That seems to be the blanket statement the Comcast haters like to shout, but I've had them since the Time-Warner switch and have had no issues whatsoever from their customer service. My cable has worked flawlessly for the most part, just a couple of issues with my dvr which was fixed with a no questions asked replacement. My internet service has been good as well aside from occasional modem issues. The times I've had to call customer service the reps were friendly and seemed knowledgeable. When I've had to have someone come out they arrived within the 2 hour window I was given and fixed whatever problems I've had. Maybe I'm just one of the lucky ones. I think if you're a Rockets fan and can make the switch you should do it. (I realize many of you live in a location where you can't.) I'm watching the show with the Legends right now and it's fantastic. Their coverage the past season has blown away anything FoxSW gave us, which was only the games (which I know is the most important issue). The people who are hoping for CSN to fail are foolish. The teams aren't going to go running back to Fox no matter how long you hold your breath and stomp on the floor. As has been stated before the teams and Comcast are all in this together and under contracts. I hope it works out for all of you.
I have Palladia on the digital basic channel. Had U-verse for a year too. Hated it. Internet speeds are false because the TV uses your bandwith. Plus my brother works for them and he even told me unless you call and complain after the promos you will get screwed. I haven't had a problems with Comcast. They even let me use my own modem to avoid charges. Maybe it's because I'm new. I pay less than $100 for TV and Internet.
Fact of the matter is many fans cant watch games, either in contract or because of the area. Its a shame really, we know its all business but to hold the city hostage for going on two years. Well that my friends is what I call B###$###!
They did that to me the first time too, I hung up. I called three different times and finally found a customer service rep. who was in a great mood.
how does this deal sound? Direct Tv: $92.98 per Month Genie 3 HD DVR Free sunday Ticket Sports Pack- Soccer Channels for my kid Choice Package
I'm paying $109 for tv and Internet when I first signed up...I've got HD receiver and hd dvr receiver($17 n 9.99 respectively) and I have the digital starter...Now since my 6mos almost done, I called em last week and ask what they can give me since I was willing to renew, they gave me the same amount per month however they upgraded both Internet n my tv package to digital preferred...was very pleased with the experienced so far..As far as getting the CSN Houston, I had to call them for it cos it wasn't on the package I signed for but I told em the only reason I got Comcast is for that channel, they gave it to me without any further question...I had Dish for almost 5 years though they offer me some good deals left and right they said they won't be getting the channel anytime soon and can't give me anymore info so I made the switch, the only complain I have is there User Guide, it looks so awful but other than that I like the service..I'm sure a lot would say their service sucks but so was my previous provider. I just feel bad for those who wants to switch but can't cos Comcast not available in their area..
exactly, I have had comcast in 3 locations in the past 6 years or so and get the rare half day downtime that happens like maybe 5x? Call in and they'll credit you for the downtime. Also I work online, so I was downloading 100mb/s compare to 18mb/s now. I wish I could get comcast at my newest place
And to answer your question...YES! You have to add whichever receiver you want...I pay $17.95 for a HD DVR & $9.25 so I'm paying $59 n change for tv and $36.99 for Internet. This package is the digital starter (where I had to made d phone call to get CSN H because it wasn't added on my package but they did add it the same day of installation) now I called em up last week to check what they can offer me cos my 6mos is up September. I will be paying the same amount for the next 1yr(btw, this is not a contract) and they gave me the digital preferred which is the next package( ESPNU MLBN NBATV NHLN included with more channels than I can ask for) so I'm very pleased with service I'm getting so far. Hope u can get d sand deal maybe better, goodluck
It's because you're new. Comcast is even worse the ATT about raising charges after your promo period. I also had many more problems with internet stability on Comcast. The speeds were faster when it was up, but it went down a lot more often and I also had frequent brief disconnects when I was streaming things.
Maybe a lot of you using Comcast have issues with their equipment. If you're not savvy enough to purchase and setup your own modem/router. Please become. Not only saves you money but service becomes more reliable IMO. Never use a wireless router provided by your ISP.
Somewhat related article worth noting: http://www.latimes.com/entertainment/envelope/cotown/la-fi-ct-ala-carte-tv-20130809,0,7036445.story A la carte cable pricing is off the menu, exec says Bundling of channels will continue, and that's what consumers want, 21st Century Fox Chief Operating Officer Chase Carey said. By Meg James August 8, 2013, 6:42 p.m. Despite calls for a la carte cable television packages, allowing consumers to pick and choose the channels they want, the media industry's system of selling large bundles of channels will not end soon. "A la carte is a fantasy," 21st Century Fox Chief Operating Officer Chase Carey said Thursday. "Consumers actually want a bundle.... They just want a different bundle. The reality is that any new bundle would create other issues, like higher costs for individual channels." At a daylong conference in Los Angeles for shareholders and Wall Street analysts, Carey described the lucrative practice of selling bundled TV channels as "a great consumer proposition," which will continue for at least several years because most programming agreements are "tied to the bundle." The Rupert Murdoch-controlled company hosted an investor conference on the Fox production lot in West Los Angeles to outline business strategies following the June 28 corporate breakup of News Corp. Murdoch, the company's chief executive, divided his vast entertainment empire to boost the value of the entertainment side of the business after spending years defending the company's ownership of newspapers. The newspapers now make up the new News Corp. The old News Corp. relied heavily on advertising revenue from its TV stations and vast portfolio of newspapers. But the largest source of revenue for the pared down 21st Century Fox, which boasts the profitable television channels and movie and TV production, is affiliate and licensing fees. 21st Century Fox executives outlined their goal of doubling the company's profit to $9 billion by fiscal 2016, with earnings growth about 10% each year. Carey also said the company would give up some short-term profits by spending $400 million to $500 million a year to invest in its new TV networks, including FXX and its new national channel Fox Sports 1, which is scheduled to launch Aug. 17. Carey addressed risks to Fox's business, including media fragmentation and higher programming costs, but downplayed the threat of "a la carte" packages. He also dismissed worries that rising costs will force people to cancel their pay TV subscriptions, a phenomenon known as cord-cutting. "We see no meaningful evidence of cord-cutting today," Carey said. "The reality is that this content is such a fundamental part of daily life that people will give up food and a roof over their head before they give up TV." The open question, Carey said, remains whether young adults in their 20s who have never subscribed to pay TV, the so-called cord-nevers, will eventually sign up for pay TV as they become more established in their lives. That will play out "over the next 10-plus years, not the next three," Carey said. Fox executives said TV channels increasingly are the financial engine for the company, and much of the growth is coming from international channels. And they said the Fox movie studio remains the most profitable in Hollywood. "Let me be absolutely clear: Content is still king," Murdoch said in his opening remarks. "In this fragmented world, mediocre content has limited to no value because people will find something they really value instead ... on another channel, device or medium," Murdoch said. "The value of hit content is going to continue to increase exponentially." Carey conceded that sports programming costs will continue to climb. However, he chalked up recent hand-wringing over escalating costs to "public posturing" by pay TV distributors and others. "There is a reason sports costs a lot. It's the most important content on TV. Period," Carey said. "In an increasingly fragmented world, sports is the strand that binds us together." He said the increase in fees for Fox's regional sports networks came down to about $1 per subscriber per month, which he described as hardly the straw that would break the backs of the pay-TV industry. Carey also dismissed critics who have focused on declining broadcast network ratings. Fox Broadcasting had a particularly disappointing 2012-13 season with 20% lower ratings. Fox executives in recent weeks have initiated a campaign to demand better measurement and reporting to reflect the increasing amount of delayed viewing by consumers. "Broadcast TV is not a business in decline; it is in fact the most powerful force in the dynamic and growing business we call cable television," Carey said. He said sports and other event programming, such as "American Idol," still pack in enormous audiences. Retransmission consent fees will help fuel broadcast revenue, he said, and local news remains key to Fox's TV stations. "During the coming year, we will be investing more in entertainment content to ensure the next generation of hits," Carey said. "Our sports costs will increase during the next few years, however, we can more than absorb those investments through the unique importance of our content to advertisers and subscribers."
"Bundling is here to stay! People want bundling!" -- Says the companies that have everything to gain by keeping bundling around. "There is no cord-cutting. People will continue to subscribe to cable/satellite plans forever!" --Denial by the above companies. "TV is more important than food and a roof over ones head" -- I honestly can't believe that was in the above article, but it was... in a non-bolded part. Kinda gives you some perspective on where the Fox exec has his priorities.
I'm not interested in signing a long term contract. Comcast says Digital Starter is $39.99/mo for the first 6 months. Does anyone know how much it cost after that?
Does anyone who lives in Katy, Texas (around Barker Cypress/FM529/Fry Road/I'm not sure if this even matters) area, who have had NBA League Pass last year, get to watch all Rockets games with NO black out?/is it a good thing to buy or too expensive? I never understood the meaning of a blackout. But I kept on hearing people saying that sometimes the game is blacked out in there own city for there own team. What's the point of paying for League Pass if they block out your own teams game to watch in your city? Someone please help me out here. I've been wanting to get cable/dish for ages, but no point paying for it JUST to watch the rockets because none of us really watch TV in our house, we all watch Netflix, or just stream everything from the internet. I have so many other bills to pay so getting cable/dish is not a good idea for me.
You should call back and try again. You must have talk with the "wrong" person. I am stuck in the middle of a two year contract and just called to see when my contract was up. They wanted to know why I was asking so I told her I wanted to get CSN and was going to explore my options when my contract is up. Even though I can't cancel without paying fees for another year, I was offered the NFL Sunday Ticket for free. If you are not in the middle of your 2 year contract, you need to make sure you get transferred to the "Retentions" department. The "Retentions" department are the ones who can offer the sweet deals. If you are in the middle of your 2 year contract, you really can't bluff about changing but may be able to at least get the NFL Sunday Ticket for free. I am in the Beaumont area and have absolutely no way of getting Comcast or CSN Houston. My only options are Direct TV, Dish Network, and Time Warner cable. There are no providers offering the channel here.
