Rockets2K Clutch Crew

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    Thanks Legend and arkoe...

    I am taking all my academic pre-reqs at a CC, but will probably be over at UH-CL next sem...so maybe they got something like that going on. If im lucky...;)

    re: McAfee

    you may not realize it, but unless they have changed it in recent versions...it does take up damn near as much resources as Norton...

    but supposedly, it's effectiveness is real close to Nortons.
     
  18. Uprising

    Uprising Member

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    Man....I can't even get my AV to run. Some stupid virus/worm that I can't seem to get rid of disables it.

    I am trying to find out how to make a boot disk with Mcaffe Virus Scan Enterprise 8.00
     
  19. tim562

    tim562 Member

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    Ok Dr of Dunk,

    Whats the best spyware program, regardless of cost?
     
  20. MR. MEOWGI

    MR. MEOWGI Contributing Member

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    My brother told me that he uses the Road Runner free virus scanner and likes it.... I think I'm going to go with that for now.
     

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