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Which free phone service is the best?

Discussion in 'BBS Hangout' started by RocketForever, May 13, 2013.

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  1. RocketForever

    RocketForever Member

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    Ooma, MagicJack, Vonage... which one is the best?

    Please share your experience and opinion.
     
  2. Scionxa

    Scionxa Member

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    Ooma works great at my girlfriend's parents house. They ported their number over from Comcast and it only took about a week.

    I've heard their support is not good, but they haven't had any issues that warrants a support call. Also, the dial tone they use sounds cool lol.

    I think total cost is somewhere around $3 a month.
     
    #2 Scionxa, May 13, 2013
    Last edited: May 13, 2013
  3. AMS

    AMS Member

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    Magic Jack used to be awesome, but recently it has started to get very annoying.
     
  4. RocketForever

    RocketForever Member

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    What problems are you getting recently?
     
  5. RocketForever

    RocketForever Member

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    I am using AT&T now. Can I keep the same number if I switch to Ooma?
     
  6. Scionxa

    Scionxa Member

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  7. shastarocket

    shastarocket Member

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    I second the vote for Ooma.

    I have had it for nearly a year and have no complaints.

    Only thing is that while the service only asks you to pay taxes (~$3/month) to get 911 service, you still have to buy the device initially (~$75 is the lowest i have ever seen)

    Of course, by paying only $3 a month, you pay off the device within a year vs. other providers
     
  8. ItsMyFault

    ItsMyFault Member

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    Third for Ooma. We've used it at our home for 2-3 years now. Great device, never had any real issues with it.
     
  9. RocketForever

    RocketForever Member

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    It sounds great. But how will the company be able to survive after everyone has bought the device? There will be no ongoing income at all. And what happen to our service if the company folds?
     
  10. ItsMyFault

    ItsMyFault Member

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    Some people use their Premier service which is $10/mo so that's one way for them to make money. I think they also have a pre-paid service to call overseas which makes them some money.

    There's no guarantee that they'll be around for a long time. But if they aren't gone a year after you purchase your Ooma, then you'll still have done better than paying for regular phone service for a year. For me, I've had it for close to 3 years, and I paid $200 when I first got it. So I've saved a lot of money considering I haven't had to pay more than $200 in 3 years for phone service.

    All of these services have that risk of them eventually shutting down, but you get your money's worth for at least a year of service.
     
  11. RocketForever

    RocketForever Member

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    It's true. My concern is if I can still keep my old number in case I have to switch back to AT&T.
     
  12. Dave2000

    Dave2000 Member

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    My parents have Magic Jack and NetTalk. They've been using Magic Jack for probably around 6-7 years, with no issues, but we do have the 1st gen one where the PC has to be on at all times, where the new ones a PC isn't necessary.

    They have NetTalk also because you can use it with Fax Machines. The only setback is that it has conflicts with some routers, and with our luck, it was one of our routers, so I had to do a work around to get it to work at all times.
     
    #12 Dave2000, May 13, 2013
    Last edited: May 13, 2013
  13. RocketForever

    RocketForever Member

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    Any comments on using Ooma with a fax machine?
     
  14. Scionxa

    Scionxa Member

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    http://www.ooma.com/app/support/faxing-ooma

    As far as your concerns if the company goes under, I'm almost positive they're going to be required to inform you ahead of time so you can switch back to your old provider if that does in fact happen.
     
  15. RocketForever

    RocketForever Member

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    I found Ooma cost almost $100 more than the basic MagicJack.

    Has anyone used both before and how are they compared?

    Opinion please.
     
  16. Nero

    Nero Member

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    I use NetTalk, I ported my home number and canceled Uverse Voice, and saved myself about $40 per month, and it works perfectly.
     
  17. Uprising

    Uprising Member

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    My folks have vonage. It's nice to call an 832 number when I'm actually calling them in Saudi Arabia.
     
  18. ryan_98

    ryan_98 Contributing Member
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    have magicJack PLUS at the house. no complaints at all, and the ~ $30/yr beats the locals only $30/mo of AT&T
     
  19. RocketForever

    RocketForever Member

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    Have you ever used a fax machine with it and, if yes, did you have any problem?
     
  20. MIAGI99

    MIAGI99 Member

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    Been with Ooma since '08 and no major consistent issues. From time to time I may get a dropped call but it is very rare. Not to mention, I have Comcast economy internet service. They do however charge about $3/month tax now when you purchase the new Ooma system which older customers do not have to pay:D. You get all the basic features free: caller ID, call waiting, and the message alert system which sends you e-mails so you can listen messages from their website. I gave magic jack a try but, I personally got way to much reverb all the time and the overall call quality was bad and at the time you had to use it through the PC, but apparently that's not the case anymore.
     

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