Rockets Games at Jake's Philly Steaks

Thank you for enjoying Jake's....that's what keeps my wiff happy, we hope to see you again. The Management.

 

I think we have the best Chile Con Queso in town. We modeled it after the old Mama's Cafe (closed now). Hence the reason we brought over Liann and Blake and a few of their cooks. Personnaly I like the Fajita Philly Steak or Chicken with the Chile Con Queso and Pico de Gallo. We also started making a new "Buffalo Philly" for some customers that wanted it and it is available now and will be on the new menu. It is spicy chicken with buffalo sauce, provolone cheese, and ranch dressing. Once again we make our own fresh ranch dressing and it's just about as good as you can get (we are very particular when it comes to making fresh dressings and sauces whenever possible. We have some customers that will say the best sandwich in the world is our Pastrami Supreme....pastrami, provolone cheese, coleslaw, pickles, red mayonnaise sauce (we had a customer round trip it from Katy just to get one to go last week). And for those that don't like Cheese Steaks, we have what some are saying is one of the best burgers they have ever eaten, in that we use quality beef, fresh ingredients and a specially made bun. Kind of a long answer, but's it's 5:30 and I'm hungry. Thank you. The Managment.

 

Please note that the first thing we did when we took over September 1st was #1 clean the place up; #2 add bigger and better TV's; #3 listen to the customer; #4 enlarge the menu and appetizers; #5 provide only quality beef and ingredients and limit the amount of frozen prepared items; #6 more beer/more specials; etc. For example, prior to September 1, the chicken was average quality and FROZEN! No more of that; we use a fresh, more expensive, quality trimmed chicken breast that cost us over 25% more than the previous chicken that was being used.....and I can attest to a number of people saying "it was crap" back then. We still have some hurdle's to overcome with consistency and quality preparation, but we will get there as soon as possible. Thank You. The Management.

 

Rockets and Utah, Dec. 1

What do you'all want special for Saturday Nights Game....food/beer/wine or all? We got our full alcohol license today...full bar coming soon. Thank you. The Management.

 

Sorry

If we violated something, we apoligize. Is that response good or bad (to the hangourt)? We've been trying to take care of the clutch fans at Jake's and they are always asking for specials. If this was considered advertisement, and wrong to do so, that was not our intention, please advise, thank you, The Management.

 

Bacon? We have Applewood Smoked bacon that we can put on anything you like from Cheese Steaks to Hamburgers to salad, etc. etc. Thank you. The Management

 

Rockets at Jake's Philly Steaks

Location: 2944 Chimney Rock, between Westheimer and Richmond, 2 blocks west of the Galleria. Rockets on three screens. Thank you. The Management.

 

Dear Clutch Fan, I’m going to try my best to answer your feedback on our Chile con Queso WITHOUT TRYING TO SOUND LIKE WE ARE MAKING a BUNCH OF EXCUSES. First of all (when it is prepared correctly) most of our patrons like our Queso and I purposely patterned it from the former Mama’s Café Queso. There are always going to be patrons that like different types of Queso, for instance I like Berryhills white queso, but there are a lot of people that do not like the bitter white cheese taste. We have multiple cheeses for sandwiches, burgers, etc. and we have the good ‘old Kraft Cheez Whiz that some patrons cannot do without (I am not much of a cheese whiz fan, but each to their own preference). If you ordered Chile con Queso and we accidently gave you Cheese Whiz, it’s probably not going to be to your liking. We certainly have some growing pains, some preparation pains, some inconsistencies, etc. to deal with. We are bringing in another new cook Monday and training all to have THE SAME food for our patrons whether it’s a weekday lunch or a Saturday night Rockets game.

We appreciate all criticism and do our best to make all corrections per our customer’s wishes. We try to please everybody, which is obviously impossible to do; but one thing we will always strive to do is make our food fresh, make it consistent, and make it good. Anytime one of our customers has a legitimate complaint, we’ll fix and/or we’ll do our best to find the problem, we’ll replace it, or just apologize that is not to your taste and refund your purchase. Since we took over September, we have improved things dramatically from food to TV’s to cleanliness to a full bar that started yesterday afternoon.

PLEASE CONTINUE TO VOICE YOUR OPINIONS OTHERWISE HOW WOULD WE KNOW. Thank you. The Management.

 

Not yelling, just emphasizing we want to hear our patrons opinions. Will tone it down. Thank you. The Management.