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HuffPo: Obamacare rollout has been a complete disaster.

Discussion in 'BBS Hangout: Debate & Discussion' started by bigtexxx, Oct 18, 2013.

  1. esteban

    esteban Member

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    Damn, he's taking a beating from all sides!
     
  2. Commodore

    Commodore Member

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    distraction to focus on crappy website

    real problem is cancelled plans and spiking premiums
     
  3. GladiatoRowdy

    GladiatoRowdy Member

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    What are you paying attention to? Premiums are going down or staying the same for a great many people.
     
  4. rocketsjudoka

    rocketsjudoka Member

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    And the US savings rate is terrible and the financial and mortgage crisis wiped out a lot of people's savings already. There is nothing wrong with HSA's but as a widespread solution for the US health care crisis I don't see it happening.

    Fair enough and I probably shouldn't base things on my own situation.
    Thanks for clarifying.
     
  5. rocketsjudoka

    rocketsjudoka Member

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    Also premiums where spiking before the ACA.
     
  6. GladiatoRowdy

    GladiatoRowdy Member

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    I didn't want to confuse him with too many facts in one post. ;)
     
  7. bobmarley

    bobmarley Member

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  8. rocketsjudoka

    rocketsjudoka Member

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    I gotta admit some of these are pretty funny cartoons.
     
  9. B-Bob

    B-Bob "94-year-old self-described dreamer"
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    LOL @ Obama's phone in the New Yorker cover.
     
  10. bigtexxx

    bigtexxx Member

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  11. bigtexxx

    bigtexxx Member

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    now even CNN reporting that the rollout was worse than we even thought (which was already bad). complete clown show

    http://politicalticker.blogs.cnn.co...lout-worse-than-initially-realized/?hpt=hp_t2

    Documents show first days of Obamacare rollout worse than initially realized

    Posted by
    CNN Capitol Hill reporter Lisa Desjardins

    (CNN) - A stack of daily updates written by Obamacare contractors shows the October rollout hit more walls than previously known: In the first days, half of the calls to the phone center had problems, paper applications could not be processed and up to 40,000 people at a time were sitting in the waiting room of http://www.HealthCare.gov.

    The 175 pages of internal updates during the sign-up chronicle the growing ailments and efforts to heal the system during October. The House Oversight and Government Reform Committee, led by Republican Darrell Issa, obtained the documents from contractors involved and released them Wednesday.

    "50% of the call center calls have issues," reads an entry on day three of the sign-up. "Anecdotal evidence supports a widerspread problem (with the call centers)," the October 3 document says.

    Phone trouble continued into the next week. "Our call center reps can't see their screens," wrote an unnamed consultant on October 7. "So we need to train them ... with this issue." The following day, another note: "Call Center – Working with them to help them triage their issues."

    At the same time, the paper applications starting to arrive were in limbo. "Serco still cannot process online the 500+ applications they have," reads one line from October 8 war room notes. Serco is the company paid to handle all the paperwork involved with the Affordable Care Acts sign-ups. Website problems meant that Serco, like individual consumers themselves, could not file applications online.

    This was the first week of deployment, and the Health and Human Services Department has maintained that problems at the call center and paper applications were fixed. HHS did not respond to CNN's request for an on-record comment for this story, and CNN could not verify if the agency agreed with the contractors' assessments.

    The updates indicate that contractors waited for HHS before directing people to the paper applications. An October 3 entry reads that navigators needed "approval from leadership" before directing people to the paper option That approval seemed to come by October 21, when another entry indicates navigators should use the paper forms.

    The contractor documents are an up-close look at the asteroid field of issues with the Obamacare launch.

    According to the war room notes: On day one, October 1, the system mistakenly rejected 90% of Medicaid applicants. The next day, estimates counted 40,000 people in the HealthCare.gov waiting room, while just 100 people had enrolled. By day three, it was clear that insurers were not getting the data for people who had signed up for their plans.

    Systemwide issues were compounded by more isolated problems. On day six, Utah asked to shut down its exchange because the main insurance provider in the state had not been able to set up its template in the system. A few days later, on October 9, contractor notes say that the entire system has skipped some questions or information for 30% of all applicants.

    A few days later, and another specific problem: insurers in Oklahoma were confused over whether they had to provide coverage for bariatric weight loss surgery (they didn't, sparking the need for changes to some plans).

    Issues continued, but after the first week, the trend turned more positive.

    On October 9, the war room update for the morning says, "About 60% of applicants are getting into HealthCare.gov without sitting in the waiting room." That left 40% who still had to wait. But the number was a vast improvement from the 90% to 95% percent the week before.
     
  12. larsv8

    larsv8 Member

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    Hey Texx, are you hoping that Obamacare fails?
     
  13. B-Bob

    B-Bob "94-year-old self-described dreamer"
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    Watching conservatives continue to fail with graphics: more priceless.

    But seriously, if a huge new piece of government has your own name on it, how do you not ride herd on it? Or forget ego and pride for a second: how do you not get daily updates on something this important and test the **** out of software before it goes live? How do you not put the best programmers you can find on such a thing?

    I just cannot fathom how this was so shoddy. Nothing can sugarcoat it. My undergraduate computer science majors can understand the basic parameters that such a website needs to get right and what the demands will be.

    I haven't heard a good argument or excuse yet -- just "we will fix it; we will work to fix it." The democrats are so so lucky that the GOP was focused on shuttering the government when Obamacare first appeared. Imagine the PR hit if the GOP had been smart and spent weeks saying "okay, let's see how this goes. You pushed it through, so let's monitor this minute-to-minute, shall we?" No, it was r****ded misuse of green eggs and ham instead. LOL.

    I know I'm feeding trolls, but whatev. This is incredibly disappointing. If it is indeed fixed, people will forget, but it's just a crappy first impression, at best.
     
  14. bigtexxx

    bigtexxx Member

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    Putting aside any partisan politics for a second -- I'll offer you my opinion on how it failed.

    It failed due to a "hands-off" approach to leadership by Obama and possibly even by Sebelius. A good leader can't simply outsource his biggest policy issue and not bother to check-in on its status. It's poor leadership, plain and simple. The fact that Sebelius is still in her role is simply laughable. What is Obama thinking? He's simply not leading.
     
  15. B-Bob

    B-Bob "94-year-old self-described dreamer"
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    This is probably the most we have ever agreed in D&D. Thanks, Obama!

    I would say a smart leader can anticipate the follow-through required for such an enormous endeavor. Maybe Sebelius saw the crap wave coming but given a poor start (with an underperforming major contractor) she couldn't stop it. Maybe the deadline was just too much for them, or they waited until after the supreme court verdict to spend any money, etc.

    I would guess that they saw the disaster coming but they knew *any* delay in the official start date / roll out would be pounced on by, um, certain partisan factions, let's say.
     
  16. robbie380

    robbie380 ლ(▀̿Ĺ̯▀̿ ̿ლ)
    Supporting Member

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    A guy I trade with just got an insurance quote from an agent who came to the office.

    Him and his wife are early 30's and they have 2 young kids. No deductible and 80% coverage was $1040/mo. I think it was $1500 out of pocket max too. Another guy, late 30's, who's got a wife and young kid is getting 90% coverage for $910/mo. Seemed like solid deals. They don't get any tax credits either.
     
    #296 robbie380, Nov 6, 2013
    Last edited: Nov 6, 2013
  17. solid

    solid Member

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    Indefensible mess. The excuses and spin would be hilarious if the impact was less damaging. Unfortunately, they are not funny.
     
  18. mc mark

    mc mark Member

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    Haters gonna hate

    Why Obamacare Isn’t Losing Popularity Even After A Month Of Really Bad Press

    A new poll released on Wednesday finds that uninsured Americans are increasingly interested in Obamacare, despite the ongoing technological problems plaguing the websites that allow them to sign up for health insurance plans. The Reuters/Ipsos poll found that 42 percent of Americans who currently lack insurance intend to enroll in a plan under Obamacare — a slight uptick from last month, when 37 percent of that population indicated they wanted to enroll. Overall public support for the health reform law also rose from 44 percent to 47 percent.

    And that’s just the latest poll to find that Obamacare isn’t losing ground among the public, despite a month of headlines that have bemoaned its exchanges as a total disaster and warned Americans that it may cause them to get booted from their current insurance plan. At the end of last month, a Gallup poll found that Americans were “slightly more positive” about the health reform law after three weeks of its rocky roll-out than they were right before the exchanges launched. Around the same time, both a Washington Post poll and a Pew Research Center poll found that public opinion about Obamacare hadn’t taken a nosedive despite the frustrating issues with the website glitches.

    In all of that polling, respondents tend to agree that it’s been a bad roll-out. So why isn’t support for the law completely tanking?

    One of the Ipsos pollsters, Chris Jackson, offered up a plausible theory: Americans are finally having a personal experience with health reform. “The launch of the exchanges, that’s the first real world event for a lot of people,” he told Reuters. “There’s been this sense that once people got familiar with it, public opinion would start to move in its direction.”

    At least so far, that point about health reform has seemed to hold true. Since “Obamacare” has become a politically-charged buzzword, the law doesn’t really poll well as a whole, and most Americans say they don’t like it. But they do like its individual provisions — often without initially realizing those benefits are a direct result of the health reform law they hate so much. Once they figure out what Obamacare can do for them, even some of the law’s most passionate opponents have ended up changing their minds.

    People with employer-sponsored health insurance have already interacted with some of the benefits put in place by Obamacare, like no-cost preventative services and increased consumer protections. But the beginning of the exchanges’ open enrollment period was a massive expansion of the pool of people who stand to directly benefit from health reform, which has allowed even more Americans to have that “personal experience” that Jackson referenced. It makes sense that’s preventing Obamacare’s approval from plummeting, despite a roll-out that’s been widely panned.

    The Republicans who continue to crusade against Obamacare are well aware of this reality. On Wednesday morning, Rep. Steve King (R-IA) — who has taken one of the most hardline stances against health reform, continually introducing measures to repeal the whole thing — acknowledged that the people in his state probably aren’t ardently opposed to Obamacare. “The charts that I’m seeing show that Iowa is one of the states that has some of the lowest percentage premium increases… And so the intensity of our pushback here will probably be in proportion to the premium increases that we get,” he noted. In other words, they like it because they’re having a positive experience with it so far.

    And those positive experiences with Obamacare are certainly happening, even if the media isn’t trumpeting those stories. As the New York Magazine’s Jonathan Chait notes, the mainstream media has somewhat obsessively focused on the Americans who are have negative things to say about the law — the people who are locked out of the website because of glitches, and, most recently, the people who have received cancellation letters from insurers and will need to enroll in a new plan under Obamacare. Chait points out that headlines about individual, negatives stories (“Florida Woman Facing Higher Costs”) are always more attractive to the press than less personal accounts of success (“Millions Set to Gain Low-Cost Insurance”).

    The apparent disconnect between media coverage and public opinion may also be driven by the fact that the media tends to use “Obamacare” as a shorthand to talk about the law’s insurance exchanges. Over the past month, President Obama has reiterated that the law is bigger than a website — and it’s actually bigger than the exchanges themselves, too. The expansion of the Medicaid program to cover additional low-income Americans is another huge component of Obamacare, and one that’s been running a lot more smoothly so far than the exchange sites. Many of the Americans who have had the best experiences with Obamacare so far are the poor people who have been locked out of the insurance industry altogether until this point. But in general, as Fairness & Accuracy in Reporting notes, those Medicaid success stories aren’t getting told in the press — or they’re told from a negative angle.

    Of course, that’s not to say there aren’t serious problems with the exchanges’ bumpy roll-out. There are, and the website glitches are frustrating many of the uninsured Americans who are currently attempting to enroll in plans. But even those people haven’t indicated that the website problems are leading them to give up on health reform altogether — most of them say they want to keep trying to sign up. Assuming the websites actually improve and they eventually manage to do so, they’ll likely add to the growing number of Americans who have something positive to say about Obamacare. And public support could keep ticking up, confounding the Republicans who are insistent on declaring the whole thing to be a hopeless train wreck.
     
  19. JuanValdez

    JuanValdez Member

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    I have to agree. And, I'm left wondering why they didn't take the opportunity Cruz gave them with the default crisis to delay the launch. They must have known (or should have known) months and months ago that the implementation wasn't going well and that the launch would be a failure. I suppose he didn't want to concede anywhere, but this project needed the time for triage and he could have had it.
     
  20. rimrocker

    rimrocker Member

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    A few passages from a recent WaPo article:

    http://www.washingtonpost.com/polit...3fba42-426b-11e3-a624-41d661b0bb78_print.html

    Yes, the WH displayed a ridiculous amount of pusillanimity, but it cannot be denied that Repub opposition also played a huge role in this debacle.
     

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