If you are a Comcast customer, is it a great quality service? Is it worth the money? Easy to use? Tell me more because I might buy it before Rockets season opener.
I have it. Enjoy it and have no issues with it or their customer service. That said, I've never had DirectTV, Dish or Uverse. If you're a Rockets fan I think you would be very happy with it.
As a former decade long time warner/Comcast customer I say with some certainty that the your level of enjoyment goes hand in hand with the quality of the wiring in your house and the strength of signal in your area. If either one of those things are a negative factor you will hate them. A made the switch to ATT only because of price. If price was not in the equation I would still be with Comcast due to the high capacity of the internet connection. All though ATT has a much better set top box, but the arrival of the X1 for Comcast may change that. Comcast does nickel and dime you fee's for the various types of boxes they offer you.
I had Comcast until about this time last year. I had no problems with Comcast... except that it is expensive. I am paying the same amount for Dish that I was paying for Comcast, and I get a lot more for my money. For example... with Comcast, I was paying $125 for their best package with HBO. I had 1 DVR box, 1 HD box without DVR, and the rest of the TV's in the house had basic cable (the standard 60 channels or so, no HBO or digital channels) connected right into the wall. With Dish, I am currently paying way less for the first year, but the second year the full price kicks in. I will be paying $127. But with Dish, I get 5 HD DVR boxes so that all the TV's in the house get every channel and the ability to record shows, rewind, etc. I have their "America's top 250" package, with HBO, and a sports package that comes with NFL Redzone, every regional sports channel like Fox Sports regional channels, ROOT, NESN, YES, etc., other sports channels like FUEL, Tennis channel, Horse racing, etc. Plus, for $50, I bought a sling through Dish so that I can watch and record shows from my phone. That is just a one-time payment of $50 for the sling adapter. So I can watch ESPN or whatever no matter where I am. So I like Dish a lot better because I get a lot more for my money. I don't know why I never even considered satellite before. I always just got cable.
The ONLY thing I like better about Comcast compared to Dish is that Comcast has CSN Houston. And my dish will lose it's signal for about 1 minute or so in really bad storms. But that doesn't happen too often.
I had it for 6 years switched to DirectTV and comcast sucks from quality of HD to customer service it doesn't compare to DirectTV. I then moved to another apartment and had to swith to UVerse because there wasn't a clear view for the satellite dish and UVerse was equally as good and much cheaper and the service was slightly better, Internet was the only negative. I switched to comcast last month because of the entire CSN issue and I literally canceled the TV service, XFINITY HD looks like a low tier HD, I promise that it is less than 720 (if its possible), the screen is only viewable in "Wide Screen" which I never had issues with DirectTV or UVerse. The guide is older than the Stone Age, the guide is crappy, I can only record on one BOX and cannot do it on other boxes unless its the main box. I can't get the X1 box unless I got their triple play service. There channel selection was crap, worst of all was their customer service, I called to change to Internet only since I wasn't happy with the TV service and they refused to give me a deal on Internet only, they wanted me to pay full price telling me there wasn't an offer available, when there clearly was a few online. After talking to 3 reps I got an honest rep and finally got the deal I saw online. Not every representative is bad at comcast, but it is a pain in the ass having to deal with obnoxious representatives, who care less whether you cancel or not. There is a reason they were the worst company when it came to customer service. They have decent pricing but I will tell you two things, 1. I would rather stream or watch the games at a bar than paying Comcast an undeserved dollar. 2. They have great Internet speeds and prices, but I would rather pay $10 extra dollars for better service. YOU GET WHAT YOU PAY FOR! Don't forget that, EVER! Sorry for the typos, on my phone.
I pay $90 per month for 50 Mbps from comcast. I would like to switch to Century Link, but they offer 10Mbps.
It's been a few years now, but I dumped Comcast because of outages. Their internet speed is the best, but it would go out for 45 mins - 2 hours on a semi-regular basis and it drove me insane. U-Verse internet, the rare times it does go down, is usually for ~30 seconds or less. Maybe 5 mins max.
its funny in australia we dont pay for speed of internet we pay for amount of usage.. Much better system IMO because everyones internet is strong as long as your not on pirate bay all day
I think an ideal system would be to pay a certain amount for both speed and usage. For example.. for slow internet, you pay X amount per MB. For faster internet, you pay Y amount per MB. For very fast internet, you pay Z amount per MB. Or maybe you could pay a flat rate depending what your internet speed is, plus X amount per MB. It allows for more consumer choice and control of how much they pay based on their want (internet speed), and usage.
I used to have Comcast from 04-07, and customer service was pathetic. I actually got Comcast turned on again, out of necessity not choice, in 09 and customer service has been spectacular ever since. Cable never goes out, Internet is extremely fast, and they address every problem i have. They even tell me when I'm overpaying when i visit the service center. I think people have had bad customer service in the past and there is left over hostility, but recently it has been great, but that just my experience.Rockets and Internet alone make it more than worth the little extra money.
Seems DirectTV is playing hardball with everyone these days. http://www.tvpredictions.com/dsports081313.htm DIRECTV's Growing Sports Problem By Swanni Washington, D.C. (August 13, 2013) - This is an update to our earlier coverage of the DIRECTV-Pac 12 Network programming dispute. (See earlier article below.) The Pac 12 Network yesterday launched an advertising campaign designed to persuade DIRECTV subscribers to switch TV providers so they can watch their favorite Pac 12 college football and basketball teams. The move is the latest salvo in the fee fight between the two companies. Dish, Comcast, Time Warner Cable and Cox have all made the Pac 12 Network part of a programming bundle in their carriage deals. But DIRECTV has held out, suggesting the Pac 12 Network should agree to be sold as a separate channel for a separate fee. Consequently, Pac 12 Commissioner Larry Scott recently said it's unlikely the Pac 12 Network will reach a deal with DIRECTV this year, which means that 1.4 million DIRECTV viewers in the regional sports channel's coverage area would not have access to its college football and basketball games. To turn up the heat, The Los Angeles Times writes that the Pac 12 advertising campaign features TV commercials that show pictures of UCLA Bruins on the Pac 12 Network and pictures of real bruin cubs on DIRECTV. "Trojans on DIRECTV" depicts photos of Roman soldiers while "Trojans on the Pac 12 Network" shows the USC football team in action. (See video below.) The idea, of course, is to emphasize the obvious: DIRECTV fans are not getting the real deal. The San Jose Mercury writes that the ads will appear in all Pac 12 markets in print, digital and radio. DIRECTV is sticking to its guns, but the satcaster is also involved in three other sports battles. One, the satcaster has refused thus far to agree to terms with the new Fox Sports 1 channel, which launches August 17. The channel, which hopes to compete with ESPN, is expected to be hotly in demand and DIRECTV could face some subscriber backlash if it does not carry it. In addition, DIRECTV has yet to sign an agreement to carry the CSN Houston regional sports channel, which airs the Houston Rockets and Houston Astros games. And it is now beginning negotiations to renew its long-standing deal with the NFL for the NFL Sunday Ticket. (DIRECTV has the exclusive rights to the package through the 2014 season.) In all cases, DIRECTV is charging that the content providers are asking for too much money to carry their channels and, consequently, it believes it needs to draw a line in the sand. However, DIRECTV has been the self-anointed leader in sports programming since its debut in 1994 and its continued failure to add new sports channels could eventually hurt its marketing effort.
A guy from AT&T just stopped by the house. He said Uverse will be adding CSN soon. Now I'm sure this guy has zero inside info, but I'll take whatever positive news I can. I'm sick of overpaying for comcast....
On page 20 or so, I report an identical claim given to me by a Uverse rep. But still, I am hopeful. Because I must be.
I somehow doubt U-Verse is on the verge of signing but we can hope. Once the first domino falls, it very well could start a chain reaction. The problem is CSN just wants way too much per subscriber.
