Need advice....long read, sorry in advance. Yesterday, my wife had gone to pick up my daughter from daycare. The caregivers gave the report rundown on what she ate, diaper changes, etc. My daughter is 15 months and drinks whole milk. We usually give them 2 Dr. Brown 8 oz bottles and other food that we normally eat for her daily food. Well, she noticed that they fed both bottles, but when she went into the fridge to see if anything was there before she had to leave, she noticed 1 full bottle. That is when we figured out that the caregivers had given my daughter someone else's milk. I was furious when I heard this. I couldn't understand how this happened when my daughter's bottles are clearly labeled for any monkey to read. After trying to figure out the situation and trying to find out what happened from the director, they did their research and found out it was baby's formula and not breast milk that she had. Thank God. Apparently my daughter's bottle and the other baby's bottle are Dr. Brown bottles. The director apologized profusely of this situation, but it didn't help the situation at all. I eventually typed up an email and sent it to the director to get feeding procedures adjusted, changing the way they log things, and other rules adjusted for situations like this. Well, I got responses from everyone there in management saying that I brought up great ideas and they were going to implement it all day today and make sure measures are taken by each and every teacher. Fast forward to this afternoon when my wife had to pick her up. She walked in and even after all the changes that they said was going to happen, it happened again! Two caregivers in the room signed off on it before my daughter got the wrong bottle (same other baby's bottle as yesterday). How the hell does that happen where 2 people screw up to give the right milk bottle to the right child? Once again, they groveled, apologized, and my wife was just disgusted on how this could happen again. The director offered my wife $ credits for full weeks' tuition for this situation, but it felt more of like shut-me-up $ so we wouldn't complain to the State Board for Daycares (sorry, I don't remember what it's called). There is something else of this situation that really bothered me....one of the caregivers who signed off on the bottle was there when my wife picked up my child. When she confronted her on why is there another full bottle, she said, "Oh, it's not my fault, I didn't do it, the other teacher asked me to sign and I did." My wife said she needed to talk to someone in charge since all she did was try to blame it on the other caregiver. When the assistant director walked in, she questioned the teacher, to which the teacher said, "It's not my fault.".....then looks at my wife and says, "I don't even want to take care of your child, I quit." My wife couldn't believe what the hell was happening....she said her heart broke into a million pieces. Luckily with all this mess yesterday and today, my daughter was out of the room to not see any of this crap. One good thing out of all this is she is about to transition into another room where my daughter is familiar with one of the teachers, which we adore because this teacher has taken care of our daughter since she was 3 months ol. Plus, we are also in the process of switching her to a sippy cup, so no more bottle mix-up mess. What's your opinion in all this? What would you do if you were in my situation? What would you have told them? Would you take her out or take the chance with the next room? I am already starting to look at new daycares even though the convenience of having this daycare down the street from my work and having web access to see her anytime was good.
If you labeled the bottles clearly, then there's no excuse for that mixup. That it not only happened once, but twice is definitely cause for concern. I would at least look around at other day cares. We've been in a similar situation, and are definitely happy with the pre-school we moved him to.
No, it's formula and we confirmed with the other parents to make sure if there was any mix of medication with the formula.
Just can't believe they screwed up twice. We are going to start looking for other daycares on Monday.
Travel back in time and buy a smaller house so one of you can afford to stay home with the kid or hire a nanny. I understand all the issues here and I can see how parents or just other reasonably responsible adults would be concerned, but I have a hard time believing even safe, quality day care has always been this exacting. I'm pretty sure if I was General Counsel or Operations VP at that daycare, I'd have them store the milk in some sort of restaurant type stock room on another floor with a padlock just to avoid getting caught.
My opinion? This is obviously your first kid. I have three kids, twin 22 month old boys. I go to bed every night thankful they made it through another day alive. I was pretty anal with our first who is now 6. At this point, I don't have the luxury to worry about such things because there simply isn't enough time in the day anymore. To put things into perspective, watch this movie: http://www.imdb.com/title/tt1020938/ I now look at things this way: 1. Try to prevent things that will result I the death or serious injury of my child. 2. Focus my energy on building character and personality. Be thankful you have enough energy to worry that much about a bottle of milk. There are millions of parents that wish that was also their worst case scenario. It sounds like you love your kid and are active in her life and that will be the most important thing. Deal with the bottle caper but don't lose any sleep over it. Also, keep the daycare folks on your side, you don't want to piss off the folks that are watching your kid who isnt old enough to talk about what is happening at school. You want those folks to like you so they take extra care of you and your kid. Don't setup a hostile environment ...it will be toxic. I promise you one day you will look back at this and remember when you had it easy.
How much are you paying these people? Watching kids = pretty low skill-set. If you're not paying much, you probably won't be getting much and your expectations should be lowered. On the other hand, if you're paying a lot, then take your money elsewhere.
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no harm, no foul. the more your kid is exposed to the less of a bubble he will need to live in. it's actually good for him to get sick when he's a toddler.
soo many ****ty happens in daycare. it's also business. all they want is mo money. used to take my daughter to this montesorri daycare and almost every week she got bruises and that b****y lying director would always tell me, "it was already there when she came in".
let's not attack the op for sending his child to day care, the whole 'having a kid' should be reserved for a d&d thread on topic, macalu is right, no harm no foul, parents are almost always more strict with their first child, anyone with a sibling can confirm this, the oldest is always the most disciplined drinking someone else's formula will be the least of your worries, no fret the small stuff, the caretakers didn't do it intentionally
Big picture wise, it's really no harm at all actually. In fact, it's better for your kid to be exposed to more germs at a young age. Small picture wise, I know it would piss me off too if that happened to my kid, but you gotta let it go. If I remember correctly, most of these people who work in daycare don't get paid that much; probably $10-$12 per hour (at least in NYC anyway). Probably explains the callous attitude. Do you have a relative perhaps that you can pay to take care of your child?
This. Just wait until your kid get bit or bites another kid. Years from now, you and the wife will look back on this and laugh.