Comcast SportsNet Houston -- Current Providers

Technically, the rage would be with the NFL. The LEAGUE has the deal with the networks, not the individual team. AFC teams on CBS, NFC teams on FOX.

 

They had a game last Night!?!

And speaking about NFL & the Texans, did anyone else have the pleasure of watching the cowboys instead of the Texans last Sunday?

 

That was most of the country. DAL-CLE was the national early game for CBS. HOU-JAX was only shown in the home markets.

http://www.the506.com/nflmaps/2012/wk11.html

 

You know what why don't they just go ahead and move the team to another city? They've already taken the games away from the fans anyways and it's getting to the point where...no ****s given.

The Rockets season used to be something I really looked forward to. I'd rush home from work and put the games on. Well at least now I have more time without wasting it on false hope for a team that isn't going anywhere.

 

yep, we had it streaming from fristrowsports.eu onto my tv via my Logitech Revue.

 

Who do you blame for the unavailability of Rockets games/CSN Houston?

Spoiler

 

It breaks my heart that as a fan i'm starting to care less and less about the team as the year goes on.

I watched damn near all 82 games last year, this is killing me. And don't give me that I can stream it, **** is so damn choppy and doesn't work well for a sport like basketball.

 

If one of the worst NBA franchises of the past 14 years plays games and nobody can see them, does it make a sound?

One playoff series win in 14 years has taken a toll on the fan base. Didn't they have the second worst attendance last year? They need to get this taken care of now before they alienate the diehard’s as that's about all that is left for them as well as the Astros.

 

you watched all 82 games last year...

thats strange as they only played 66

 

Thanks for the map site & explanation. You might have just saved a tv in my house.

 

So for those who have uverse you may want to get on uverse chat and complain. I just got 50.00 off until CSN becomes available.

I was also told this on chat

Abram: Sir, I would like to tell you that, we are really sorry that we are unable to provide that channel to you. But we have spoken to our senior's and they would be working on this to get this channel available by the end of this month.

Abram: and also, since you are facing a lot of problem with this, we are issuing a $50 reward card

Abram: which you can use for paying your bills, It's just, my way of saying sorry to you.

You: So you are saying by next Friday Uverse will have CSN

You: So December 1st I will be able to watch the Rockets on uverse?

Abram: Yes, that's correct!

You: But yall have been saying that for a while now and I still do not see the channel

You: What is taking so long to get CSN?

You: Instead of giving me the 50.00 reward card I would rather get money off of my bill each month.

Abram: It's just that some formalities needs to be filled and we are almost done with that and now , we would definitely going to get some good news for you.

Abram: Yes, It's a promise and Surely 100%

You: So you are promising 100% sure that uverse will have CSN on December 1st?

Abram: Yes

 

So whats going on with the CSN situation? Anyone with DISH or Direct TV had any luck yet? I've read somewhere that Direct and DISH said they were working on the contract with CSN and that it should be done soon.

 

Here is the whole chat

Thank you for choosing AT&T. A representative will be with you shortly.

You are now chatting with Abram.

Abram: Good Evening, How are you?

You: I am ok and yourself

Abram: I am also good! Thanks for asking.

Abram: How may I assist you today?

You: I am not happy with my uverse service due to the fact that uverse does not have a specific channel. I have been through all the channels to get the channel but uverse still does not have it

Abram: I really apologize for the inconvenience caused to you, I will try my level best to help you with your concern

Abram: May I have your 9 digit U-verse account number, please?

Abram: Thank you

Abram: Which channels are you looking for?

You: I am looking for CSN or Comcast Sports Net. I have been hearing about all this negotiating and stuff but I have yet to see the channel that I can watch at home

You: I am a huge rockets fan and I am in Houston and can not even watch my own home team play at home on my own TV

You: because uverse does not have the channel and does not seem to want to get the channel. Over 60% of Houstonians can not even watch the rockets because the only provide with this channel is Comcast

Abram: David, I really apologize for this and I am sorry that, we are not providing this channel.

Abram: May I have your call back number, please?

You: Why do you need my call back number?

Abram: I can make you speak to one our specialists team member, so that, he can provide the exact clarification on this channel.

Abram: and make you speak to senior authority.

Abram: May be the possibility they can help you in getting this for you.

You: I do not have time to speak on the phone now. I want to know what yall can do for me since you do not have this channel made available to me?

You: There is not anything anyone can do since this channel is not available on the uverse channel lineup

Abram: David, I can understand your frustration and Trust me, I will definitely get something best resolution to your concern.

Abram: Allow me a moment while I discuss this with my manager and get back to you.

Abram: A quick moment, please.

You: ok

Abram: Thank you for waiting. I'll be with you in just a moment.

Abram: Thanks for your patience, David.

Abram: This is Jayme, Manager for Abram.

You: Ok

Abram: Sir, I would like to tell you that, we are really sorry that we are unable to provide that channel to you. But we have spoken to our senior's and they would be working on this to get this channel available by the end of this month.

Abram: and also, since you are facing a lot of problem with this, we are issuing a $50 reward card

Abram: which you can use for paying your bills, It's just, my way of saying sorry to you.

You: So you are saying by next Friday Uverse will have CSN

You: So December 1st I will be able to watch the Rockets on uverse?

Abram: Yes, that's correct!

You: But yall have been saying that for a while now and I still do not see the channel

You: What is taking so long to get CSN?

You: Instead of giving me the 50.00 reward card I would rather get money off of my bill each month.

Abram: It's just that some formalities needs to be filled and we are almost done with that and now , we would definitely going to get some good news for you.

Abram: Sure, I will raise the request for this and from next month, you will see a waiver or adjustment on your account.

You: So you are going to give me 50.00 off my bill for next month?

Abram: Yes, that's correct!

You: And what about if CSN is not available by December 1st what are you going to do for me then?

You: I would prefer to get money off of my bill each month until CSN is available for me to watch on CSN

Abram: Sure, I will notate the account for the same.

Abram: and Trust me, we will definitely get you some good news for sure.

You: So what exactly are you doing for me then. You are going to give me 50 off my bill next month and each month CSN is not available you will give me 50 off?

Abram: Yes, $5 off for next month and then $50 till CSN not available.

Abram: $50*

You: Let me make sure I understand. My December bill will show a discount of 50.00. Each month after that I will get the same discount until CSN is made available on uverse? So if you don't get the channel until January 2013 I will get 50.00 off next month as well as 50 off in January?

Abram: Yes

Abram: That's correct!

You: And I can save this chat as proof if I do not see my discount next month and so on an so forth?

Abram: Yes, SUre.

You: I will. So for sure I should see a 50.00 discount next month and if you do get the channel as you say on December 1st I will only get 50.00 of for next month?

Abram: Yes, It's a promise and Surely 100%

You: So you are promising 100% sure that uverse will have CSN on December 1st?

Abram: Yes

You: So I should only see a discount of 50.00 next month and that is it.

Abram: Yes

You: since the channel will be made available on December 1st, but if you do not get the channel until January I will get another 50.00 off until CSN is made available?

Abram: Yes, Sir.

Abram: I have been telling this and I have made sure, you won't miss any discount on the bill

You: That sounds great

Abram: Thank you for undersatnding.

Abram: I Hope, I have provided you with the excellent customer service in timely manner to make you a overall very satisfied today? Is there anything else I can help you with?

You: Is CSN going to be made part of the U300 package or will you have to pay extra for it?

Abram: Once, it gets added, we will come to know, in what all packages it will be included. As if Now, we don't have any idea.

You: So there is a possibility that I will not even be able to get CSN on my current package?

Abram: Yes, It can be possible.

You: So if I have to pay extra or upgrade packages to get CSN will I get a monthly credit for this?

Abram: For that we need to check, Sir, please let us get that channel first.

Abram: I can't commit anything on that.

Abram: Now, but once it will be available, we can check for that.

Abram: but for now, this is all the information, I can provide you.

 

just keep telling yourself that buddy.

btw define 'soon'

 

when you said it was going to be available on DEC 1 you said it would be available on DEC 1 is that correct? Since it is on DEC 1 that it is available do you expect it to be available that date?

This is like Jedi mind trick. You will make it available DEC 1

 

I get a 50.00 credit per month until I get the channel. So I could care less how long it takes for me personally.

 

Uverse people, find a reason to call and raise a b****. They will bend over. I dropped HBO last month they left it on the bill. What i wil tell you is 100% true. I called to get it corrected and landed with the New mexico offices. (avoid the overseas crews they have zero clue.) i got the HBO funds back and started "nicely but with real intent" to tel em what I would do with my mulitiple services if no Rockets. They freaked out. I now have - again no kidding_ every single movie channel-every single sports except PPV-every single channel in HD - and I can see a ton of CSN stations also. Even CSN is listed locally but not on. What did I pay? ZERO. For a full year. Truth. Just the 200 level I had previously/

 

I get free HD until 2096 and my high speed fee of 6.00 is free until 2096. I don't really care about the movie channels as I am sure I could have gotten that as well. I just want to watch the Rockets. Trust me I will be turning my TV on December 1st to look for CSN.