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[IT Advice] Need to send 13,000 emails to past customers- how do I do this?

Discussion in 'BBS Hangout' started by IBTL, Feb 1, 2012.

  1. IBTL

    IBTL Member

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    Hello.
    I need to send out 13,000 emails to past customers.

    Before you say constant contact,jango, or gorilla mail those guys are saying the emails need to be for newsletters. I understand the opt in aspect but they 'opted in' by giving me their email address?

    Email services are telling me I can send a 'newsletter' but I can't contact past customers? What is this world coming to that I can't send emails to people who either requested a quote by email, or purchased using their email?

    Now I am launching a new product and wanted to let these customers know since I have their email address.

    Should I use Outlook Express and make like 10 email addresses and send it through godaddy or some hosting company?

    Thoughts clutchfans IT gurus?

    And before anyone says spam please understand these are past customers and potential customers that GAVE ME their email address. Is that not implying I might contact them by EMAIL?
     
  2. IBTL

    IBTL Member

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    oh yeah meant to say thank you for respond ... reps to be had
     
  3. Scionxa

    Scionxa Member

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    http://www.benchmarkemail.com/

    I think you can send other items too besides newsletters though I'm not too sure. I know someone who used this before. Sorry if it's not of any assistance.
     
  4. Scionxa

    Scionxa Member

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    Actually never mind, I don't think it'd be of any good use. I re-read your post.

    As for Go Daddy, I think their bulk mail policy is set to 250 recipients.
     
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  5. doboyz

    doboyz Member

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    I am an IT admin for a company that does bulk email and marketing. First, did your customers specifically opt in when they signed up with their emails. As in, was there a checkbox that said they would like to receive future emails. If this is how the emails were acquired then you should be ok with sending.

    You can't bulk send if the email addresses you got from customers asking for quotes, or attained from other means without them specifically telling them that you can use their email address for future contact. The reason they do this is because the mailing server and IP addresses are attached with a reputation, which allows bulk senders to send mail without being blocked by the ISPs for spam sending. If a customer didn't sign up, they will hit the spam button which goes to a feedback loop, marking the sending server and IP address as spam, therefor causing trouble for the email people like constant contact, mailchimp, etc.

    Now, with that being said, you can try and do an import with those email addresses, but you MUST specify an opt in and opt out clause in your newsletter. It has to say something like, if you wish to receive future emails, or stop emailing me. Most of the senders have something like that built in already, but you can only send to those email addresses 1 time. Most likely, they'll either opt out, or mark you as spam and you'll take that hit. You can then send to your opt in list only.

    Some good senders I like are mailchimp and myemma. Good luck with your sending.
     
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  6. heypartner

    heypartner Member

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    Do you mean ONE email to 13,000 customers...or 13,000 emails to all your customers?
     
  7. LonghornFan

    LonghornFan Member

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    You need a bigger keyboard.
     
  8. IBTL

    IBTL Member

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    thanks for your response.
    Rep to you and scion.

    Thats weird that someone can use their email address to ask for a quote and then not expect that company to not email them back? Weird times we live in.

    So you guys don't know of some mailer program I can use? I am willing to buy one and I only have 13k emails so it's not like I am trying to email the world here.

    I already said mail chimp wants to do newsletters. I DO NOT WANT TO DO NEWSLETTERS.

    I just want to send 13k one time to all these people and I will now have to sort through which ones contacted me vs. orders based on what doboyz says.
     
  9. IBTL

    IBTL Member

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    yes ONE email to 13,000 different email addresses. past customers. yawn worthy but I want to be able to reach out and I don't want to do a newsletter. I'm not trying to blog about my work.

    I just want to tell my customers about my new product launch. Want them to know is one nice clean email.

    to myself
    bcc: the whole list
    cc:myself
     
  10. IBTL

    IBTL Member

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    It wont let me rep heypartner. says I need to spread it around... Its like Im shooting rep blanks now.
     
  11. heypartner

    heypartner Member

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    IBTL,

    I would say a Newsletter is exactly what you are sending out. Make sure it is personalized with the recipients name...to maximize effectiveness.

    I'm not sure why you are against a Newsletter for announcing a new product/service. Can you explain? It seems almost a semantic difference.
     
  12. clutch citizen

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    I think doboyz meant that you can't include a quote-inquiring customer's email to the bulk email list.

    If a customer sends an RFQ via email, you can only send relating correspondence, such as the quote itself, to that specific email. Unless that customer tells you to copy other emails or gives you other directions and permission.

    On to your initial inquiry, we do not usually do bulk mailing and do not want to pay a telemarketing company to send out an email to thousands of accounts.

    I am the marketing manager for a small engineering company, and we do our own call-out ads. We use a program called "Email Campaign." It's very bare bones. Very glitchy, but it sends out the email well.
     
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  13. IBTL

    IBTL Member

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    to me 'a newsletter' is something ongoing like a blog. That implies that I am going to be sending them things ,news etc when I am not. I am sending this email out and that's it. Let's play along and say I will send them another email. Even then I am not trying to 'read my newsletter' I am giving them an email with the info I want them to know about.

    I only want to release this information to my past customers and be done with it. I don't need them 'signing up' or opting in when they have already given me their email address. I am just looking for a faster more automated way of sending 13k emails.

    I just want tell them 'hey I am introducing xyz' It's 13k not 13 million.

    surely there are auto emailing tools? thanks

    sorry for such a boring thread.

    This bbs is not ready for crazy talk anyway.
     
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  14. IBTL

    IBTL Member

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    Im looking for it and there is a bunch of malware and other stinky things.. Can you give me the name of the producer of that software? company name? thanks I repped you btw
     
  15. Sooner423

    Sooner423 Member

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  16. Ziggy

    Ziggy QUEEN ANON

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    I'm a Marketing guy, not an IT guy, but I have tons of experience in email marketing.

    1. You don't have to have a leads permission. People buy and sell email lists all of the time.

    2. You don't have to build up your IP's reputation, that's what 3rd party mailing services are for.

    3.
    You simply import a CSV with the contact info and click a box that certifying that those contacts are opted-in. Easy as that. There is no verification process.

    I recommend iContact.

    I'll do any copywriting, list building/uploading , e-mail template creating, landing page creating, design, and deliverability reporting for you. If you pay.
     
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  17. clutch citizen

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  18. Prince

    Prince Member

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    I have a spammer program taht I wrote that sends out 100 emails a minute. i'll mail it for you for a hundred dollars flat rate.
     
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  19. IBTL

    IBTL Member

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    Thanks.rep I sent you my email address in rep. Can you program?

    So IContact...

    not sure if serious.jpg

    yeah I m open to paying $100 if it will get 13,000 emails to where I want them to go..
    I dont need a 'spammer' program per se just a way to send 13,000.

    will take advice of everyone.. rep for all cheers thanks for help
     
  20. IBTL

    IBTL Member

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