I guess so, that has never been my experience. And even so, I hope you enjoy those trips to the service center to exchange those boxes, even if it is "only 5 minutes"....plus the time to make the trip down there of course. Depending on your job, it can be very easy to get down there 9-5, or very tough.
Yea i'm with Uverse, and I have no idea how they handle it either cause i've never had to return one, never had one go out. Maybe i'm just lucky? Not sure, just know it was common with comcast and haven't had a problem with uverse, so i'm not interested in moving backwards
Like I told the others that posted this exact thing, maybe the 5 minutes isn't bad for some. But that doesn't include the trip to and from the service center. And my work hours never made it easy to go there. For me, it is easier having service that is dependable, for some maybe it is fine to not have dependable service and just make the trip down to get another box in "five minutes" . . .whatever works for each person is best for them i suppose
I've been with Uverse since they moved into my area...about 5 years I guess. They replaced my router about a year ago when it started to have problems. They came to my house and replaced it. The boxes are the same ones I've had since the beginning...no problem. I did just buy universal remotes to replace the ones that AT&T gave me to begin with....those old remotes wear out.
Yea that has been my experience also. When I think about waking up in the morning and the cable didn't work, having to figure out how to go get another comcast box, and that happening every few months . . .I just can't imagine giving up dependable service to return to that . . . Unfortunately, what those who do get the games on tv don't truly understand, is that it truly can be a life changing deal. That may sound crazy, but when your normal life routine for the majority of your adult life has included watching Astros/Rockets most nights, and that is taken away, it sucks. And when the only choice is to give that up, or return to a company that in my past experience, has been horrible, there really is no good answer
Assuming this is all true, it is truly sickening to read that csn houston received a MILLION dollars in tax handouts from the city to set up here! Really? Really? No wonder the mayor is beginning panic mode
I don't think this has been posted yet. More of the sports tier/basic tier debate between Suddenlink and CSN. http://blog.chron.com/sportsmedia/2...suddenlink-deal-hinges-on-wider-availability/
I was able to call DirecTV and get a $5 monthly credit since I am a relatively new customer. At least it's something.
I don't know if they're handing out discounts like candy. It took me 4 reps and requesting to be sent to the retentions dept before I got my measly discount.
Suddenlink's response makes a LOT of sense. One of the most sensible statements i've heard from any executive involved in this mess http://blog.chron.com/sportsmedia/2...onal-appeal-outside-houston/?cmpid=sportshcat
CSN airs SEC games via CSS, which are every bit as relevant (if not more) in this geographic region than FSN and the Big 12. Horrible analogy, per usual. The Astros/Rockets are no more relevant to the programming of CSN than the Mavs/Rangers are to FSSW in Dallas. Only difference is the Astros/Rockets have bigger ownership stakes, so it makes for a plausible PR talking point.
Couldn't agree more. They stated why they can't get a deal done, and what it would take. It's not that they just don't want to give people the channel, it's all about lowering the price to get a wide distribution.
Regardless of who you think is at fault, one thing is clear. Unless and until CSN becomes at least somewhat flexible on their pricing structure, no deals will get done. I hadn't even thought about what Suddenlink has brought up. If viewership data collected by the providers leads them to believe that the price is not justified here, then it sure as hell isn't appropriate in New Mexico or Oklahoma. Perhaps they could work a deal where a certain price is paid in Houston and a lesser price in the remainder of the footprint. It's just a thought.
It is probably going to take something like that for a deal to get done, but I could see Crane sticking to his "we won't blink" theory for a pretty long time. If the demand here in Houston isn't nearly as great as they might have thought it would be, I certainly don't think there is a ton of demand for this in New Mexico, Oklahoma, Lubbock, Fort Worth, etc...